Pros: The staff was very helpful. I missed my reservation and they got me in a car immediately anyway. When I returned it, I forgot to fill my gas, but they let me out to refill it nearby, no problem. Also, when I finally did return it, they ran through the rain and handled all of the paperwork for me, quickly. I was very pleased!
Cons: The location is not exactly close by the terminal, but the free shuttle gets you back and forth fairly quickly.