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I'm big on customer service and the staff was GREAT!! We are already planning a Fall trip. Thanks Hampton Inn for making my anniversary a great one!!
Hotel manager was exceptional. 10 stars for her
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The hotel common areas and the room felt incredibly clean and fresh. Then, there's the location, of course - nicely located minutes from Cashiers and Highlands.
Cleanliness, comfortable bed/bedding, & friendly staff. I personally would like better quality breads for breakfast and real maple syrup for waffle station.
Great location. Nice amenities and decor. Friendly staff. Comfortable rooms. Free continental breakfast. Food (mainly the flavor/taste) of continental breakfast could have been better.
Hotel was nice, it was very far away from shopping and dining. There is definitely not enough parking fir hotel guest.
Location was very good. Price was good. Very clean and staff very friendly and accommodating. I was unable to get into the room I was originally booked into. The key would not open the door! So I had to be re-located to a lesser room. Rate was same. This was a little disappointing, took a long to resolve but staff was great at helping out.
Nice to have included a 'hot' complimentary breakfast !
The hotel had a good location and a helpful staff. The breakfast bars were well stocked and never ran short. The room was clean and well maintained. The entire facility had a 'still new' feel about it. The pricing was a little steep, but it is the only commercial accommodation in the area.
The staff was very friendly throughout our stay. The area was beautiful, as was the hotel itself. The beds were comfortable and the hallways were quiet. My youngest son absolutely loved the pool, although it was cold! Very nice stay! While the area is beautiful, it is very remote (surrounded by mountains and very windy roads!) If you are looking for shopping malls and tons of well-known food chains, this is not the place for you! I personally loved it, but it is in a rural setting.
Beautiful hotel and design. Wife went around taking pictures of the hotel. And location for hiking waterfalls is a perfect plus.
Staff was very helpful and friendly. Overwhelmed with the ' extras' that were included!! And full kitchen , bedroom , separate living room! Could not believe the value!
even though the unit was older, built in the late 70's early 80's, it was very clean and worked out perfect for our family. appliances worked great. staff was friendly and efficient and very helpful.. we plan on going back next year...
Plenty of room, clean and comfortable Signage. Drove past the place and had to turn around.
The room was very clean. The staff pleasant. Room confortable The lamp was real dull. We bought a bulb from the grocery store. It could use a lamp on both sides of the bed. Both my husband and I like to read at night.
I have to admit, I didn't know what the place looked like but I assumed it couldn't be that bad. When I actually found the place, a little off from the Main Street it lists, I was not about to stay in this motel. The outside just didn't look appealing at all, much less thinking this place was "safe". I told my other half that maybe, looks are deceiving than what they appear. I went inside the office and asked if, I could see the room first. The lady took us to the room and I was totally shocked. The room was just redone, from new furniture to restored, I was pleased with the room. The saying, "Never judge a book by it's cover" is so true. The outside surrounding the Motel, definitely needs a face lift ( I know remodeling takes time, especially under "new management"), clean- up the mess from the restoring, and fix the drive way to the rooms in the back. Very nice stay, apologetic staff who came asap to check when we found a problem, and assitting in anyway. Yes, I would stay there again in the same room! The outside is a little shady looking, if you know what I mean. I know now, that the place is under new management and they are trying to redo the rooms. Just need to get rid of the trash that you take out of the rooms so, it doesn't look so bad when you're walking to check out your room. Fix the driveway in the back to get to the rooms. New TV's might also be added in, as well. P.S. Make sure that you give guests batteries to use for the remote control too. : )