Daily cleaning, installation of cabin HEPA filters on flights to San Diego
Alaska Airlines, Southwest and American Airlines have waived their change and cancellation fees on flights to San Diego. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights to San Diego.
The cheapest airline ticket to San Diego from the United States in the last 72 hours was $31 one-way, and $110 round-trip on the route from Seattle to San Diego. The most popular route is from New York to San Diego and the cheapest ticket found on this route in the last 72 hours was $142 round-trip.
In general from United States, Alaska Airlines, JetBlue and Emirates fly the most to San Diego.
San Diego Airport is 3 miles from the center of San Diego. View on Map.
San Diego is served by San Diego Airport, also commonly referred to as Lindbergh Field, San Diego, San Diego Intl. The airport code is SAN.
Catching a bus is the best way to get to the city center from San Diego International Airport. The Metropolitan Transit System bus goes to and from downtown San Diego and the airport, stopping at both Terminal 1 and 2, and takes about 15 minutes. Alternatively, travelers can rent a car or use either a taxicab or the shuttle services provided.
In addition to the usual services such as shops and restaurants, San Diego International Airport features the largest airport USO center in the world, where members of the military and their family can relax while waiting for their flight. Moreover, the airport has artwork on display at both terminals and a meditation room.
Mothers with babies can use one of the three lactation rooms available, which include essentials such as electrical outlets and washing stations, as well as comfortable seating and soft lighting. Older children and teens might enjoy the behind-the-scenes tours organized by the airport which include up-close looks at the runway, and the infield area fenced off as a nesting site for the California Least Tern, an endangered species of birds.
If your flight to San Diego lands at the Montgomery-Gibbs Executive Airport, you’ll find you’re located only 11.7 miles west of Mission Trails Regional Park The area is perfect for lovers of outdoor activities such as hiking, riding, and rock climbing.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to San Diego.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Diego is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Diego with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Diego up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was good, cookies are tasty and WiFi is nice."
Cons: "My last flight left before the departure time and I had to reschedule last second and wound up about 3 hours late to my destination."
Pros: "Comfortable flight"
Cons: "Delayed 1 1/2 hours, mechanical issues"
Pros: "Entertainment was good."
Cons: "No notice on delays. No good snacks."
Cons: "Horrible the worst first class ever seats were outdated and uncomfortable the amenities (snacks) where just bad they had better snacks in coach . The customer service is even bad as well worst mistake of my life"
Pros: "Avoid Alaska."
Cons: "Alaska Airlines flight was late and made me miss my next Alaska Airlines stopover flight. They could have gotten me off the plane sooner so I could make the next flight, offered me compensation, or held the flight that was still sitting in the terminal. Instead I got a flight to another city two hours away and had to rent a car to make it to my destination."
Cons: "For the first 1.5 hours of the flight one of the flight attendants was talking bad nonstop about previous customers. Then when we landed there was a passive attitude in her tone when she told everyone to exit the plane quickly because they had a flight leaving right after and needed to clean the aircraft in a timely manner. Overall a poor experience traveling to San Diego Alaska flight 1164 September 12 6:00am departure."
Pros: "Window seat"
Cons: "Cramped. Chaotic late boarding. No food. No entertainment. High price."
Pros: "I enjoyed the crew, the comfort, and entertainment. I didn’t try the food tho."
Pros: "Overall experience was good"
Cons: "Overall service"
Cons: "Set up at gate was horrible. Crew wasn’t paying attention and making the boarding as smooth as it could be."
Pros: "We got through the airport quick, they took my luggage when I had less than an hour to board, friendly crew."
Cons: "No complaints."
Pros: "Flight was great everything went quick and easy missed my first flight they got me all set up and on the next flight no charge"
Pros: "Had no problems and web site no issues."
Cons: "Flight was late but was airlines fault, no issues with web site"
Cons: "Everything. Plane had blown circuit. Told us AFTER we boarded. Had to switch planes. My “premium” seat was super small, made even smaller by the selfish fat boomer strring next to me taking up half my seat. Over all, one of the worst flights I’ve been on in a long time."
Cons: "Wasn't offered any water or snack, only stuff for purchase."
Pros: "on time, quick boarding, nice easy take off, and a smooth landing"
Cons: "The snack was a bit dry. I had the Biscott The baggage fee"
Pros: "Very professional atmosphere"
Pros: "Ballerina was the women at the gate in Seattle. I liked her, but everything was great all around!"
Pros: "We are very happy with Alaska Airlines! Everything was as promised...no delays, quick baggage claim, friendly people, reasonable rates and direct flights from east to west (EWR / SAN). Thank you Alaskan!"
Cons: "...elbow room."
