Pros (+) The room was clean
2 stars
Best Western Americana Inn
815 W San Ysidro Boulevard, San Diego, CA 92173-1827, United States
San Diego, CA
See location+1 619 428 5521Photos of Best Western Americana Inn
Overview
Set in San Ysidro, this art deco hotel offers guests a Jacuzzi, an outdoor heated pool and free Wi-Fi. It also features a rooftop terrace and a gym.
There are a variety of facilities on offer to guests of Best Western Americana Inn, including body treatments, facial treatments and a beauty centre. There is also a barbecue area available for guests to enjoy.
The hotel's rooms are cosy and offer a kitchenette that is equipped with a refrigerator and a microwave. All provide a spa bath, a mini bar and tea and coffee making facilities. The hotel also has several connecting rooms to accommodate families.
Best Western Americana Inn features a convenient café where guests can have a bite to eat before discovering the property's surrounds. A selection of cafés and restaurants are also found in close proximity to the property.
Best Western Americana Inn provides disabled parking and is a short drive from Balboa Park, San Diego Convention Center and San Diego Zoo. San Ysidro Port of Entry is also nearby.
Latest deals for Best Western Americana Inn
Amenities at Best Western Americana Inn
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- Hypoallergenic
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Window
- Seating area
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
- City view
- Pool view
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool towels
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Minibar
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Outdoor furniture
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Beauty salon
Family friendly
- Cribs available
Reviews of Best Western Americana Inn
8.6
Very good
971 verified ratings
Wonderful
499
Very good
173
Good
123
Okay
40
Fair
44
Mediocre
32
Poor
60
Summary of reviews
Guests say
Guests have expressed significant concerns about cleanliness and service, with multiple reports of unclean rooms, maintenance issues, and unhelpful staff. However, many appreciated the quality of the breakfast and the newly renovated rooms, highlighting the hotel's convenient location and comfortable accommodations.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
440 reviews
8 out of 10
76 reviews
8.8 out of 10
13 reviews
5.9 out of 10
5 reviews
All reviews
Cons (-) Tv didn't work. So they had to move us to a different room late at nite. Had to wake up my kids to go to different room
Cons (-) I booked 2 rooms one for me and my sis and the other for my mom her room was very clean my room was not so clean my sheets on the bed had not been changed or the pillowcase nor my bathroom there was urine all on the toilet dried up on the floor I was able to flag down housekeeping to come and clean and then to top it off the next day the toilet was clog and I was told to come and get the plugger t...
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Cons (-) Staff ignored our needs: no towels, no extra sheets etc.
Pros (+) The beds were literally harder than sleeping on the floor. The room smelled like burn smoke and later learned this was from the A/C unit. I had to fix thethe shower with my own screw driver because the temperature control fell off. The mini fridge had food and drinks from the last person who stayed there. The bedding was old and dingy yellow from age. Worst stay ever.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a great variety of food to choose from and is tasty, with options to keep your belly full in the morning.
Are the rooms clean and comfortable?
The rooms are very clean and accommodating, with modern design, high-quality toiletries, clean sheets, and a comfortable mattress, providing a cozy ambiance.
Is the hotel staff friendly and helpful?
The staff at the hotel are very understanding, friendly, and competent, providing quick service and accommodating guests' needs.
What are the nearby attractions and points of interest?
The hotel is close to the outdoor concert venue, the border, and various shopping outlets, making it convenient for exploring the area and enjoying local attractions.
Is the hotel suitable for families with children?
The hotel is suitable for families, offering cribs and spacious, clean rooms, ensuring a comfortable and safe stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Freeway
Some guests found the noise from the nearby freeway to be disruptive, so consider requesting a room away from the freeway for a quieter stay.
Consider Bringing Your Own Pillows
A few guests mentioned that they would have preferred standard or queen size pillows, so if you have specific pillow preferences, it might be a good idea to bring your own.
Check Room Location
Some guests were surprised to find that their rooms faced the street, making them feel unsafe. It's advisable to inquire about the room location during the booking process to ensure a comfortable stay.
Verify Breakfast Schedule
If you're a late sleeper, it's recommended to verify the breakfast schedule as some guests found it didn't align with their weekend schedule.
Be Mindful of Surroundings
While the hotel is close to the border and outdoor concert venues, some guests mentioned that the area might not be suitable for nighttime outings, especially for non-Spanish speakers. It's advisable to be cautious and aware of the surroundings, especially at night.
Bring Extra Towels
A guest suggested that the towels provided were thin and scratchy, so consider bringing your own towels for added comfort.
Request Room Cleaning Preferences
Some guests experienced issues with room cleanliness and maintenance. It might be helpful to communicate specific cleaning preferences with the staff to ensure a satisfactory experience.
Check for Room Odors
A few guests mentioned encountering room odors and dusty high-touch surfaces. It's advisable to check the room for any odors upon arrival and notify the staff if necessary.
Consider Bringing Toiletries
Some guests found the provided toiletries to be insufficient or of low quality. Bringing your own toiletries might enhance your stay.
Inquire About Laundry Facilities
If you plan on using the laundry facilities, it's recommended to inquire about any potential issues with the machines and the availability of coin conversion services.
Location
815 W San Ysidro Boulevard, San Diego, CA 92173-1827
What's nearby
- PETCO Park11.7 mi
- San Diego Convention Center11.8 mi
- Gaslamp Quarter12.1 mi
- San Diego Air and Space Museum12.8 mi
- San Diego Zoo13.1 mi
- Fort Rosecrans National Cemetery14 mi
- Shelter Island14.5 mi
- Marine Corps Recruit Depot14.9 mi
- San Diego State University15 mi
- Naval Training Center San Diego15.1 mi
- Old Town San Diego State Historic Park15.8 mi
- University of San Diego16.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:30 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Americana Inn
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $148 |
Average price (weekend night) | $166 |
When to book a room at Best Western Americana Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Americana Inn
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Value for money | 8.3 |
|---|---|
Distance to city center | 12.2 mi |
Nearest Airport | San Diego |
Distance to airport | 14.4 mi |
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