Hostal Estrella de Agua
Photos of Hostal Estrella de Agua
Overview
Amenities at Hostal Estrella de Agua
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
Things to do
- Gift shop
- Hiking
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Cycling
- Horse riding
- Pool table
General
- Window
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Tile/marble floor
- City view
- Pool view
- Storage available
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Heating
- Body soap
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shared bathroom
- Shower
- Toilet
- Open-air bath
- Toilet paper
- Public bath
- Private bathroom
Services and conveniences
- Concierge service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Outdoor
- Terrace/Patio
- Grill
- Outdoor dining area
- Outdoor furniture
- Garden
Bedroom
- Reading light
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Pants press
Pool and spa
- Massage
- Hot tub
Workspace
- Fax/photocopying
- Desk
Dining
- Shared kitchen
- Bar/Lounge
Health and safety
- Safe
Family friendly
- Indoor play area
Reviews of Hostal Estrella de Agua
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities such as a shared kitchen, a hot tub, and a mountain bike tour, providing guests with options for relaxation and entertainment during their stay.
How is the cleanliness of the hotel?
Guests have praised the hotel for being really clean, with a nice garden to hang out in and a bar. However, some guests have mentioned issues with the cleanliness of the rooms and the presence of mold and old, unclean bedsheets and towels.
What can guests expect in terms of customer service?
The hotel's staff is known for being super friendly and helpful, offering a nice mountain bike tour and providing helpful and friendly service. However, some guests have expressed dissatisfaction with the response from the staff regarding room issues and the lack of privacy in the dorm rooms.
Are the beds comfortable?
While some guests have found the beds to be comfortable, others have mentioned that the bed was not comfortable and the rooms were very noisy, affecting their overall experience.
Is parking available at the hotel?
The hotel offers parking, providing convenience for guests who arrive by car and wish to explore nearby attractions such as the Cocora Valley, located 3.1 miles away.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests were disappointed with the room they received, so it's advisable to double-check the room type upon arrival to ensure it matches the reservation.
Noise Levels
Several guests mentioned noise as an issue, particularly from nearby festivities and thin walls. Light sleepers may want to bring earplugs or request a room away from potential sources of noise.
Jacuzzi Usage Cost
Guests were surprised by the additional cost for using the jacuzzi. If this amenity is important to you, it's recommended to clarify the usage cost beforehand.
Nearby Attractions
The hotel is conveniently located near the Cocora Valley, making it a great base for exploring this natural attraction. Consider planning a visit during your stay.
Room Hygiene
Some guests reported cleanliness issues, including moldy smells and dirty linens. It's advisable to inspect the room upon arrival and promptly address any concerns with the staff.
Noise Disturbance
Guests noted that noise levels reduced after 10 pm, so if you prefer a quieter environment, consider this timing when planning your activities.
Verify Amenities Inclusions
Some guests were disappointed by the additional charges for activities such as pool and pool table usage. It's recommended to clarify the inclusions and any associated costs before booking.
Pet-Friendly Environment
The hotel is pet-friendly, with guests mentioning the presence of cats, dogs, and a talking parrot. Pet lovers may find this aspect appealing.
Mountain Bike Tour
The hotel offers a mountain bike tour, which was positively mentioned by a guest. Consider taking advantage of this activity if you enjoy outdoor adventures.
Garden Breakfast Experience
Guests appreciated the breakfast served in the garden, highlighting it as a positive aspect of their stay.
Location
What's nearby
- Cocora valley3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hostal Estrella de Agua
Low season | January |
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High season | January |
Average price (weeknight) | $31 |
When to book a room at Hostal Estrella de Agua
KAYAK's top tips for your stay at Hostal Estrella de Agua
FAQs when booking at Hostal Estrella de Agua
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Value for money | 7.3 |
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Distance to city center | 0.1 mi |
Nearest Airport | Pereira Matecana |
Distance to airport | 16.7 mi |