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location , service,
Excellent location, service and quality. Could not ask for better
The rooms were gorgeous, and the facilities were excellent. Terrific staff-especially at the desk and the concierges.
One of the best Hotels I have ever stayed in. Service is impeccable, the staff are second to none, the Hotel itself is truly magnificent, would recommend it without hesitation. 5 Star plus. Nothing
Hotel was excellent, staff outstanding. Shame there was only one restaurant open with limited menu due to end of season ONly comment to you (booking.com) is that you gave us the wrong phone number of hotel on the form!!! Please amend....
every thing wonderful none
The kitchen smells all over the place specially for morning – breakfast time. Cocking should be separated from dining area. If customers request any cocked food should not be prepared in the same area. Hotel should smell fresh with no smells of cocking and that's the first thing customers feel when they first come.
Lovely Hotel, excellent staff. too upmarket for me.
The hotel staff were very kind & helpfull. No.
very excellent hotel.. in St. Morits..
wonderful breakfast incredibly hard mattress, a real nightmare
Everything. Could not fault a single thing. no
Location weak internet wireless signal from room.
The place. Right in the center o St. Moritz, and not far from station. They got a shuttle from and to the station. The staff very kind and helpfull.
Hotel reception staff were fantastic, very friendly and helpful. Cental location close to designer shops. Hotel provided transfer service to train station. Excellent restaurant.
I would like to stay in winter and to use sauna next time.
Staff and location was central Teh room size and the wooden interiors
The staff at the hotel was very friendly. On arrival the Manager introduced himself and on departure came and wished us well...nice touch. The minibar in the room was included in the price. The use of the internet in the lobby was also for free. Location very central. The room was too warm and we could not get the heater off.
Very pleasant and helpful staff, nice restaurant, fine breakfasts, directly in heart of St. Moritz
Excelent services, very clean, excelent location
Very central location of the hotel. Very good breakfast in a nice looking restaurant and friendly stuff.
great hotel breakfast needs to be improved and room service should be 24hrs
It was a very nice hotel in a very nice location. The restaurant attached was also very elegant.
Good hotel ,Serive is prefect ,hope next time ,thanks
The location and view was great - a little spendy but it is st. moritz. The smoke from the bars in the basement would drift right up the stairwells - nasty to say the least...............rooms are all non-smoking, but spent no time at all in the bars due to all the smoke.
excellent restaurant. no facilities to make tea/coffee in the rooms.
Very good hotel,with tasty restaurnts!!!Perfect situation,unbelievable views on St Moritz lake and friendly personal!!!!will visit only his hotel next year!
The location of the hotel is great.You walk one minute and you are at the ski lifts. One more minute and you are at Yves Saint Laurent shop :)). Very close to the train station. The hotel has a shuttle bus. Excellent staff. They help you in every way they can.The rooms are very clean. The rooms get turned down for the evening. Great view from the windows. In short we were very satisfied with the hotel and we got a very good deal at booking.com None
Excellent stay. The service was first class. We really felt we were taken care of. Great location in the middle of town, but also very close to the Corviglia lift. Best of both worlds. Spa is also very good after a day of skiing. We stayed in a Superior room - which was huge and accommodated us very well with two small kids. Food in the restaurant was also highly satisfactory.
The room was excellent, big spacious and luxurious. The Barmaid , who was from Scotland, made everyone welcome and was very friendly. The breakfast was very average but the service was not up to the best standard. We also made an enquiry about some travel arrangements to reception and they never got back to us.
excellent location and a top quality room additional car parking fee excessive
The hotel was centrally located in the shopping district and the shuttle came to the train station quickly. We were upgraded to junior suites upon arrival, which was a pleasant surprise. The rooms were very, very spacious and comfortable. The bar facilaties, as well as breakfast were both wonderful.
The suite we stayed in was beautiful with an amazing view and the staff was exceptionally courtious, professional, helpful and friendly -- of the 8 hotels we stayed in in Austria, Italy and Switzerland, they were the best
great location, loved the whirlpool with the view, comfortable, friendly and helpful staff. the food was good in the restaurant but the ambiance was lacking.
The staff is extremely helpful and friendly. The room was very comfortable. Happy hour was fun too. Watching the "tour" clients was very entertaining.
Everything was excelent. Service, the room, the spa. We were upgraded to a Junior suite with no additional charge. We realy enjoyed being relaxed into the jacuzzi with an awesome mountain view on the 6th floor (spa) with no additional charge. It was just excellent. Everything ok!
Happy and good mannered staff who were very informative about the hotel,St.Moritz and good areas to visit N/A
Great staff, close to everything
To expensive in relation to the room
Nicely located in the center of Pontresina. Good Breakfast Buffet. Excellent Restaurant. Use of the big indoor/outdoor swimming pool of Pontresina was included. Ideal to relax after a day of hiking in the mountains. Has a garage.
Cosy, beautiful view, nice rooms Toilet
Staff was very friendly! Excellent diner in the restaurant.
Nice and practical location, you can leave the car and go walking or by cableways, buses, trains, everywhere, Simple yet confortable and complete hotel lorganization, Beautiful view of mountains and village. Furniture is 60's 70's style and old, but not worn out.. Optimistically it could become a kind of vintage.. The smell in the garage is not.. "reassuring".
Very helpful and attentive staff. Bathrooms are in the 50s style (very old fashioned).
The staff is efficient, friendly, and helpful. The dining is excellent. The room was large and clean, and my top floor room had a great view of the Alps. The hotel facilities Re nice including a large check-in area, comfortable lobby, and friendly bar. The overall feeling of the hotel is warm and inviting. My sons and I have come here twice to ski at St. Moritz, and will come again. I love the staff and hotel. +41818393434
Hotel Schweizerhof Pontresina was excellent. The staff were very very good and very professional. Everything in the hotel met our expectations , cleanliness, serice and food.. I would certainly recommend this hotel and would enjoy another visit.
very nice position of the hotel, in Pontresina. Extremely nice staff.
The hotel room was sensational, great comfort beds, deep bath, nice restaurant and you could use all the areas for internet access as well as the room Nothing
clean toilet and clean room smell of new wood furniture
Friendly staff and good location and nice breakfast.
Friendly reception staff and wonderful breakfast lady.Reasonably sized room and nice view from room window. Lack of tea & coffee making facilities in the room.
the attention that i received from all the staff including mr and mrs hauser i like everything
Central location, drink voucher upon arrival, friendly staff Bed was a bit hard
Very good design and view
Very friendly staff, owners take personal interest in the hotel affairs including making sure that the guests try local delicacies. Staff was very friendly everywhere.....reception/bfast/dinner. One of the best places that we stayed in swiss. We also got free travel passes for the two night stay in St Moritz.
The staff and location were great
Excellent staff and warm and genuine welcome. Arrive in St Moritz early and staff were kind enough to allocate a room immediately. Quality accommodation and breakfast was excellent. Enjoyable stay. Menu was limited and expensive but appreciate that this is St Moritz and things are expensive. Quality of food was good nevertheless.
Nice breakfast with beautiful view.
The hotel is in the centre of St Moritz Dorf. Plenty of restaurants near by. Mountain railway leading up to Piz Nair was only 200 metres away. Room was comfortable and breakfast was fine. Coffee was excellent! Nothing really. It was what it said on the advert. There is no bar or restaurant in this hotel.
Central location, cheap internet connection for a whole week. Faded room
Very friendly staff. Lovely room and hotel, delicious breakfast,very cozy and well maintained, close to everything. It is an uphill climb from the train station. We had a good map, but it might be hard to find without it. I would encourage others to look for the bus to take you close to the hotel.
We arrived earlier than check-in time, but staff welcome us and keep our luggage while we hiked mountain and put them in our room when we came back hotel. Hotel doesn't have a transfer service from to station, therefore it was a little hard for us to bring our luggage from station to hotel, because hotel location is upper side of station. But staff friendly call taxi for us when we check-out.
The hotel staff is superb. The city is lovely.
Warm welcome and ability to check in earlier than expected. Free parking available. No hairdryer in room.
The staff there were very friendly and considerate.
Good, old fashioned. Good size bath & bedroom. Local travel card given was fantastic. Nothing
The room was clean and the staff were excellent providing very good service which will be long remembered. Some clearer directions from the train station to the escalators to the town center would have saved us the steep long walk looking for the hotel.
Very nice and professional service. Very quiet location. Very clean sport facility. Free mountain bikes available. A little pricy, but it worth it. Excellent food, but only one menu available for the evening dinner. Wifi internet access only available in the library at this time.
