Seated at front bulkhead for a smidge extra leg room away from home and on flight back home. Away crew was very proactive about assuring our carryons had space close behind us (because no seat in front of us our personal items had to be in a small bin overhead). They actively required passengers place overhead luggage on its side so more items could fit in bins. Home crew made no such efforts. I had to struggle back rows to get overhead bags upon landing, no crew help then either, and some disgruntled passengers as I and others retrieved our bags. There was a system that worked pretty well. The home bound crew just didn't feel like working.
3 hour delay. Had to change plans and was still delayed.
The flight crew was extremely rude and especially not helpful when our flight was delayed.
Delays delays delays. Late taking off, late landing, wait for a gate, etc.
First time traveling on Southwest since bag fees were implemented. Usual good service. Just more expensive now.
Plane late from DC to Austin 30 minutes. Crew made up much of the time enroute to San Diego.
Our first flight was so delayed that we had 10 mins to board the next one. We requested if the flight attendant could allow us off there plane first and they denied our request even though I have seen this done before. Luck was on our side that we didn’t miss our next flight.
Everything was great except for the in-flight wifi that wasn't working.
It was great! The new boeing has much more space and charging ports!
Took a little longer than normal, but the process is clear and easy to understand.
I am truely disappointed in the delays. I have been flying Alaska Airlines for years and years and have always had the most amazing experiences. Not what has happened with being on time. Flying from SAN to PDX delayed. Then .PRX to SAN delayed,
Was very easy to board but when you get to the confirmation board it was too high for me to see even with my glasses so I just hoped that I was lead to the right gate and waited for boarding.
The crew at the airport and in flight were excellent, the seats were a bit cramped but I am tall so maybe someone shorter wouldn’t care. Not many food options unless you know to pre-order. I would definitely fly them again but would pay for emergency row and bring food. Flight was perfect, arrived a little early.
A refund because I never got on any you guys never canceled it in the first place
They removed the cover off my checked bag and threw it away.
Your seats do not recline more than 2”. That’s a shame on a 5+ hours flight especially overnight flight. Garbage airline
It was delayed seven hours and we did not take it
It was a terrible flight! We were delayed 2 hours just sitting on the plane on the way from San Diego to Raleigh. Coming back, we were delayed again in Raleigh for about 40 minutes, when we got to San Francisco, we got delayed again due to no gate available. We missed our flight to Fresno due to all the delays!!! We had to wait in a long line to get compensated to stay in a hotel and this was about mid-night! The staff that talked to us did not even apologize for the inconvenience that happened! We were already tired from traveling and we had to deal with all the delays! The company has no consideration of their customer's time. We completely wasted one whole day just dealing with this delay and had to get another sitter for our dog because we couldn't get home that night. This experience was very bad and I would not want to fly Alaska airlines again and would not recommend it to anybody!
The problem was going through San Diego, a trip that's become a new development.
Flight was canceled in good weather due to mechanical issue. Rebooked to flight to different airport in area that landed 7 hours after initially planned arrival. We had to jump through hoops to get taxi reimbursement given flight landed in different airport at 12:45 am.
Both of my flights to and from JFK experienced significant delays. Most notably, my first flight was delayed by six hours due to crew members being affected by delays on a previous flight. While I understand that disruptions can occur, Delta’s staffing and operational planning should include sufficient contingency measures to handle situations like this rather than placing the full burden of those delays on customers. Additionally, the $12 meal voucher offered as compensation was inadequate, particularly given the high cost of food and beverages at the airport. Considering the length of the delay and the substantial inconvenience caused, I believe more meaningful compensation would have been appropriate.
Crew was real good, flight was smooth and came in early.
Gate agent rushed to fill hot jetway with crowd so it took over 12 minutes to go from gate to plane. Just like a discount airline Pooly prepared cabin and third time that claim of rough air prevented any cabin service. Friends on a Southwest flight at similar time had service.
Not a "Delta" issue, but a JFK issue: We booked a connecting flight with 3 1/2 hours between to clearn immigration and customs. Our inbound flight (BCN to JFK) was on the taxiway 45 minutes which ate into our layover time. Immigtration was insanely quick with the CBP MPC app; however, clearing TSA (again, after we were ALREADY cleared in Spain on the inbound international flight) took over 95 minutes. This left us with 10 minutes before boarding the connecting flight (JFK to SAN) to walk to the far end of Terminal 4 and try to find food. We didn't find any food that could promise to serve us in under 10 minutes so we boarded the Delta flight after coming off a plance and an 8-hour flight knowing that we wouldn't be served any food on the next 5 1/2 hour flight. I feel like Delta needs to put pressure on the JFK TSA to open more screening stations (by our count, we saw only 5 scanners open and a line of - as we said - over 90 minutes. The insult is that we WERE ALREADY SCREENED through TSA, but as you come off one flight into the USA, you have to go through the whole process again. It seems like if you have a connecting flight, there should be a way to pass through immigration and customs without needing to return through TSA.
