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Friendly staff, good clean rooms. clear direction on getting to hotel, signboards on roads so that hotel easier to find.
there was only one key to the room.
1. The staff managed to find a room with an extra bed for our visiting student daughter when we checked in. 2. It is an easy 20 min drive from the hotel to Geneva Airport. 3. It is close to CERN. 4. The food in the restaurant was good and not expensive. 5. The hotel is in a quiet area - there were no disturbing noises You need to drive to get to the town centre.
No dinner on Saturday. Had to find a place away from hotel. Wish I knew it before I got there.
It's a good place to stay near cern and other nearby attractions. I have stayed there a couple times now -- I think it is great.
Tidy and clean place, good breakfast, lots of parking space.
cleaning of room
Clean, well-priced place. Very convenient for working at cern. No complaints.
Nothing, and may be I will never stay again.
Nice surrounding, very friendly service After 10 or 10:30 PM there is not anyone in the reception, so in cases you may find yourself unable to get assistance for certain things. Also, for some people it might be useful to know that in order to get to the hotel by bus (coming from Geneva) you have to walk a bit.
Clean, warm, great tv but only French channels,friendly and helpful telephone manner. Receptionist only spoke French,
Convenient, cheap and practical.
Close to CERN (20 min walk) Wi-fi not so good.
No internet access. No english language television.
The staff was very friendly and the location was good, right next to CERN. The breakfast was good too. Honestly this place needs a maintenance review and deep cleaning. My bathroom had black mold on the ceiling and strange spots on the carpet. Electrical outlets are also falling out in some areas. Also, the walls are extremely thin and you can hear ***everything*** in the adjoining rooms. It was good value for the money and the staff are fantastic but I confess was glad when I got out of there.
free wireless internet smell on the corridor
Hotel is located at good place to access Geneva, Switzerland.
Pleasant and welcoming staff and a clean and tidy room. I consider the Hotel to be excellent value for money and very suitable for short stays. The choices at Breakfast and the quality is good value for money. Nothing
Value for money with clean basic room. Breakfast timing arrangements were poor with no food remaining upwards the end of the times.
Wonderful mountain views from the balcony of our 4 person duplex room. Very peaceful when doors to balcony shut (near airport). Wonderful heated outdoor pool and gardens. Also great gym. Staff very friendly and helpful. No room service before 6pm.
Reception staff, pool, closeness to bus-stops to Geneva. A bar would have been nice.
the hotel is near the bus station and a big department store. Geneva is only 20 min by bus from the hotel. Rooms are small. Gym is in a bad shape. Breakfast is for one person only per apartment which does not make sense since the apartment is for 4 people.
Totally excessive price considering no coffeeshop, no bar service, no proper bed. Lights in room did not work as bulbs broken. Reception girl confirmed that the rooms were , a lie. No easy instructions as to open the sofa-bed.
The pool was beautiful and the water was warm. The staff was very helpful and curteous. The location near the airport was very convenient. It really is just a sofa bed. Not the most comfortable place to sleep for an extended stay, but probably okay for 1-2 nights.
Its location is very convenient for Geneva and its airport. Despite being on a busy road it is not too noisy. It is also within walikng distance of several restaurants.
Swimming pool was good Hotel was a bit run down
Big, comfortable and clean room; very quiet environment; free wireless internet; nice view to the park; very helpful and polite hotel staff; bus stop to Geneva just in front of the hotel It should be emphasized that the bus stop for the hotel (lines F and Y) is Brunette, not Avenue de Jura.
Good, reliable service, quiet and clean room.
Suited me perfectly as i was attending a conferenc and the idea of a self contained unit to come 'home' to was appreciated. Located near to supermarket and eateries. No complaints
shuttle service to airport was very convenient and cost saving. Room was spacious and facility is new and good design. number of shuttle service was limited. Not often enough. it costed me to take taxi from Geneva to the hotel in 11:00PM.
Rooms were very spacious and the extra kitchenette facilities were really useful. The room was very clean and had plenty of storage space. The bathroom was exceleent with a good shower. The hotel was not near many local facilities although there was an excellent pizzeria next door. Also the rooms did not have a hair dryer as standard although hotel staff were more than willing to provide one on request.There also seemed to be a problem getting a taxi into Geneva on the day I requested one but this may have been an isolated incident.
Hotel was clean, new, and breakfast included. At intrenet it was not clear the type of rooms, the 2 room apartment was same as the one bedroom apartment, and coses missunderstanding.