This is a superbly well run hotel with friendly yet professional staff creating a relaxed atmosphere ideal for a short or longer vacation. The restaurant food was very well presented and a joy to eat. The wine list included many interesting wines not available outside Switzerland.
Well the location was excellent and the rooms quite beautiful but also quaint and the hotel staff were outstanding. They made every effort to help us and make us happy. We were sorry we could only stay one night but hope to go back next year for a longer stay. no.
gutes Preis-, Leistungsverhaeltnis, freundliches/hilfsbereites Personal -
The staff was friendly, helpful and efficient. Our room was large and comfortable. We ate one evening at the Grill and found the food disappointing. Some seemed to be pre-packeged and pre-cooked. The waiter was very nice but quite inexperienced. Still, the price was reasonable.
The staff were very helpful. Very affordable accomodation. Heated flooring in hotel room : ) Showing it's age ... but very clean
Very pleasant stuff, cleanliness of hotel. I think that hotels should have free parking for guests.
Very nice room, large size & pretty location. We were not told about the swimming pool, spa services & availability of these things for guests until the day we left. Could have used them since we had cold, rainy weather during our stay.
The room was very nice and comfortable.
very good part buffet dinner and breakfast, staff pleasant and friendly, very good service pillows lumpy, duvet polyester
Fine service, exceptional breakfast in a beautiful room No complaints at all
Staffs are kind. Breakfast is very nice. Jacuzzi is great! Very cosy and charming place.
Nice, comfortable hotel,very helpfull staff,modern clean rooms.
Excellent service. Room very comfortable and clean. Lovely breakfast... Very friendly and helpful staff. :-)
1.The newly renovated room 2.The cleanliness of the room and especially of the bathroom 3.The comfortable bathroom with jacuzzi 4.The breakfast with extended variety 5. The friendly and ready to service staff 6.The view The only problem is the sound from the nearby rooms.
Great people, beautiful hotel!
The breakfast room and the breakfast itself Noise isolation of the room was very bad. We can hear the neighbor talking. In addition, we had one of the smallest room in the hotel I suppose. It is not a proper real room, it is a connecting room. Specifically ask for not getting one of those... And just 6-7 parking spaces for a hotel of 38 rooms...
The size of the room; the quietness; the new fittings; the attentive staff.
We like this hotel very much. It was newly renovated...guess we're on their 2nd day of biz. We got a pleasant surprise, as we're here for honeymoon. The staffs prepare us a complimentary champange & pastries, to welcome us. We got a big jacuzzi in our room, where we can enjoy our time in our room, despite e cold winter. Plus, there was a free entry to the famous nearby Mineral Spa. The breafast was spendid, in a ballroom style. [One of the receptionist was rather pretty, helpful & gentle. Kind of miss her, though. :) Her name is Daniella.] Price wise - It's abit on the high side, though. We paid abt $132 euro, but guess... that's winter peak seasons price, at St Moritz region.
Big and very nice rooms with splendid view of the alps
next to cable station n 3 min walk to lake
Nolda hotel was very homely and comfortable
This hotel was our favorite during our short stay in Switzerland recently. We liked the decor, the cleanliness, the Southern exposure of our room, the gurgling stream outside our window, the tinkling of cowbells in the night, the nice breakfast buffet in the beautifully-furnished dining area w, the overall rustic look and intimacy of a charming smaller hotel. Everything appeared to be brand new. When we needed a lift to the railroad station, we were immediately accommodated by a courteous staff member and were at the station in 5 minutes. Staff members were helpful and pleasant in providing info on how to get around. The price was the most we paid while in Switzerland, but the St. Moritz area seems to demand higher prices than elsewhere. It would have been nicer to be a little closer to downtown, but I understand the price would probably been higher if that were the case. It was about a twenty-minute walk to downtown; but, then, we wouldn't have heard cowbells if we had been in the downtown, would we? We enjoyed the walk back and forth. The cost of the hotel shuttle to the station was 5 Swiss francs each. The city bus charged 3 francs each, and the driver wasn't sure of the location, but he got us there, eventually. The hotel shuttle is a better option.
great staff, helped with many details of our stay
Your number one asset is your staff - they are fantastic, could not be nicer or more helpful. The hotel is beautiful & charming & supremely comfortable!! The only bad point was that eventually, we had to leave!
