Guest reviews
Overall Rating
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7.7
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6.9
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6.9
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6.7
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6.6
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6.5
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
They over sale the hotel and move me to other and I get less the for what I paid and I tool the person in the front desk and they said is not his problem
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2.8review from
I booked a non-smoking room from you, the rooms are smell so bad, you can test the tobacco inside the room.
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7.7review from
The facility in need of update but worth updating. We felt safe and since my sister and I are in our 70's that was very important. The staff were all exceptional, desk, housekeeping and maintenance. Very clean and comfortable. A breakfast bar would be great . This facility needs new plumbing and more electrical outlets. I would stay again.
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8.0review from
I liked the mini fridge and microwave. On my last, no one came to clean the room.
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10.0review from
I liked all of my experience including, but not limited to; housekeeping performance and professionalism, garden and landscaping, pool access, and check in/out process. The only thing I didn't like was how small the fitness center was. It only had 3 machines and for being a newly built hotel, I would have expected more, but maybe it is in the works and I just visited earlier than their construction plans are being finalized.
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7.7review from
The rooms had tall ceilings, comfy beds, and the AC was cold. All good things I usually don't get at hotels. The location was convenient to what I needed. The staff was pleasant. The interior of the rooms were clean and well maintained. The place is being updated. The stairways and walk ways were sticky dirty and the walls are exceptionally thin. The whole first night we heard our neighbors partying and screaming.
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7.1review from
The employee was nice... Didn't stay here though reservation was for a NON smoking room.... When I arrive I was booked for a smoking room and that's all they had available. I am mad at kayak not the hotel because the employee was very nice and canceled my reservation so I could go elsewhere. I tried to call kayak but Noone answered. I won't be using this service again.
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6.0review from
Price was ok for the short stay It needed some repair work and had tiny ant like bugs on the counters.
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2.8review from
Nothing! As soon as I entered the door and went over to the nightstand between the two beds there were about six or seven baby roaches crawling all over the stand. Also, had noisy neighbors who like to hang outside their door with her door open. They were constantly blocking the stairwell and also stayed up all hours of the night with their kids making tons of noise. The hotel overall cleanliness is very poor. I dared not walk on the carpet in my bare feet. Beds were extremely uncomfortable. I would absolutely not recommend this to my worst enemy.
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4.5review from
Pool area was nice and well kept Rooms/sheets were dirty. Water damage/mold in ceiling tile. Shady area of town
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7.7review from
friendly staff, decent breakfast (though the coffee/hot water machine broke the second day I was there), room was reasonably clean, pool in courtyard neighborhood is not the best; while I felt safe at the hotel I would not have felt safe walking around this area
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10.0review from
I stayed on the second floor right in front of the pool. Everything looked amazing. The water was clear, garden kept neat and trimmed, friendly staff.
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4.0review from
Easy to find-Close to downtown and interstate. Good bed. Tattered furniture, failure to clean room and did not make requested wake up call.
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10.0review from
The beds were great the breakfast was great Nothing
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5.7review from
price of the room and the continental breakfast. not up to date as it is an older hotel. no fridge in the room and the room smelled of smoke and the pillows smelled of body odor.
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8.0review from
The bed was very comfy
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7.7review from
A wash towel on top of the bathtub curtain
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7.0review from
Price
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8.0review from
I liked the mini fridge and microwave. On my last, no one came to clean the room.
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10.0review from
I liked all of my experience including, but not limited to; housekeeping performance and professionalism, garden and landscaping, pool access, and check in/out process. The only thing I didn't like was how small the fitness center was. It only had 3 machines and for being a newly built hotel, I would have expected more, but maybe it is in the works and I just visited earlier than their construction plans are being finalized.
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10.0review from
I stayed on the second floor right in front of the pool. Everything looked amazing. The water was clear, garden kept neat and trimmed, friendly staff.
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10.0review from
The beds were great the breakfast was great Nothing
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8.0review from
The bed was very comfy
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7.7review from
The facility in need of update but worth updating. We felt safe and since my sister and I are in our 70's that was very important. The staff were all exceptional, desk, housekeeping and maintenance. Very clean and comfortable. A breakfast bar would be great . This facility needs new plumbing and more electrical outlets. I would stay again.
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7.7review from
The rooms had tall ceilings, comfy beds, and the AC was cold. All good things I usually don't get at hotels. The location was convenient to what I needed. The staff was pleasant. The interior of the rooms were clean and well maintained. The place is being updated. The stairways and walk ways were sticky dirty and the walls are exceptionally thin. The whole first night we heard our neighbors partying and screaming.
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7.1review from
The employee was nice... Didn't stay here though reservation was for a NON smoking room.... When I arrive I was booked for a smoking room and that's all they had available. I am mad at kayak not the hotel because the employee was very nice and canceled my reservation so I could go elsewhere. I tried to call kayak but Noone answered. I won't be using this service again.
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7.7review from
friendly staff, decent breakfast (though the coffee/hot water machine broke the second day I was there), room was reasonably clean, pool in courtyard neighborhood is not the best; while I felt safe at the hotel I would not have felt safe walking around this area
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7.7review from
A wash towel on top of the bathtub curtain
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7.0review from
Price
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2.0review from
They over sale the hotel and move me to other and I get less the for what I paid and I tool the person in the front desk and they said is not his problem
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2.8review from
I booked a non-smoking room from you, the rooms are smell so bad, you can test the tobacco inside the room.
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6.0review from
Price was ok for the short stay It needed some repair work and had tiny ant like bugs on the counters.
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2.8review from
Nothing! As soon as I entered the door and went over to the nightstand between the two beds there were about six or seven baby roaches crawling all over the stand. Also, had noisy neighbors who like to hang outside their door with her door open. They were constantly blocking the stairwell and also stayed up all hours of the night with their kids making tons of noise. The hotel overall cleanliness is very poor. I dared not walk on the carpet in my bare feet. Beds were extremely uncomfortable. I would absolutely not recommend this to my worst enemy.
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4.5review from
Pool area was nice and well kept Rooms/sheets were dirty. Water damage/mold in ceiling tile. Shady area of town
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4.0review from
Easy to find-Close to downtown and interstate. Good bed. Tattered furniture, failure to clean room and did not make requested wake up call.
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5.7review from
price of the room and the continental breakfast. not up to date as it is an older hotel. no fridge in the room and the room smelled of smoke and the pillows smelled of body odor.