Pros: "the crew was awesome"
Cons: "Though we had first class tickets and flying out of USA to Mexico we were denied the first class lounge!! We used our mileage companion fare and that is why we were denied We felt we were penalized for being members of your mileage program"
Pros: "Plane was on time"
Pros: "Alaska airlines employees go out of there way to be friendly and engaging with customers."
Pros: "Their wifi entertainment option was the smoothest implementation I have seen."
Pros: "The crew was great. I was very impressed with the level of service. I have flown other airlines but would pay more if Alaska Airlines has flights to any future destinations.."
Pros: "Read above. It was good. I was grateful to be on the flight because I missed my flight the day before."
Pros: "The crew was friendly, I don't have a ticketing app but Alaska air send me a mobile ticket anyway."
Cons: "I'm a big guy so the seats were too small"
Pros: "On time arrival"
Pros: "Crew very friendly, phone chargers, wifi, in flight entertainment."
Cons: "Ran out of food I requested (cheese plate) no Chardonnay"
Cons: "All was terrible"
Pros: "Great service"
Cons: "Assigned seats separated from my husband. I'm seated in the middle of a couple, while my husband is on the other side of the row. Not happy at all"
Pros: "The flight attendants were curtious."
Cons: "I'm not a fan of flying"
Pros: "Friendly staff."
Pros: "The beverage was good."
Cons: "Cold. Very cold"
Pros: "Overall great trip!"
Cons: "Everything was great"
Pros: "Cheese plate was great as always"
Cons: "Late and chaotic boarding. No clear lines and just a mob herding toward the counter to board."
Cons: "I was not able to use my TSA Pre Check. San Diego Facility is wayy to small and overcrowded. I was never welcomed aboard the plane"
Pros: "nicer plane clean and comfy. like the ability to watch movies"
Pros: "Good natured crew"
Cons: "I needed an aisle seat and booked one but they gave it away. The food was tasteless"
Pros: "Clean cabinets, good customer service on the flight to from San Diego California to Tacoma Washington."
Cons: "The flight from Seattle to San Diego was move to a different gate, terminal and I nearly missed my flight. I had to run to make it to the different terminal and I even was called over head once I got to the terminal. On the flight from Seattle to San Diego the flight crew was very rude, seemed irritated when asked questions and lacks good customer service. Not friendly, abrupt responses questions and made me feel that I was bothering them."
Pros: "I had a great experience with customer service. I wanted to change my flight to earlier in the day and really appreciated being able to do so easily with only a $25 fee. Thanks Alaska Air! I will definitely look to fly with y'all again!"
Cons: "Didn't like that I had to wake up at 2:50 AM to be able to switch my flight in order to move my flight up with only a $25 fee charge (versus $125). If I can check in 24 hours in advance, I should be able to change my flight for $25 24 hours in advance."
Pros: "Very smooth landing"
Pros: "Everything was excellent except for the food and entertainment. Wish my flights were all like these. Will fly Alaska again"
Pros: "Affordable first class upgrade, timely baggage at baggage claim, friendly staff"
Cons: "Flight was 30 minutes late"
Pros: "There was very little turbulence and the pilot got to San Diego about 15 minutes early, Alaska airlines is the best wouldn't fly any other way"
Cons: "They overbooked my flight although I purchased my ticket well in advance so I was the LAST to get a seat assigned. I needed to take this flight was unable to be flexible on a different time."
Pros: "Liked the attitude of staff and comfort of 50% capacity."
Cons: "There were costumers taking off mask and walking through plane."
Cons: "It was fabulous as always! Thank you. I love Delta!"
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Pros: "The crew on this flight was amazing, and boarding was right on time."
Cons: "It was pretty hot on the airplane. Could have regulated the temperature a bit better."
Pros: "The cabin was to warm"
Cons: "The cabin was to warm"
Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"
Cons: "The seats could have been more comfortable"
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"
Cons: "Food really bad on both segments."
Cons: "It was canceled"
Pros: "Good access to charging, good food"
Cons: "More space:)"
Cons: "No room to move, too hot, no sound when trying to watch movies."
Pros: "The crew was amazing."
Cons: "The only problem with the food was it was all canceled because of rough weather."
Cons: "I’m would be much better if I can sit by my husband."
Pros: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Pros: "It was a nice flight. No troubles"
Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."
Pros: "Awesome prompt and courteous service."
Pros: "WiFi on board."
Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."
Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Old cramped untidy and limited drink service"
Cons: "Multilpe delays"
Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
Cons: "Too many announcements"
Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Cons: "Too crowded."
Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"
Pros: "Fast and efficient boarding again! Most impressed!"
