The State Hermitage Museum Official Hotel

The hotel is located in the heart of St. Petersburg, near famous streets with many restaurants and bars, and within close proximity to popular attractions such as the Hermitage Museum, State Russian Museum, and Church of the Savior on the Spilled Blood.

The rooms are described as beautiful, clean, spacious, and comfortable, offering a mix of traditional charm and modern amenities. However, some guests have mentioned issues with the view from certain rooms.

The hotel offers a superb breakfast and excellent food at the terrace restaurant, but some guests have expressed concerns about the high price of breakfast and the limited dining options available.

The staff are generally described as helpful, attentive, and friendly, providing a high level of service. However, a few guests have mentioned instances of slow or unfriendly service, particularly in relation to the spa and language barriers.

The hotel offers a gym, but some guests have found it to be small and lacking in equipment. Additionally, the spa has been closed, which has been a disappointment for some visitors.

Several guests recommended choosing a room with a view, as the hotel offers spectacular views of the surroundings.

The hotel's location is ideal for visiting nearby attractions such as Anichkov Palace, State Russian Museum, Church of the Savior on the Spilled Blood, and the Hermitage Museum, all within a reasonable distance.

Some guests suggested that certain room types, such as suites, offer spacious and comfortable accommodations, while others mentioned that specific rooms lacked a view.

Guests noted that the spa's availability was limited, and some experienced issues with the spa being closed during their stay, so it's advisable to check the status of the spa before booking.

Some guests mentioned that not all staff members were fluent in English, which could lead to communication challenges, so it's helpful to be prepared for potential language barriers.

Before booking, it's advisable to confirm the availability of special services such as the spa, as some guests experienced disappointment due to the spa being closed during their stay.

Guests highlighted that the hotel's breakfast is served to order, rather than buffet-style, and recommended inquiring about breakfast timings and costs in advance to avoid any surprises.

Some guests mentioned that certain amenities, such as the minibar, required a special deposit, so it's advisable to clarify any additional charges or deposit requirements for room amenities.

Some guests experienced challenges with late check-out requests, so it's recommended to communicate any special requests clearly and in advance to avoid any misunderstandings.

Several guests appreciated the hotel's old-world charm and spaciousness, providing a unique and historical atmosphere for their stay.