Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Santuario Las Escaleras
3 stars

Santuario Las Escaleras

Isauro Rossete 4, Barrio La Merced, 29240 San Cristóbal de las Casas, Chiapas, Mexico
San Cristóbal de las Casas, Mexico
See location+52 984 802 8938
8.9
Very good
based on 187 reviews
187 reviews
Provider
Provider for Santuario Las Escaleras
Provider for Santuario Las Escaleras
Provider for Santuario Las Escaleras

Photos of Santuario Las Escaleras

Overview

Rating
Hotel with free breakfast, a short walk to San Cristóbal de las Casas Cathedral A restaurant, spa services, and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance. Santuario Las Escaleras offers 12 accommodations with minibars and bathrobes. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Rating
8.9
Very good
Based on 187 verified guest reviews

Latest deals for Santuario Las Escaleras

Tue 4/8
Wed 4/9

Amenities at Santuario Las Escaleras

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Spa
  • Laundry service

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Wake-up service
  • Concierge service
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Bathroom

  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Food can be delivered to guest accommodation

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor dining area
  • Garden

General

  • Family rooms
  • Telephone
  • City view
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Spa

  • Massage
  • Spa

Accessibility and suitability

  • Non-smoking rooms available

Things to do

  • Gift shop

Reviews of Santuario Las Escaleras

8.9
Very good
187 verified ratings
Wonderful
110
Very good
34
Good
19
Okay
9
Fair
9
Mediocre
3
Poor
3

Summary of reviews

Guests say
Guests have praised the hotel for its excellent location, with many highlighting beautiful views and walkable access to nearby attractions. The service provided by the staff received commendations for being friendly and helpful. Cleanliness was another positive aspect that visitors appreciated, along with comfortable beds. However, some guests expressed disappointment regarding the limited amenities, especially at breakfast and the overall value for price considering competitors in the area. A notable concern involved issues of safety and security related to taxi services, which left a negative impression on at least one guest.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Bed Comfort9 out of 10
Cleanliness8.5 out of 10
Amenities3 out of 10
Value for Price2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

Location

Isauro Rossete 4, Barrio La Merced, 29240 San Cristóbal de las Casas, Chiapas

What's nearby

  • Mirador de la Escuela SolMaya166 yd
  • Church of San Cristobal180 yd
  • Museo del Ambar246 yd
  • Arches of Carmen312 yd
  • Plaza de La Paz319 yd
  • Mesoamerican Museum of Jade375 yd
  • Handicrafts Market0.3 mi
  • Foro Cultural Independiente Kinoki0.4 mi
  • Ex-Convent of Santo Domingo0.5 mi
  • Galeria Studio Cerrillo0.6 mi
  • Na Bolom Cultural Museum0.8 mi
  • Museo de la Medicina Maya1.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Santuario Las Escaleras

Low season

November

High season

February

Average price (weekend night)

$82
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 4% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Santuario Las Escaleras

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Santuario Las Escaleras

  • If you’re after a cheap room at Santuario Las Escaleras, then you should consider staying during the low season. The cheapest deals can generally be found in November and February.
  • How long should you stay at Santuario Las Escaleras? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Santuario Las Escaleras

  • Where is Santuario Las Escaleras located?

    Santuario Las Escaleras is located at Isauro Rossete 4, Barrio La Merced, 0.3 miles from the center of San Cristóbal de las Casas. Mirador de la Escuela SolMaya is the closest landmark to Santuario Las Escaleras.

  • When is check-in time and check-out time at Santuario Las Escaleras?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Santuario Las Escaleras.

  • Does Santuario Las Escaleras offer free Wi-Fi?

    Yes, Santuario Las Escaleras offers free Wi-Fi.

  • How far is Santuario Las Escaleras from the airport?

    Santuario Las Escaleras is 28 miles from Tuxtla Gutiérrez Ángel Albino Corzo. Santuario Las Escaleras is 69.8 miles from Palenque.

  • How does KAYAK find such great Santuario Las Escaleras hotel deals?

    KAYAK scours the web for all room deals available at Santuario Las Escaleras in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Santuario Las Escaleras and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Santuario Las Escaleras.

See more FAQs

Nearby hotels and places to stay

2-star hotel
48% cheaperHotel Yú0.05 miWi-Fi, Free toiletries$31+
3-star hotel
42% cheaperHotel Casa Índigo8.7 Excellent (752 reviews)0.05 miRestaurant, Free Wi-Fi, Coffee machine$35+
4-star hotel
13% cheaperHotel Mansion del Valle9 Excellent (1,388 reviews)0.1 miFitness center, Restaurant, Bar/Lounge$52+
1-star hotel
43% cheaperGanesha 5 De Mayo8.9 Excellent (305 reviews)0.11 miSpa and wellness center, Restaurant, Room service$35+
3-star hotel
70% cheaperNuestras Raíces Hotel - Museo - Restaurante9.4 Excellent (35 reviews)0.11 miRestaurant, Bar/Lounge, Room service$18+
4-star hotel
65% cheaper
Hotel Real del Carmen - Ideal para familias y parejas
8.5 Excellent (49 reviews)0.21 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$21+
3-star hotel
58% cheaperHotel San Luis9 Excellent (537 reviews)0.15 miRestaurant, Room service, Free Wi-Fi$25+
2-star hotel
48% cheaperHotel Yú0.05 miWi-Fi, Free toiletries$31+
3-star hotel
Hotel Casa de Familia de San Cristobal
9.5 Excellent (384 reviews)0.2 miRestaurant, Free Wi-Fi, Tea/coffee maker$69+
3-star hotel
70% cheaperNuestras Raíces Hotel - Museo - Restaurante9.4 Excellent (35 reviews)0.11 miRestaurant, Bar/Lounge, Room service$18+
3-star hotel
Plaza Gallery Hotel Boutique9.4 Excellent (239 reviews)0.15 miSpa and wellness center, Restaurant, Bar/Lounge$155+
3-star hotel
33% cheaperHotel San Marcos9 Excellent (303 reviews)0.14 miRestaurant, Free Wi-Fi, Business center$40+

Good to know

Value for money

8.8

Distance to city center

0.3 mi

Nearest Airport

Tuxtla Gutiérrez Ángel Albino Corzo

Distance to airport

27.8 mi