Pros: "everything was very nice"
Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"
Cons: "Late and missed my international connection"
Pros: "Nice views on the east side of the flight. Caught Mt. Rainier, Mt. Adams, Lake Tahoe, Yosemite Half Dome, Edwards AFB, downtown LA Free Gogo in-flight wifi allowed Google Maps to work well, though nothing else seemed to load. In-flight magazine was well-written."
Cons: "Flight ran a bit late due to departure congestion."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "Very friendly and helpful staff."
Pros: "Very attentative."
Cons: "Aircraft was smelling bad! Hygiene is the key"
Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"
Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."
Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"
Cons: "Strangely cold!"
Pros: "Yes made sure mask was in place"
Pros: "The seat next to me was empty"
Cons: "I downloaded the app and followed the directions to watch a movie but when I got on board I host the connection and not get back in . It would not allow me to download anything"
Cons: "Overbooked and crowded, on a Sunday."
Cons: "Everything was dandy!"
Cons: "You were out of earphones"
Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."
Pros: "I was on time"
Cons: "Compensation for your mistakes"
Cons: "Less boarding groups"
Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
Cons: "Incredibly cramped airplane"
Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."
Pros: "The meals on Japan Airlines (JAL) were delicious!"
Cons: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Cons: "They have very long and annoying credit card announcements"
Cons: "Delay due to equipment failure, were not able to estimate delay"
Cons: "Had to buy another ticket"
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Cons: "I have flown this airline many times and never once have we ever taken off on time. We left 2 and a half hours late and the people that work for them are grumps all the time. Never flying them again."
Pros: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."
Pros: "Everything was great!"
Pros: "Food and entertainment were great"
Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."
Cons: "Too cold, even with air off above me."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Good connection"
Pros: "Short flight"
Cons: "Numerous delays."
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"
Pros: "Staff on the plane was pleasant."
Cons: "When I checked in I wasn't given a seat assignment. I had to wait until I got to the gate."
Pros: "Well organised"
Pros: "Roomy aisle seat"
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Pros: "Wi fi did not work."
Cons: "Missed Connection."
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Pros: "Great service!"
Pros: "Love the movies!!!"
Cons: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"
Pros: "I liked everything from the way they got everyone on the plane to getting everyone deplaned."
Cons: "I didn't have a problem with the airline. Just a couple of passengers."
Pros: "Smooth boarding"
Cons: "No entertainment"
Pros: "Friendly service"
Pros: "SEATS IN FIRST CLASS WERE EXCELLENT WITH MANY PERKS."
Cons: "DELAYS IN BOARDING. Almost 2hrs"
Cons: "It did not happen! Had to taxi to Austin!"
Cons: "1 hour late. And when the pilot made announcements during the movie it would not pause. We missed parts of the movie. It was annoying."
Pros: "how easy it was to purchase ticket on kayak."
Cons: "Being charged for my checked bag unexpectedly at check in."
Pros: "Very nice and showed concern for safety. That made me feel good."
Cons: "No in flight DirecTV"
Pros: "All in things were reasonably easy"
Pros: "I missed my flight due to a delayed flight from denver to Washington. When I arrived I beg if there is a sooner flight to Geneva. They said no more. They book me another flight which has more connections. When I was waiting for my next flight there were actually more flight going and direct to Geneva before my flight. I even ask the gate personel if There is more seats avilable for one of those flight before my flight. They said yes but because I had a luggage it will take time to transfer my luggage and they will end up being delayed. United airlines is HORRIBLE!!! My flight were delayed and with that they should have more consideration for those costumers who were delayed. But instead of being kind and considerate. They had book me a later flight and the worse thing is the itenerary had more connections. Very Exhausting. The other costumer when we were in the line at the costumer service desk some people were given flight which are like 12 hrs away. How Horrible service. I WILL NOT FLY WITH UNITED AIRLINES AGAIN. Very POOR SERVICE."
Pros: "Read above"
Cons: "More leg room that iI don't have top pay extra for"
Pros: "Free WiFi with movies"
Cons: "The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!"
Pros: "I want $254 visa gift card as a refund!!!!!"
Cons: "Please see above"
Pros: "Couldn’t get clearance to leave because bathrooms didn’t pass?? Why would it take another hour when the plane had already been there an hour and a half"
Pros: "The app promoted me to check in on my phone and would not allow me to check in. So I assumed the time on the ticket would be my boarding time. I was late for my flight."
Pros: "I liked the customer service wfrom the woman who helped us find a way with patience to get a working card to get our luggage checked in. I liked the customer service on the flight they were attentive and friendly."
Cons: "The options to pay baggage with one card is rough on the average traveler, the baggage charges cost as much tickets!"
Cons: "I was very cold!"
