Pros (+) This hotel exceeded our expectations. They are going through renovations right now, and it was looking really nice. The staff is really helpful and the grounds are beautiful. Would definitely stay again.
2 stars
Hotel El Jardin
Overview
Hotel El Jardin is located in Salento. Free WiFi access is available. At Hotel El Jardin you will find a 24-hour front desk, a garden and a terrace. Other facilities offered at the property include a tour desk, luggage storage and laundry facilities. Santaguida Airport is 45 km away.
Amenities at Hotel El Jardin
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Allergy-free room
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
General
- Window
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Landmark view
- Mountain view
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
Dining
- Food can be delivered to guest accommodation
Things to do
- Bicycle rental
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Spa
- Massage
Reviews of Hotel El Jardin
8.4
Very good
1811 verified ratings
Wonderful
948
Very good
427
Good
230
Okay
82
Fair
55
Mediocre
28
Poor
41
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly service at the hotel, along with its convenient location. However, many reviews pointed out issues with noise levels, particularly from nearby streets and construction, as well as dissatisfaction with the breakfast offerings. Overall, while the hotel has its strengths, there are areas that need significant improvement to enhance the guest experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Colorful architecture, wonderful views, convenient location.
Cons (-) Running out of hot water.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of Hotel El Jardin?
The hotel offers an amazing location, beautiful views, and a superb breakfast, along with very nice staff and a perfect breakfast.
What are the common concerns about the hotel?
Some guests have mentioned issues with hot water in certain rooms and a lack of clothes hangers, while others have experienced occasional noise disturbances and basic breakfast offerings.
What practical information should I know about the hotel's location?
The hotel is conveniently located close to the main square of the town and offers easy access to tourist shops, banks, restaurants, bars, and the Jeep stand for trips to Corcora Valley or a coffee plantation.
What can I expect from the hotel's cleanliness and customer service?
Guests have praised the hotel for being clean, with friendly and helpful staff. However, some have mentioned occasional issues with noise and water temperature inconsistency in the showers.
When is the best time to visit Hotel El Jardin?
The hotel is ideal for those seeking a central location, beautiful views, and a comfortable stay. However, guests have noted that it can feel damp in the rooms at times due to the humid climate in the Salento jungle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the garden, inner courtyard, or mountain view for a more enjoyable stay.
Consider Noise Levels
Some guests mentioned noise disturbances, such as roosters, dog barks, and street noise. Bringing earplugs or requesting a room away from the street could help mitigate this issue.
Check Hot Water Availability
Several guests reported issues with hot water in certain rooms. It may be beneficial to confirm hot water availability in the chosen room before booking.
Mind the Room Size
Some guests found the rooms to be small, particularly the bathrooms. Consider this when selecting a room, and if space is a concern, inquire about room size options.
Wi-Fi Access
While the hotel offers free Wi-Fi, some guests noted that the connection was stronger in certain areas, such as the reception. Guests reliant on a strong Wi-Fi connection may want to consider this when choosing a room.
Consider Room Location
Guests recommended rooms with a view of the valley for a more pleasant experience. Additionally, rooms facing the inside of the hotel were noted to be bright, so guests sensitive to light may want to request a room with blackout curtains.
Address Breakfast Expectations
While many guests praised the breakfast, some found it basic or not as expected. Setting realistic expectations for the breakfast could help avoid disappointment.
Inquire About Payment Methods
Some guests experienced issues with credit card payments. It may be helpful to confirm payment methods and functionality before arrival.
Address Noise Isolation
Several guests mentioned noise from outside or within the hotel. Requesting a room with better noise isolation or bringing earplugs could enhance the quality of sleep.
Consider Bathroom Amenities
Some guests reported issues with bathroom amenities, such as inconsistent water temperature and lack of shower head. Inquiring about these amenities before booking could help ensure a comfortable stay.
Location
Calle 7a, No. 5-22, Salento 631020
What's nearby
- Cocora valley3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 23203
Essential information about Hotel El Jardin
Low season | April |
|---|---|
High season | March |
Average price (weeknight) | $63 |
Average price (weekend night) | $47 |
When to book a room at Hotel El Jardin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel El Jardin
FAQs when booking at Hotel El Jardin
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Pereira Matecana |
Distance to airport | 16.7 mi |
Everything you need to know for your stay in Salento
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