Everything. The hotel is very nice, the rooms are clean, comfortable and nicely arranged. The personnel is so kind, friendly and caring that even after a huge delay of my evening flight the driver with the airport-shuttle was waiting for me to ensure that I'll arrive safe to the hotel. Excellent service for the cost which you pay. No
new well kept hotel
nice stuff， nice room and nice garden a bit far from Geneva city center if without a personal car
Nice, well equipped rooms. Internet-access is only wired, slow and inconvenient (password checked several times per session). International (english, german) TV stations would be a plus.
Exsist microwave Coulored towls
Hotel is six months old, very fresh and modern, and quiet during my stay. The staff was pleasant and very helpful. As a business traveler, I used it as a place to sleep, mostly. The room had a fully-equipped kitchen and a roomy desk for work. Reception desk is open for limited hours: 7-12, 3-8pm. Cabled internet was slow, but (faster?) wireless is to be installed soon.
Clean, silent, good breakfast, located very close to the airport.
e liked the room the accesories the morning breakfast(missing vegetables)shuttle service was very good and comfortable
The Novotel Geneve Aeroport France was in an excellent location for our stay near Geneva and CERN. It was reasonably priced and we were very satisfied with the cleanliness and we would recommend this hotel to others planning to travel to the Geneva area. It would be nice if WiFi was free throughout the hotel rather than having to pay for service or use the hotel computer in the lobby.
I like their system of two doors between the sleeping chamber and the hallway; it keeps the room very quiet. Staff very helpful and willing to work with English-speakers. The shower drain was in the middle of the shower area; bad design. Difficult to shower without closing the drain by stepping on it. Otherwise, fine facilities.
We used the Hotel as a stop off travelling south but could not see the Hotel being anything more than a bed to crash in. The Hotel has no atmosphere and staff did not know if they could even provide a couple of extra pillows (the ones on the bed looked like a steam roller had pressed them!). Bar expensive as was resturant so we choice to use local facilities. There must be better locally.
Shuttle bus to hotel, and reasonable restuarant. The room was large and comfortable. On the French side so took a while to get there
Very spacious room, free Internet and car park Location without public transport, quite expensive breakfast ( 13.3 Euros)
Easy and quick transport to the Airport
convenience, nice room. perfect for an overnight stay and earlt flight the next morning. we asked for a wake up call at 6:30 and did not receive one.
The room was well equiped (minibar, sofa, etc) Much further away from the airport that I expected. Necessary to make a reservation for the shuttle to go to the airport (and obviously because we arrived late (midnight) I was already full) and the taxi is ridiculously expensive (30-40 swiss frank), for an hotel supposedly closed to the airport. Tiny washroom and shower.
Excellent Hotel, best design, facilities and countryside site. Wonderful staff and attention. Relax, business, sport or family. I really recomend it and go there everytime I'm in the region.
Very good location, very friendly and professional staff. Enjoyed it very much.
Everything was great. The most thing i liked is that the toilet and bidets was separated from the shower and relaxing tub. I also liked the sound system in the bathroom. The kitchen was not 24 hour service.
the ambience no
free parking, good location IF you have car, qiute spacous bedroom smelly corridor
very conveniently located if you need to get to Geneva airport and/or to pass the day on Lake Geneva. Hotel is very "functional" Cleanliness of the premises (entrance, parking area and stairwells). However, they are in the process of remodeling.
stayed one night before catching a plane home nice bathroom, but need decorating improvements in room (421)...lamp shade torn, curtains torn, bedspread torn. need alarm clocks, ice buckets in rooms.hotel difficult to find and desk clerk could not give directions.
Hotel's proximity to Geneva was one of the greatest advantages. Rooms were spacious and clean and that's what I like about any hotel.
terrible!no value for money at all
This is a very good hotel
No new towels, no making of bed, no refreshing room or anything in room for three straight days.
Ran out of space in the bad bits box, but need to add this about breakfast. We were assured on check in that it was a full cooked breakfast so paid eur 12 each for it. Needless to say, it was, in keeping with the hotel, a disgrace, so we didn't eat it but they claimed they couldn't refund our money. Which is fine, because I'll block the payment on my credit card. Do not stay at this hotel (see other comments below). Terrible hotel. Once you have dealt with the incometence of the staff at check in (who gave us a twin rather than double room). The first thing you notice are the filthy carpets. We decided w ehad to get out of the hotel and so decided to get the bus to Geneva. Helpfully, the hotel had a bus timetable. Except it wasn't helpful because it was out of date, which meant that having planned our evening around getting a particular bus back, we ended up spending eur 35 on a taxi. Got back to the hotel just before 11 pm, to find the bar shut. Any half decent hotel would have sorted us out with a drink as an apology for displaying the wrong bus timetable. But this is anything but a half decent hotel, so they didn'T.
Nice spacious room. Good price. Close to airport. No airport shuttle. The environment outside the room (corridors etc) was awful -- maybe they are renovating?
Very close to Geneva airport and Palexpo (Geneve AutoSalon). When we tried to find it, we could not do it because they did not have sign with hotel name!!! On the building! They promised to fix it asap.
The hallway carpets (mentioned in other posts) was replaced while I was there. Wifi also started working - possibly a new system. Rooms themselves are very comfortable. Lighting isn't great.
Free shuttle to and from airport. Room was very noisy at times because of doors being slammed.
comfortable bed, good breakfast shuttle availability
Close to Geneva (15 minutes by car), new hotel, spacy rooms with separate dressing and separate toilet, very good beds. Internet is free of charge in your room (not in the lobby), and although there's a road nearby the rooms are quiet, i didn't hear any traffic (nearly all the hotels i spent a night in in downtown Geneva are a lot more noisy).
good bus transfer , excellent breakfast , clean hotel and room , good size room for a family . Away from concrete jungle of Airport area. Room too hot , had to leave window open all night , 25c is too hot to sleep in , room thermostat made no difference . at least it was not cold . All hotels seem to be the same. Evening menu had very few less expensive options but was very good otherwise .
the countryside location. quite atmosphere and parking place availability untrained personnel in the reception. Misleading name of the hotel. The hotel is far away from Geneva airport
We liked the fact that it was outside Geneva but very accessible through your Shuttle Bus to get there without any hassle
room is big and clean... nice mountain view...free parking...very good hotel require a car
The restaurant was very reasonably priced
Like the convenience of shuttle service and the friendliness of many staff except for one. Should provide full amenities in hotel room.
american breakfast was nice, good bed, very quite place make a redecoration, hotel is tooooo old!
The room and toilet and bath are clean There was no restaurant inside the hotel and hair dryer.
The quant little village it was located in. Having to take a taxi to get there. The hotel should offer a shuttle service from the airport.
Location near Geneva airport, reasonable priced, good room Airport transfer must be given when public transport outside hotel is not available for airport
The two main things I really did not like were: 1. The quality of the bed was terrible. The matress is not firm at all. 2. There was no shuttle to the airport during the weekend and I ended up paying 22 (yes, 22!!) Euros for a taxi.
It is very near to the airport. it. So it can be convenient for some people the staff was uninterested at best. The wifi connection existed but I was never able to connect, even if I could connect, I would drop off in 2 minutes. I know some people had to leave the hotel because they needed actual wifi connection to work. Also, the breakfast should have been free. Sound of planes taking off and landing was no problem for me but could be problematic for some as you can literally see planes and they are a few hundred meters away from the hotel.Overall, I would say this is one of the worst hotels I have stayed in if not the worst.
Yes, the first night there were no pillowcases on the pillows. The restaurant is closed due to no cook. We asked at the bar for a glass of wine to be told they had none, went to breakfast the next morning in the restaurant and there was at least 100 bottles in a cooler.
That it was next to a lidle supermarket and my room was onlooking the car park
Usual perfect service for the price of the room This time I unfortunately had a room with a loud noise of a/c or other but looking at the frequent previus times I have slept at the same Hôtel, this was a pure aceptable exception!
That it was near Geneva airport. The phone did not work. No restaurant near the hotel.
Easy check in procedure, cleanliness
It was very basic and austere.. The cooking facilities were totally inadequate, no kettle or toaster. The floor in reception was lethal when wet and basic information about the area was not available.
The coffee maker... basically everything else was terrible The staff isn't friendly. The room was dirty. There was only one set of towels for a double room. There was no soap to clean anything and the room was not cleaned by anyone during our two weeks. The price was more than for equivalent residences in central Geneva. The double room had two single beds with very coarse sheets and ratty old blankets. It was worse than most hostels I've stayed in
Location We thought the facility would operate more like an hotel than strictly an apartment.
apartment was ok in size and its offering, located close tyo supermarket and shops for daily shoppong as well as bars and resturatnt located a bit far from Geneve, no real public transportayion only once a hour and iut takes more than 30 minutes to reach the city and requires change of lines. no front desk service on the weekend only 2 hours on Saturday so if you have a problem you "stuck"
The hospitality of hotel reception staff!!
No baggage carry service or cart, public transportation is not available and taxi need to be requested ahead, no designated sitting area as it is used for a double bed that can not be converted to a sofa, very small area , toilet is sepearated from bathroom.
Proximity to Geneva. Small twin beds
The magneficent view to the nature , the silent in the hotel , the helpful reception . not having their own transporation from and to airport .
Free wireless internet and very close to the Airport. We found it very difficult to find it. The directions were not clear and a detailed map would have been much more useful.
The hotel was quiet, wi-fi available for free, the bed was confortable. The hot water was out of order, no phone in the rooms, rooms too small, no carpet on the floor, the bathroom had no heating system, no cupboard was available in the room.
This is a very grim hotel, the rooms are tiny and very dark. It's also a half hour walk from the nearest town and isn't serviced by any busses, which makes getting to it very impractical if you don't have a car.
I liked the position of the hotel in a very nice village not far from geneve and the very cheap price the rooms are very small
The staff was very friendly and helpful. Also, the price was a nice bonus. Reception is closed in the middle of day, making it difficult to get a late checkout or to check luggage until later in the day you are leaving.
cheap, close to where I need to go
Very pleasant staff. very helpful. the room was small but it was very suitable for my purpose - a stop over between arrival by air and a friend meeting me.
The staff was helpful and friendly. A pretty good (all you can eat) breakfast is available for 4,80 EUR. Breakfast started about 45 minutes late on Sunday morning. Considering the arrangement of the shower/bathroom, it would be nice to have an extra towel for the floor after showering.
They have an automatic machine, where you may pay and get a key at any hour. It is convenient for late arrivals. Too small rooms and poor breakfast.
This is a good hotel for travelling by car. It has a free parking in front of the hotel and free wifi in the rooms. The bed in the room was pretty good and staff were kind. The rooms are very small and the bathroom is even smaller. We couldn't find the hotel with our GPS since it is showed a wrong location although we entered the location before our arrival and it was the same as on the web. We stayed in a room close to the front door and it was so loud when people rentered in the night we couldn't get a "good night sleep".
The hotel is quietly located, reasonably priced, and within a few minutes drive to Geneva and the airport. The staff were also good and welcoming. The room has no telephone and the TV has no English channels. Although the room was clean, there was the persist smell of mold.
Clean, small, comfortable The maids coming in early in the morning.
The rooms were clean and comfortable. The staff were unhelpful and rude.
The hotel was convenient to the airport in Geneva and was reasonably priced. The restaurant at the hotel was very good and reasonably priced. The room was small but served us well. The television did not work but we were told that it was an area cable problem and not a problem with the set.
Friendly, pleasant staff. Quiet location. No blinds just see-through net curtains facing onto a courtyard. Very limited vegetarian menu.
good value for my money, big and comfortable room, very god location near Geneva and the airport
Good value and pleasant
restaurant close by bed was to hard
Interesting old town to visit Small room OK for overnight but not for longer stays
plastic cups and plastic glasses no duvets only blankets
Nothing, we cancelled our second night and left. It was dark and dirty. Not at all as advertised or depicted in pictures, completely false images, etc. It was horrible, mold around the windows and in the shower.
Close to airport the fact that you have to go to another hotel nearby to register (we arrived after 10pm)
Close to airport, 20 min walk to bus stop and 10 min bus to airport. French people are helpful, you just have to push a bit, then they will assist you. Rather dull, but better than ok for the price.
comfortable bed, clean room, working TV, good shower facilities. I had to walk to the Median to get my room code and it didn't work. Quite a scary walk late at night and I didn't like doing it alone. Perhaps one coudl telephone to get the code, quoting a booking reference or something? My bed had a leg fallen off - but I put it back on!
Shower was fantastic- nice hot water. Location was convenient. The stains around the window which looked like damp. Dirty stained carpet, room wasn't very clean. Bathroom door was not flush with floor, and shower curtain did not reach floor so spray from shower soaked room. The breakfast was another 8 euros each, and was very poor- coffee tasted like last weeks dregs from the coffee machine, stale bread and pastries, no toaster, no hot option, no fruit. very disappointing
the room was quite spacious one of the bed sheets was ripped, but thats all
The location close to the airport To have to take the keys in another hôtel and no lift in the hotel.
very convenient for the airport
Cheap, close to airport, convenient, basically clean and simple place to stay. Beds are not too comfortable, pillows not good. Air con leaves the room hot and dry with no facility to change temperature. Hotel staff came into my room at one point to fix some things which really should have been fixed before the used the room
We were only at the hotel one night. Perfect location for the Geneva airport. Very small room.
