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Pros: Crew was very pleasant and quick with service.

Cons: There was no in-flight entertainment! This is ridiculous for an overnight, international flight.

Cons: Didn't get snack. WiFi entertainment wasn't working.

Pros: The crew was attentive and helpful.

Cons: Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding.

Cons: They hate kids

Pros: Great flight - very nice crew and service.

Cons: A few dirty cups were left behind from the previous flight.

Cons: Lufthansa missed my flight

Pros:

Cons:

Pros: Comfortable seating, good service, wide variety of entertainment options.

Cons: I’m vegetarian and the food was horrendous and extremely limited.

Pros: Crew was friendly

Cons: The boarding process was rough and haphazard

Pros: Flight and crew were wonderful. Perfectly smooth landing!

Cons: I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!

Pros: Friendly flight staff, on time service.

Pros: Not much

Cons: Being on time. Trapped in plane for 2 hours

Pros: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Cons: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Pros: Boarding was on time and we arrived early. The staff was also very friendly

Pros: Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen

Cons: Real time video feed from cameras in the nose and underbelly of the plane in flight

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: late departure

Cons: Middle seat. Big guys dont fit well there

Pros: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Pros: Nothing except the movie selections and wine.

Cons: Better seating... seats are small and crampy. The flight attendants were not friendly and attentive. I pressed the call button 3 times within an hour to receive headphones and they never came. My neighbor let me borrow hers. The food was terrible. Not many vegan options.

Cons: Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine.

Pros: Boarding process was easy

Cons: Would've like more entertainment options, like screens at each seat or plug outlets

Pros: The crew was magnificent

Cons: Be nice to offer a glass of water to your clients!!

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: Nothing three hours late I went to dc and then took the train

Pros: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Cons: Tightly packed seats made for discomfort. My knees were touching the seat in front of me.

Cons: Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine.

Pros: Flight attendants were pleasant. Bathrooms remained clean the entire flight.

Cons: Food was horrible. Ran out of croissants in the morning.

Pros: Good littlecommuter flight

Cons: All good

Pros: Crew was great.

Cons: Seats are small, touch screens dated. but that's on the airline to update and the seats won't get any larger as long as money is being made.

Cons: Not being delayed for 6 hours would’ve been better.

Pros: Getting to my destination

Cons: Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!

Pros: Nothing.

Cons: Everything.

Pros: Everything

Cons: Yes

Pros: Smooth flight

Pros: Crew was great.

Cons: Seats are small, touch screens dated. but that's on the airline to update and the seats won't get any larger as long as money is being made.

Pros: Boarding process was easy

Cons: Would've like more entertainment options, like screens at each seat or plug outlets

Pros: Flight attendants were pleasant. Bathrooms remained clean the entire flight.

Cons: Food was horrible. Ran out of croissants in the morning.

Pros: Getting to my destination

Cons: Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!

Pros: Really a nice meal and good service

Pros: Easy process overall

Cons: Free wifi, free food

Cons: Boarding process including changing terminals, going thru security is awful. This time I had ample of time to go Thru that long waiting process but last time I almost missed the flight. Heard from others the same issue. London Heathrow airport needs to come up with better solution before losing the

Cons: The flight was more than 4 hours late making us miss our connections

Pros: Crew was very congenial, upbeat, and accommodating. As there were several rows with no passengers, the crew offered me a seat in an empty row for my comfort and it was most appreciated

Cons: Nothing I can think of.

Pros: Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately.

Cons: No US carrier seems able to master smooth boarding without standing waits.

Pros: Friendly flight staff, on time service.

Cons: Exit row seats are too small.

Cons: The flight attendant was outstanding. Flexible. Good sense of humor and very professional

Cons: This is my second time bad experience with ticketing desk crew. The lady (Her name is Maria) at issuing boarding passes was real rude. First of all she doesn’t know how to enter India OCI (Overseas Citizen of India) information. She was keep saying I do not have a visa to go to India. Which I do not

Cons: Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight.

Pros: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Pros: Amazing crew and food and entertainment selection!

Cons: Honestly nothing it was perfect

Cons: We weren't alerted there was a chance of delays. Over two hours late.

Pros: The flight attendants were excellent, pleasant, and professional.

Cons: The video system went down for a period of time.

Pros: Nothing

Cons: We could have given me a refund or credit for a flight I told you I needed to change 3 months ago due to an emergency at home.

Cons: Height for walking in the plane.

Pros: Very comfortable, lots of space between seats!

Cons: Flying on United was surprisingly much better than our flight on Lufthansa

Pros: The staff was impeccable. Boarding was great. My seat was not comfortable, but what can we say?

Cons: There was no entertainment on board. That was not cool. We had to download the app, but WiFi was not included.