Rough day of travel all the way around. Wrong info given to us multiple times and mistakes in their booking making our trip 10 hours longer than planned. I’m bummed because I fly Delta all the time and love them. Mistakes happen. Just bummed that this was a rare trip our whole family was traveling together.
It was good until there was a 3 hour delay because there was not any pilots to fly the plane.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
Flight diverted in SD. Later take off in Seattle by 1.3hrs
Was a great smooth flight from Detroit to San Diego.
The boarding process was terrible especially with an indirect flight Chicago to Seattle to San Diego was terrible talking about we overbooked a flight idk if I’d take this airline ever again we got off our flight from Chicago to Seattle and we traveled for business and they told us our connecting flight was over booked and their was no seats asking people to take a delayed next flight and they don’t tell anyone coughing to wear masks seats 30A-B were terrible during the flight no one wants to sit next to people coughing all around I don’t want to be sick traveling for work or get sick anytime it’s very upsetting the staff doesn’t take this stuff serious to tell them to wear masks when they see people coughing and sneezing
The app logs you out right when you are boarding requiring all passwords and reservation number for the flight. Super annoying
The pre-order only approach for fresh food is really challenging
Delayed 2 hours while stuck on the aircraft. If the luggage was properly loaded the first time we probably wouldn’t have been delayed at all
UA594 was delayed multiple times. I ended up getting picked up so I can make it in time for work 6AM on Monday, 7/6/2026
Horrific. They missed my connecting flight to San Diego. I didn’t get there until Monday at 9am when I had a mandatory court settlement conference scheduled at 6am since we had parties on the east coast. This caused many issues. All because United apparently forgot to hold the doors open until my flight landed that only had a 10 minute delay. This was the last flight to Southern California. So I couldn’t even rent a car to finish the trip. United cannot be trusted when traveling on specific days and times since weather didn’t have anything to do with the delays.
Was a pain having to leave the plane and reboard but glad the plane was fixed
Connecting flights were poor,especially in Naples.our Lufthansa air bus was a joke.way too small for that long of a flight.no room at all.couldn’t even get out of the seats to move around or go to the bathrooms.we thought we were getting an actual air bus,double decker.i will never fly that long in a plane like that again.kind of misleading to call it an air bus.we actually had more room on our buses that we used.
For a 22 minute flight all you expect is for it to be safe and comfortable
Lost connnection had to stayON in Chicago Was a mess
Booked economy through United - air canada treated it as standby and was almost refused boarding.
Awful! We boarded and then sat on the plane for 50 mins before having to deplane due to a maintenance issue which should have been addressed before boarding. Then we had to change terminals as there was no other plane for us at the current terminal. Then we waited another 2 and a half hours to board again only to wait for 50 mins on the plane again for the snacks to be brought from the broken plane. And once we were on the flight we still only got the complimentary cookie and soda or water. No food vouchers provided even though we had waited over 3 hours for our flight.
Delayed for mechanical and no updates on what was happening and how long the delay might be.
We are too tired and frustrated to comment politely at this point
My flight was delayed for several hours. Sitting at gate 16 for several hours, I got a text from Kayak the gate changed to 9 before it was announced. Very bad communication at each gate from American Airlines employees. I received 10 notifications of delay from Kayak. My vacation started off horrible! I will write to American Airlines corporate office also.
The service and food needs to improve to catch up with other international flights
The flight crew was fantastic! Which the seats had a small TV.
also wi-fi never worked attendant said satellite coverage is spotty over water ..... but we were over land!
They attended to my needs as I couldn't walk and they provided a wheelchair for me.q
This time my flight was smooth and uneventful. They started boarding even earlier than it was scheduled. I was pleasantly surprised. Thank you!
Boarding was a mess - the agent basically called every group in rapid succession, so there was no organization at all. The economy seats are a joke, and main cabin extra seats were sold out when I purchased my flight. As such, I was locked in the same position for four hours. Being 6’6”, it was impossible to get my bag out from under the seat in front of me, and I couldn’t have used my laptop even if my bag were accessible due to the minuscule seat pitch. Also the wifi was broken. American is a joke - can’t wait until they merge with Spirit.
