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Friendly & humorous crew. Pleasant flight overall. Loved the in flight surprise.

Water should be available for free.

I will never fly Spirit airline again !!! There was nothing good about it they charge you for everything; Which ends up costing more than flying other airlines. Also both my flights were delayed 3+ hours.

Super clean plane, friendly staff, on-time departure and early arrival.

No wifi

2 1/2 hours late in leaving with no explanation. Crying child the entire 5 1/2 hour trip.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Seats had no leg room, really tight.

Cheap tickets and very friendly employees.

Flight was delayed approximately 2.5 hours.

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Crew on the way to San Diego was wonderful from the time I checked in at BWI to rhe very end when I landed in California.

Seats are NEVER comfortable. Food is crappy and over priced. Baggage fees are ridiculously high for check-ins and carry-on. Plane was incredibly dirty, food all over the floor and my seat was wet and I had to ask for paper towels before I sat down. Expect nothing less and nothing more when it comes to Spirit.

Nothing.

-The fees quickly added up to the same as other comparable flights. -We had booked two evening flights, both of which were rescheduled several times, then cancelled - pushing flights to the next day. -Please keep in mind that if they cancel your flight you are entitled to full refund of all amounts paid. -After refunding $900 in expenses, Spirit charged a $150 cancellation fee and some $40 strange fee. These amounts should not have been taken out for a refund when the airline is at fault and after some hassle, they refunded the full amount. -When you value your time, do not fly Spirit.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night.

Ok boarding, ok service, ok flight

We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight.

Roomy seat (exit row). I love love love having Amazon Prime internet access I was glad that the flight was BOS to San Diego with no stops.

Old plane. No outlets for a long flight. Very poor image quality on the seat screens. Temperature on plane was generally too cold and drafty.

Flight was smooth, loading the plane was pretty quick. Food options were good.

6 hour flight, drink service came out only once near the beginning of the flight. One more round of drink/snack service near the end of the flight would have been nice.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.