Relaxing atmosphere The staires in the room and very basic brekfast
Located close to Geneva in Switzerland and great rates in comparison to the rates in Geneva. Quiet area in a beautiful little town. 5 minutes walk to bus station and just minutes from Geneva, Switzerland.
Helpful Staff Water tank in the toilet was leaking.
Good value for money, close to airport Since it is on the french side, customs need to be cleared to go to geneva.
The 'killer application' (ie essential facility) is the free high speed internet connection. Staff were very friendly and attentive
very friendly reception staff.Very much accessible from Geneva Airport and Geneva rail station Nothing. Everything was fine
Very easy to reach the French side of the Geneva Airport and its Rental Car returns We did not expect a "pull-out" bed. However, it was very comfortable.
Quiet area. Close to Geneva (Switzerland), but not as expensive as the cheapest hotel in Geneva. 5 minutes walk from public transportation to Geneva. Ferney Voltaire is a nice town to visit too.
Nice place, Hotel facilities (sauna), free internet
Nice place to stay You have to cross the border to France and immigration sometimes delay the tranfer to Geneva
Friendly and professional staff, immediate proximity of Geneva airport, convenient to reach Geneva city centre by public transport, fair price
Simple but pleasant interior design; small, friendly and quiet. Convenient for main bus route into Geneva. Excellent value for money. N/A
Convenient to the airport. I could not get the main room lights to work! When I left early in the morning, I had difficulty opening the front door which was a bit scarey.
There was no reception on sunday night... code to get in the hotel and no indication of where to find room key
I liked the "character" of the old building and furnishing in the rooms. I liked the way that the hotel was not an impersonal modern chain style hotel. The room I was in was a little worn, not badly, but it might be time for a few minor repairs and replacements to carpet etc. Also the bathroom was a bit in need of a refubishment.
The hotel was well situated near to Geneva and near to the public transport
Nothing Noisy, smelly (garbage bins under room window) uncomfortable, dirty bedsheets, ugly room, bad service, expensive and very bad value for money, need i say more?
Convenient and close to UN facilities. Ferney is a great little village. The Hotel restaurant is very very very good. Not informed of check-in process - requires a door pin and not aware of post 5:30 check in - resulting in a hours wait wondering how to get in. Extra cost internet in todays world is passé - build it into the bill.
the location and the breakfast it would have been easier if we spoke french or the staff spoke better english. the bus directions we got back to the airport were not good. we needed F and 28 ...or 25, cant remember now, but not F then 5 or 10.
Fernay is a pleasant village. The hotel is convienently located to Geneva airport. Our September visit found the front desk tended on a very limited basis. There is no elevator. There were problems getting heat.
Clean nice room. It's bigger as the other Premierre Classe rooms.
The hotel provides basic accommodation and breakfast in France about 15 minutes by taxi from Geneva airport.. The 3-bedded room (twin + bunk bed above) was small as was the shower room but clean and the staff were very friendly. Dinner is available at the Campanile hotel about a 15-20 minute walk away. Good value for Geneva at Eu49 per night but a bit isolated without personal transport. Only that it is isolated for evening meals
hotel is modern and clean staff didn't speak good english, difficult communication
Close to Geneva and easy to find the breakfast was very poor..only cerials and bread with jam...no ham or cheese
Actually Its in France not Geneva but not far from the Geneva Airport. It's just talking about 5~10mins by taxi. We do really like queit & clean character of it.! And staff was very kind and friendly , some of them cannot speak English well.. And cost. :D Its not easy to get here by public station unless you walk 20mins to the bus station for central Geneva.
the air is so good. too far away from shops
le prix The hotel was not staffed when we arrived at 4:00 PM - we had to wait until 5:00 for a staffer. There was an automated system for checkin which worked fine, but we had questions about a taxi to the airport in the morning and had to wait to ask about that.
Quiet, free private parking, air conditioning. Uncomfortably narrow all-in-one bathroom.
Low cost accommodation. Clean rooms. Quick check out. After hours check in process - no manned reception. Asked for non-smoking but one of our rooms was filled with the smell of smoke. Had to open the window and door to let some fresh air in. Very basic breakfast.
A pleasant budget style hotel. Breakfast OK. Room excellent but no channels other than French No English TV channels. No eating places within walking distance.