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Accessibility and suitability
Parking and transportation
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located right in front of a park with a church and a museum, and it's under a mountain for those who enjoy walks or runs. It's also just a couple of blocks away from the central park, near the bar, restaurants, and shops, yet still in a quiet area.
What are the unique features of the hotel's amenities?
The hotel offers a charming rustic style, antique door locks and keys that reflect bygone times, and a lovely breakfast area. Additionally, the rooms have a garden view, inner courtyard view, and landmark view.
What practical information should guests know about parking?
While the hotel offers free parking, it's important to note that it's located around the corner from the hotel, and guests receive a ticket that will be paid by the hotel.
What can guests expect from the hotel's customer service?
The hotel provides helpful staff who can assist with booking tours and other local facilities, and the 24-hour front desk ensures guests' needs are attended to at any time.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the pillows being uncomfortable and the walls not being soundproof. Additionally, there have been comments about the bathroom not being as clean as expected.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with External Windows
Some guests mentioned that rooms without external windows felt dark and damp. Consider choosing a room with external windows to ensure better ventilation and natural light.
Check Room Amenities
Some guests found the pillows uncomfortable and noted little stains on them. Before settling in, inspect the pillows and request replacements if needed to ensure a comfortable stay.
Consider Noise Levels
Walls were described as not soundproof, leading to disturbances from neighboring rooms. Guests sensitive to noise may want to bring earplugs or request a quieter room location.
Be Mindful of Cold Temperatures
Several guests mentioned that the rooms can get cold, especially in January. Consider packing extra layers or inquiring about additional heating options during colder months.
Verify Hot Water Availability
Some guests reported issues with hot water in the shower. It may be helpful to confirm the functionality of hot water with the staff upon check-in to address any potential concerns.
Explore Nearby Attractions
The hotel is conveniently located near the Museo del Ambar, Mirador de la Escuela SolMaya, and other attractions. Take advantage of the hotel's central location to explore these nearby points of interest.
Consider Parking Options
While the hotel offers free parking, some guests noted that it is located on the street. If parking convenience is a priority, guests may want to explore alternative parking arrangements in advance.
Take Advantage of the Rustic Style
Guests appreciated the hotel's rustic style and antique charm. Embrace the unique ambiance of the hotel and its historic features during your stay.
Inquire About Tour Services
The hotel staff can assist in booking tours and providing local information. Guests interested in exploring the area may benefit from utilizing the hotel's tour desk and concierge services.
Enjoy the Provided Breakfast
Many guests praised the included breakfast, describing it as simple but satisfying. Take advantage of this offering to start your day off right.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | January |
Average price (weeknight) | $46 |
Hotel Casa Índigo is located at Matamoros #8 La Merced, 0.3 miles from the center of San Cristóbal de las Casas. Museo del Ambar is the closest landmark to Hotel Casa Índigo.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Casa Índigo.
Yes, Hotel Casa Índigo offers free Wi-Fi.
Yes, Hotel Casa Índigo offers free parking.
Hotel Casa Índigo is 27.9 miles from Tuxtla Gutiérrez Ángel Albino Corzo. Hotel Casa Índigo is 69.9 miles from Palenque.
KAYAK scours the web for all room deals available at Hotel Casa Índigo in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Índigo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Índigo.
Value for money | 8.2 |
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Distance to city center | 0.3 mi |
Nearest Airport | Tuxtla Gutiérrez Ángel Albino Corzo |
Distance to airport | 27.8 mi |