Capital Hotel

The hotel's location is superb, with popular attractions like St. Isaac's Cathedral, Alexander Column, and the State Russian Museum within walking distance. It's also just a 10-minute walk to Nevsky and a 25-minute walk to the Hermitage.

The hotel provides a 24-hour front desk and ticket service, ensuring that guests have access to assistance and information at any time during their stay.

The hotel is committed to maintaining cleanliness, with a focus on providing a comfortable and hygienic environment for guests. The staff is dedicated to addressing any cleanliness concerns promptly.

The hotel offers free parking and an airport shuttle service for guests' convenience, making it easy to access transportation for exploring the city or traveling to and from the airport.

The staff at the hotel is friendly and helpful, as mentioned by guests who appreciated the assistance provided, such as carrying heavy bags to upper floors when there is no elevator in the building.

The hotel does not have an elevator, so if you have mobility concerns or heavy luggage, consider requesting a room on the lower floors.

The hotel is conveniently located near several attractions, including St. Isaac's Cathedral, Alexander Column, and the State Russian Museum, making it easy to explore the city's landmarks on foot.

Some guests reported noise disturbances from neighboring rooms, so light sleepers may want to pack earplugs as a precaution.

Several guests mentioned issues with housekeeping, including infrequent cleaning and unaddressed cleanliness concerns. It may be helpful to set realistic expectations for housekeeping services during your stay.

A few guests noted a lack of towels and toiletries, so it might be wise to pack your own to ensure you have everything you need.

Some guests reported unpleasant smells in the rooms and bathrooms, so consider bringing air fresheners or room deodorizers if you are sensitive to odors.

A couple of guests experienced delays in accessing their rooms, so it's advisable to anticipate potential wait times during the check-in process.

While the hotel does not offer on-site dining, guests appreciated the nearby tea and coffee facilities. Consider exploring the local dining scene for a variety of culinary experiences.

The hotel provides convenient access to an airport shuttle and free parking, making it easy to explore the city and its surroundings.

Despite some challenges, guests appreciated the friendly and helpful staff, especially for assistance with luggage. Don't hesitate to seek their support during your stay.