Services and conveniences
Basics
Accessibility and suitability
Dining
Pool and spa
Bathroom
Media and entertainment
Outdoor
Laundry
Bedroom
Workspace
General
Family friendly
Parking and transportation
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have consistently praised the great staff, cleanliness, and very comfortable beds. Additionally, the hotel offers conference rooms, an ATM on-site, wedding services, and an indoor and outdoor pool.
Are there any concerns about the room amenities?
Some guests have mentioned the absence of a microwave in the room and issues with the cooler not keeping water cold. However, the hotel provides a refrigerator, coffee machine, and a restaurant on-site.
What are the common complaints about the hotel?
Guests have expressed concerns about the cleanliness of the hotel, outdated room styles, and noise from the AC units. Additionally, some guests have mentioned the limited menu options and long wait times for service.
What are the highlights of the hotel's location and nearby attractions?
The hotel is conveniently located near Six Flags Fiesta Texas, the San Antonio Zoo, and the San Antonio River Walk. The high season to visit is in April, and the low season is in December.
What can guests expect from the hotel's customer service?
The staff has been consistently praised for their friendliness and helpfulness. Some guests have also received special gestures, such as a birthday dessert and a hand-written card, making their stay memorable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in December
Guests noted that December is the low season, which could mean fewer crowds and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Six Flags Fiesta Texas, the Japanese Tea Garden, and the San Antonio Zoo, providing plenty of entertainment options.
Request a Microwave
Some guests mentioned that there were no microwaves in the rooms, so if you require one, it's advisable to request it in advance.
Take Advantage of the Sauna and Pools
Guests enjoyed the heated outdoor pools and the sauna, making it a worthwhile experience during your stay.
Check for Room Modernization
Some guests felt that certain rooms were outdated and in need of remodeling. It might be beneficial to inquire about the modernization status of the room before booking.
Inquire About Security Measures
A few guests expressed concerns about the security of the parking lot. It could be helpful to inquire about the security measures in place for peace of mind.
Consider Room Location
Some guests mentioned that rooms facing east received a lot of morning light. If you prefer a darker room in the morning, it's advisable to request a room not facing east.
Pet-Friendly Accommodation
The hotel allows pets, so if you're traveling with a furry friend, it's good to know that they are welcome, although charges may apply.
Check for Healthy Menu Options
Some guests found the menu options limited, with few healthy choices available. If this is important to you, it might be worth checking the menu in advance.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | October |
Average price (weeknight) | $121 |
Average price (weekend night) | $126 |
Value for money | 7.9 |
|---|---|
Distance to city center | 8.8 mi |
Nearest Airport | San Antonio |
Distance to airport | 5.7 mi |