The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests reported issues with the maintenance of the rooms, including problems with the bathroom and water quality. It may be advisable to inquire about the maintenance status of the rooms before booking.
If the pool is an important feature for your stay, it's recommended to confirm its availability, especially if maintenance or renovations are ongoing, to avoid disappointment upon arrival.
Despite the amenities listing, some guests mentioned that the Wi-Fi was not functional during their stay. If reliable internet access is crucial, it's advisable to have a backup plan or inquire about the current status of the Wi-Fi.
The hotel is conveniently located near various attractions such as Cueva de Morgan, Playa de San Luis, and Big Pond Lagoon, offering opportunities for exploration and leisure activities.
If seeking a calm environment, the hotel's location on the west side of the island was appreciated by some guests, providing a peaceful setting away from the bustling areas.
As there is no heating system for the bathroom, guests visiting during cooler months may want to consider this aspect and prepare accordingly.
Guests praised the excellent service provided by the owner, who was described as kind and thoughtful, going the extra mile to make special occasions memorable.
The presence of helpful staff, such as Noemi, was highlighted by guests, indicating that their assistance can enhance the overall guest experience.
Some amenities listed, such as the spa and outdoor pool, may not always be available due to maintenance or other reasons. It's advisable to confirm their availability before arrival.
The hotel offers dining amenities such as a restaurant, minibar, and complimentary breakfast, providing convenient options for dining during the stay.