Comfort Suites Salem-Roanoke I-81

The hotel offers a good breakfast with a variety of options, including a waffle maker and pastries, along with a couple of hot items.

Guests have found the beds to be comfortable and the rooms to be quiet, providing a good night's sleep.

Most of the staff were very nice, and guests have appreciated the friendly and professional service provided by the hotel staff.

The hotel offers free parking, providing convenient parking options for guests.

While the indoor pool area was clean, the water was reported to be cold, and the hot tub needed cleaning, indicating some room for improvement in the pool area.

Several guests mentioned that the rooms were spacious and clean, with comfortable beds. Consider requesting a room away from the pool area to avoid potential noise and cleanliness issues.

The hotel is conveniently located near Roanoke College, Moyers Sports Complex, and Valhalla Vineyards, providing easy access to various activities and entertainment options.

Guests appreciated the breakfast offerings, including a waffle maker and pastries. However, some mentioned that the breakfast area could get crowded, so arriving early may be beneficial.

While the indoor pool was generally praised for its size and cleanliness, some guests found the water to be too cold. The hot tub also received mixed feedback, with some mentioning the need for better maintenance.

Many guests complimented the friendly and helpful staff, particularly highlighting individual employees for their professionalism and assistance during their stay.

The hotel offers increased accessibility and features an elevator, making it convenient for guests with mobility concerns.

Several guests reported issues with room temperature control, with some experiencing rooms that were too hot or humid. It may be helpful to check the functionality of the thermostat upon arrival.

The hotel allows pets, but charges may apply. If traveling with a pet, it's advisable to inquire about the specific pet policy and associated fees in advance.

While many guests found the hotel to be clean, there were occasional mentions of maintenance issues, such as malfunctioning outlets and outdated decor in certain areas. Promptly reporting any issues to the staff is recommended.

Some guests encountered issues with key cards and room access, leading to inconvenience and delays. It's advisable to ensure that the assigned room is clean and fully functional upon check-in to avoid multiple room changes.