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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is in a top location, with everything in a short walking distance. It is conveniently close to the main plaza, coffee shops, and restaurants.
How are the hotel staff and customer service?
The staff is great and extremely kind and helpful. The Spanish-speaking staff is super helpful with everything, and guests even received a small departing gift.
What are the room amenities like?
The rooms are good, and the bathroom facilities work well. The room was big with plenty of beds, and the shower was amazing.
What are the common concerns about the hotel?
Some guests mentioned that the rooms had no soundproofing, and it was difficult to rest due to noise from other rooms. Additionally, some guests found the beds hard, and a few mentioned that the hotel was not very clean.
What is the best time to visit the hotel?
The hotel is easily located for everything in Salento, and it is in a top location with everything in a short walking distance. It is an excellent choice for those who want to explore the nearby Cocora Valley, which is just 3 miles away.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Soundproofing
Several guests mentioned that the rooms had poor soundproofing, leading to disturbances from neighboring rooms. Consider requesting a room with better sound insulation to ensure a peaceful stay.
Consider Bringing Earplugs
Due to the reported soundproofing issues, packing a pair of earplugs might be helpful for light sleepers or those sensitive to noise.
Explore Nearby Cocora Valley
The hotel is conveniently located just 3 miles from Cocora Valley, offering a great opportunity for guests to explore the stunning natural beauty of the area.
Request a Room with a Window
Some guests noted that their rooms lacked windows to the outside. If natural light and outside views are important to you, consider requesting a room with a window during the booking process.
Check Room Amenities
While some guests praised the spacious rooms and amazing showers, others mentioned small bathrooms and the absence of certain amenities. It's advisable to check the room amenities and inquire about any specific requirements before booking.
Enjoy the Rooftop Terrace
Guests appreciated the hotel's rooftop terrace, which offers a nice view. Consider spending some relaxing time there to take in the surroundings and unwind.
Be Mindful of Early Morning Noise
A guest reported that people were talking loudly in the morning before 6:00 am, causing a disturbance. If you are sensitive to noise, it may be helpful to prepare for potential early morning disturbances.
Take Advantage of the Sauna
The hotel offers a sauna, providing an opportunity for guests to relax and unwind after a day of exploring the nearby attractions.
Engage with the Helpful Staff
Multiple guests praised the staff for their warmth, helpfulness, and even receiving small departing gifts. Engaging with the Spanish-speaking staff can enhance the overall experience and provide valuable local insights.
Manage Breakfast Expectations
While some guests found the breakfast to be good, others described it as dull. It's advisable to manage your breakfast expectations or explore nearby dining options for a diverse culinary experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hotel Shambala is located at 4-22 Calle 5, 0.1 miles from the center of Salento. Cocora valley is the closest landmark to Hotel Shambala.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Shambala.
Hotel Shambala is 16.8 miles from Pereira Matecana. Hotel Shambala is 18.6 miles from Armenia El Eden.
KAYAK scours the web for all room deals available at Hotel Shambala in Salento and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Shambala and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Shambala.
Distance to city center | 0.1 mi |
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Nearest Airport | Pereira Matecana |
Distance to airport | 16.7 mi |