Good to know
|Distance to city center||1.3 mi|
|"Very nice Hotel, clean & comfortable."||(in 16 reviews)|
|"Clean, food, big rooms."||(in 7 reviews)|
|"Very clean, neat, friendly staff."||(in 19 reviews)|
Time of year
Show reviews that mention
|big room||in 9 reviews|
|city taxes||in 2 reviews|
|distance to train station||in 19 reviews|
|friendly staff||in 25 reviews|
|good breakfast||in 4 reviews|
|great location||in 33 reviews|
|metro station||in 14 reviews|
|nice hotel||in 25 reviews|
|shopping mall||in 4 reviews|
|st petersburg||in 5 reviews|
|walking distance||in 19 reviews|
|water pressure||in 8 reviews|
Check-in and check-out was easy. Staff were friendly and helpful. Room and bathroom was spotless! Location was good. Breakfast was good. You are given a list to choose your breakfast. It consists of starters, mains and dessert. The Crème Brule was so good. You can also choose to have a glass of bubbly if you like. An easy to walk to the train station, shopping malls and numerous eateries. A good walk to all the attractions as well. Such a lively vibrant city, St Petersburg. Enjoyed our stay very much.
good location but old, clean rooms
the breakfast was very limited and at most for a 2 star hotel, not a 4 star hotel no elevators
Rooms were always cleaned very well. Big rooms and enough facilities to sleep in the apartment. Good location 5min from the main station. Our apartment was courtside so there was no noise from the street at all. Reception was very friendly, except the luggage man who was not happy doing his work and looked like he hated helping us with our luggage.
The main problem here is that there is no elevator. We were lucky our apartment was on the 1st floor so we didnt have to take lots of stairs with our luggage.
The location was good and deluxe room that I booked was spacious.
We have traveled a lot and stayed in many hotels around the world, but for the first time we have experienced racism and rudeness from hotel staff. In this hotel, staff were racist, especially the three ladies working in the restaurant serving breakfast. They served us as if we were animals only because we had black hair and brown skin. We also saw them treat old Chinese people in a bad way, shouting at them. But we saw how nice they were with people who looked like them (blond hair and green/blue eyes). I reported this issue to the reception and I also confronted the ladies face to face, but they did not think there was a problem! So, I don’t recommend this hotel until their racist staff are fired because any hotel reflects the image of the country where it’s located.
the room are clean and nice localization are very good
they dont have elevador..you need take your luggage by stairs for 2 stages. they dont have fitness ...
With a stay at Onyx Hotel, you'll be centrally located in St. Petersburg, within a 5-minute drive of Summer Garden and Russian Museum. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 14 reviews
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Reviews about Onyx Hotel
Most Popular Landmarks
- Anichkov Palace 0.7 mi
- Alexander Nevsky Lavra 1.1 mi
- State Russian Museum 1.2 mi
- Church of the Savior on the Spilled Blood 1.4 mi
- Summer Garden 1.5 mi
- Pushkin Museum and Memorial Apartment 1.6 mi
|Saint Petersburg Pulkovo||9.1 mi|
|Saint Petersburg-Glavny||432 yd|
|Saint Petersburg Saint Petersberg-Finlyandsky||2 mi|