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Cheap fare.

The remodeled interior puts the seats closer together from front to back and don't recline. That also limits the size of the tray table, which is tiny. Even as a tiny, short person, it was uncomfortable. For anyone of normal stature it would be torture. Paying for a "better" seat appears to provide very little if any added benefit, just keeps your party together. There is no entertainment, movies, music, or wifi so bring your battery pack charger. There is only expensive junk food to eat. My only option on my coast to coast flight was a red eye. So you arrived just wiped out. So if you do this to save money, in my overall assessment, it's just not worth it. I'll never do it again.

Check in was done quickly

Tsa was super quick I boarded the plane very fast as was in the air in no time at all

Creating my own itinerary through a 3rd-party (Kayak) online reservation agent, I was unaware of the $52 add-on baggage fee. And when I tried to use the electronic kiosk to check in, it was not functioning properly. Although it not just Spirit Airlines, but I feel as though these additional fees aren't spelled out to the consumer well enough and therefore are somewhat disingenuous in their relationships with their customers.

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

major departure delay

Although I did not get a notification of my canceled flight, the flight did an excellent job in getting me on the next soonest flight. That was excellent. It does have great standby service. Thank you.

The flight into San Diego was canceled however no email was sent to notify me that it has been canceled. The airline seemed to like some degree of curtsey to notify the passengers. It was like "surpirse! your flight is cancled!" On the way back to SFO, it was weather conditions related which I completely understand.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nothing

My flights from San Jose to San Diego was cancelled twice.

The game btwn Car/Oak was AWESOME! Quick flight there & back...Hotel stay at the Sheraton was nice.

It rained sat, but sunny on game day!

I liked who I sat next to.

We had to pay for our carry on, our phones wouldn't scan for the ticket, lines were long, I had to run all the way back to print our tickets out, women working outside of the gate were so rude, no tv, thin and uncomfortable seats, just overall disappointing.

The flight itself was OK considering the price.

My luggage (and those of a few other passengers) did not arrive with me and I spent one hour for bagage claim. There was no clear reason for that: it was a direct flight and the luggage was registered two hour before the departure. However the luggage was finally delivered to my hotel the next morning.

The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us.

The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us.

The crew was awesome. For a short flight they were able to get my drink and multiple refills while providing a service in coach.

The major issue I have is with the horrible snack basket. On shorter flights when meal service isn't practical, AA uses a snack basket. However the basket is low quality food and is the same thing whether morning or evening flight. Who wants potato chips and popcorn on a 6:00 am flt.

Nothing

2 hour delay, so had to jump on SW flight to make my meeting.

The best part was the low fare I found through kayak for a one-way trip from Vegas to San Diego.

I didn't like the people sitting behind me and the older gentleman flight attendant had a sense of humor that was a bit off-putting for me personally. Maybe others enjoyed it, but not my cup of tea! The flight was initially delayed upon arrival by at least 30 - 40 minutes. No assistance to be found at the gate. Then an additional 20 or so minutes delay after all had been seated for two passengers, one of whom could barely walk straight. These two kept the entire plane waiting only to get off before take off. REALLY?? What a cluster. Will not be flying Spirit again.

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Crew and overall comfort are wonderful.

Technology simply did not work on either leg. Either the server would go down, or the touch screen did not respond. My sense is that these probably need to be replaced frequently due to overuse.

Late

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey