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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
The hotel offers amazing views, extremely friendly and helpful staff, and a great location close to many restaurants and the town center.
What are the common complaints about the hotel?
Guests have mentioned issues with room layout, cold rooms without proper heating, limited hot water in showers, and loud noise from the restaurant at times. Some guests also reported difficulties with staff communication and extra charges for items like milk in coffee.
What practical amenities does the hotel offer?
The hotel provides daily housekeeping, physical distancing measures, a restaurant with good breakfast options, and spacious rooms with lovely adjoining showers and bathrooms.
What can guests expect from the rooms?
The rooms are spacious with lovely adjoining showers and bathrooms, and each apartment has a terrace with the best view of the city and nice sunrises. However, guests have reported issues with cold temperatures at night and limited hot water in the showers.
When is the best time to visit the hotel?
The hotel's location is very central, with a lot of restaurants nearby, making it a great place to stay for those looking to explore the town center and enjoy beautiful views from the rooftop terrace.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the garden comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with specific rooms, such as being located at the bottom of the stairs or experiencing a bad smell and humidity. It may be beneficial to inquire about room location and conditions before finalizing a booking.
Be Mindful of Breakfast Limitations
Guests noted that the breakfast options were extremely limited, and additional charges were incurred for items like milk in coffee. Consider exploring alternative breakfast options nearby.
Check Room Amenities
While many guests appreciated the spacious rooms and lovely terraces, some reported issues with cold rooms, limited hot water, and a lack of comfortable waiting areas during early check-in. It may be helpful to confirm the availability of heating, hot water, and early check-in options.
Explore Nearby Attractions
The hotel's central location makes it a convenient base for exploring the town center and nearby attractions, such as Mirador de la Escuela SolMaya and the Church of San Cristobal. Take advantage of the proximity to these points of interest.
Be Cautious with Taxi Arrangements
Several guests reported issues with taxi payments and potential overcharging. Exercise caution when arranging transportation through the hotel and consider alternative options if necessary.
Inquire About Special Services
Some guests appreciated the staff's assistance in finding a doctor, while others mentioned the availability of a yoga mat for personal use. Consider inquiring about additional services or special requests during your stay.
Consider Alternative Dining Options
While the hotel offers a restaurant with food delivery to guest accommodations, some guests found the restaurant to be loud at times. Exploring nearby dining options could provide a quieter and diverse culinary experience.
Take Advantage of the Rooftop Terrace
Guests highlighted the incredible views for sunrise and sunset from the rooftop terrace. Make sure to enjoy this feature and consider having coffee brought up to the rooftop for a relaxing experience.
Be Prepared for Communication Challenges
Some guests reported difficulties in contacting the staff before their arrival. It may be beneficial to confirm reservations and any changes directly with the hotel to avoid miscommunication.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | March |
Average price (weeknight) | $75 |
Average price (weekend night) | $58 |
Santuario Las Escaleras is located at Isauro Rossete 4, Barrio La Merced, 0.3 miles from the center of San Cristóbal de las Casas. Mirador de la Escuela SolMaya is the closest landmark to Santuario Las Escaleras.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Santuario Las Escaleras.
Yes, Santuario Las Escaleras offers free Wi-Fi.
Santuario Las Escaleras is 28 miles from Tuxtla Gutiérrez Ángel Albino Corzo. Santuario Las Escaleras is 69.8 miles from Palenque.
KAYAK scours the web for all room deals available at Santuario Las Escaleras in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Santuario Las Escaleras and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Santuario Las Escaleras.
Value for money | 8.5 |
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Distance to city center | 0.3 mi |
Nearest Airport | Tuxtla Gutiérrez Ángel Albino Corzo |
Distance to airport | 27.8 mi |