Hotel Shambala

The hotel is in a top location, with everything in a short walking distance. It is conveniently close to the main plaza, coffee shops, and restaurants.

The staff is great and extremely kind and helpful. The Spanish-speaking staff is super helpful with everything, and guests even received a small departing gift.

The rooms are good, and the bathroom facilities work well. The room was big with plenty of beds, and the shower was amazing.

Some guests mentioned that the rooms had no soundproofing, and it was difficult to rest due to noise from other rooms. Additionally, some guests found the beds hard, and a few mentioned that the hotel was not very clean.

The hotel is easily located for everything in Salento, and it is in a top location with everything in a short walking distance. It is an excellent choice for those who want to explore the nearby Cocora Valley, which is just 3 miles away.

Several guests mentioned that the rooms had poor soundproofing, leading to disturbances from neighboring rooms. Consider requesting a room with better sound insulation to ensure a peaceful stay.

Due to the reported soundproofing issues, packing a pair of earplugs might be helpful for light sleepers or those sensitive to noise.

The hotel is conveniently located just 3 miles from Cocora Valley, offering a great opportunity for guests to explore the stunning natural beauty of the area.

Some guests noted that their rooms lacked windows to the outside. If natural light and outside views are important to you, consider requesting a room with a window during the booking process.

While some guests praised the spacious rooms and amazing showers, others mentioned small bathrooms and the absence of certain amenities. It's advisable to check the room amenities and inquire about any specific requirements before booking.

Guests appreciated the hotel's rooftop terrace, which offers a nice view. Consider spending some relaxing time there to take in the surroundings and unwind.

A guest reported that people were talking loudly in the morning before 6:00 am, causing a disturbance. If you are sensitive to noise, it may be helpful to prepare for potential early morning disturbances.

The hotel offers a sauna, providing an opportunity for guests to relax and unwind after a day of exploring the nearby attractions.

Multiple guests praised the staff for their warmth, helpfulness, and even receiving small departing gifts. Engaging with the Spanish-speaking staff can enhance the overall experience and provide valuable local insights.

While some guests found the breakfast to be good, others described it as dull. It's advisable to manage your breakfast expectations or explore nearby dining options for a diverse culinary experience.