Beutiful mansion converted to hotel. Close to town but on a quiet road.
The service- very friendly
Inspite of being a bit far from the station (CHF 20 by taxi), the view from the room and balcony is heavenly. The ambience of the chalet is breathtaking. Well worth the money.
Outside view Poor service extra for scrambeled eggs not included in breakfast.added charge for tea
Information Clerk was very kind and always tried to give the best service to us. had better put some teapot and cup in the room.
Friendly, reserved, quiet. Wonderful dinners at a very reasonable price. Every request was answered with a smile.Better than any luxury chain!
The atmosphere was really nice and welcoming as were the staff.It felt as if you were staying at your Grandmothers house...
The great hospitality and services of Christine was impeccable. We arrived late in the night and she was warm and perky. View from the room is magical. In fact even from the restaurant. I would definitely stay in the chalet again. Location was not that convenient. Bus station was a distance away and if you travel late into the night, its not ideal as it gets dark in some areas. Taxis are expensive....
From the moment that we arrived we received excellent service. I had barely removed the keys from my rental car and the concierge was organising our baggage and parking our vehicle. Our room was huge and had beautiful views of the mountains and glaciers. The Hotel itself is steeped in history and the formalities -such as a dinner jacket in the restaurant - were worth the extra effort and ensured a charming "somewhere in time" ambience. We travelled through Europe for two months and the Hotel Kronenhof will definately be remembered as one of the highlights of our trip.
Fantastic SPA!!!!! Very luxury restaurant and bar!!!!! I'm looking for going back as soon as possible!!!!! Outstanding!!!!!!!
Large rooms, excellent spa. The children below 14 are not allowed to use the spa even with parental supervision.
Everything was perfect Deposite for ski equipment
Outstanding personal service and the best concierge service (more than one) ever. Other staff all greet you, often by name. Breakfast buffet up with the best with a fine range of local cheese and bread. Large room with wonderful view to glacier and a great spa. Compared to the rest of the hotel, our room furnishing was.. uninspired.. ; hotel has no air conditioning which in August made for warm nights. And all this is expensive of course.
Fabulous hotel with fantasic views.
The Pool and Spa!! Breakfast. Proximity to ski school, ski rental equipment and slopes.
Good location, friendly hotel staff, clean rooms and good service. Several of the staff went out of their way to help us. Not a negative as the hotel has a lot to offer but It was not always clear what services or activities were available and how we could use them(e.g. kid care, nanny services, kids meals). Not specific to the hotel but if I had to do over again I would not have used the local ski school in Pontresina for the kids as suggested by the hotel, rather would have gone straight to one of the ski resorts.
The hotel is ideally located for skiing breakfast buffet was too busy
the friendly attitude towards us.
The split-level room was perfect for our family of four. The kitchenette allowed us to cook our own breakfast for a couple of days - a welcome change from expensive hotel breakfasts. The free travel pass with two nights booking was a great deal. Celerina itself is also very nice with a good choice of places to eat and a station on the Bernina line. All up, we loved this place! We found the room a bit over-heated and there didn't seem to be any way to turn the heat down.
First kitchenette we've had that had dishwashing liquid and dishcloth! Everything was beautifully clean and comfortable.
very clean, kind staff
Near Train station interlakekn west Noisy closed to main road bed is not comfort
The studio was arranged over two levels with a mezzanine, very clever design!
The hotel is very clean, staff extemely helpful, dinner was excellent, value for money. The price
We liked everything about the hotel and the staff. Lovely location, pleasent and helpfull staff, clean and confortable hotel.
Beautiful view, clean rooms, attentive service No room service
Very nice hotel in the city of Celerina and easy walk to the train station for transfer to St. Moritz. It is nice that passes to the ski lifts are included for a three night stay.
The position of the Hotel was very good, near the river! The staff is very nice. A nice experience!!!
The room was comfortable, unique and had a great view.
Everything. So much so that I will make an annual trip.The setting is so lovely and after an evening meal you can talk a stroll in the village which ends a wonderful day in Celerina.
Restaurant is nice. Car park space is not enough and always full, and we have to park a bit distant place from the hotel.
high quality throughout lack of balcony as previously advertised on web. Amicably settled by hotel manager
Beautiful area, nice and quiet.