Pros: "Everything ran as expected"
Pros: "We were forced to re-book this leg of our trip because of "insufficient" layover time. The United Airlines staff helping the numerous customers that were forced to re-book were not friendly, did not function with any sense of urgency and were as minimally helpful as possible with the inconvenience. After exiting customs we had 30 minutes to get to our gate, instead of offering to take us to the front of the line to get through security faster we were simply told we would not get through it in enough time to make our flight. Initially we were not even told we were going to be re-booking our flight, we were only told that we needed to re-check our bags at the counter after exiting customs. The entire interaction was very frustrating."
Cons: "I saw my bag come out of the baggage claim ripped open. My stuff coming out. My zipper was complety destroyed and my locking mechanism on my bag was ripped off even though it wasn't locked."
Pros: "The stroll waffle"
Cons: "I felt like a commodity that only existed to squeeze money out of. I'm a petite person, 5 foot tall and 115 pounds yet I felt cramped in your tiny seats."
Pros: "Quick flight. Great to have a female pilot. The savory snack mix was nothing great but was a good free snack on a two hour flight. Charging outlets on the seats! No screens on chairs but I didn't buy Wi-Fi anyway. Overall I enjoy flying with United"
Cons: "No real cons. The savory snack mix was nothing great but it was a good free snack on a two hour flight. No screens on the chairs but I didn't buy Wi-Fi anyway."
Cons: "6 hour layover, had to set on last row. The Delta flight was delayed."
Cons: "Leg room not sufficient"
Pros: "The call center that i was forwarded to that did nothing to help at all or the agent who hung up on me while i was trying to get an explanation of why they keft me stranded in the airport."
Pros: "Excellent cabin service. Arrive destination on time."
Pros: "Ok, since United now serves complimentary Illy coffee, it is much better!! Thank you for the great improvement. Sometimes it's the little things that make a big difference!"
Pros: "Everything was fine."
Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"
Pros: "Being extremely punctual."
Pros: "It was on time"
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "Do delays everything when smoothly"
Cons: "Took a little long for baggage to be released"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Same as above."
Cons: "STINGY DRINK SERVINGS TINY SNACK BAGS"
Cons: "Long waiting time to get luggafe"
Cons: "It was the first flight that made me sick to my stomach with all the ups and downs the pilot was doing. I felt horrible"
Pros: "Staff and comfort good."
Cons: "Samething no help to my flights or cabin."
Pros: "Great service"
Pros: "Everything was great"
Cons: "No complaints"
Cons: "The movie I was watching ended 20mins before the end.."
Pros: "Same as above"
Pros: "Finally after an 8 hour delay leaving for San Diego."
Cons: "No hot meal offered in first class. Delayed cause of crew ran out of time, thunderstorms and a mechinal"
Cons: "Delayed for 5 hours, mechnanical issues, reboarding"
Pros: "The airplane was new and clean"
Cons: "The pre-boarding staff were rude and not helpful. I had requested an aisle seat when I booked my flight. Somewhere along the line, my seat was changed to a middle seat. When I asked the staff if I could switch to an aisle seat to help accommodate my sciatica, they told me, "sorry, we can't help you, you'll just have to ask another passenger." Neither crew member was willing to work with me or hear my concerns. So much for flying the friendly skies...well I guess we were still on land, so may that principle had not yet taken effect."
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Pros: "Staff and Pilots did a great job. Wheelchair was much apprecciated!!! Everything was on time or ahead of it. Great landing!! Wish you didn't charge for baggage and would like better snacks--oh for the good old days!"
Pros: "The landing was not good as we had turbulance. Other than that, everything was good."
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Cons: "Missed flight due to airline."
Pros: "Very comfy. Got in early."
Cons: "Need The Rona to be done already! No in-flight service"
Pros: "Nice. Clean."
Cons: "Small seats."
Pros: "Price was right and my golf clubs arrived without incident."
Cons: "Flight was delayed over 1 hour with little explanation."
Pros: "on time, polite crew"
Cons: "tight, uncomfortable seats"
Cons: "That Airline stole clothes out of the luagage"
Pros: "The flight attendants and pilots were professional and there is not any complaint with them. Please see the other box to explain the reason for the crew to be rated poor."
Cons: "When my flight landed in Denver at the end of my trip the crew under the plane unloading bags were having a shouting fight with extreme profanity being screamed at each other. From what could be understood there was one person shouting the loudest. It sounded like a bar fight and all the passengers on the plan heard it all. We were all waiting to get out of the plane and listened to the whole argument. Very unprofessional. It will cause me choose another airline next time I fly."
Pros: "On time"
Cons: "The plane sounded like it needed maintenance. Very loud sounds!"
Cons: "Bags were lost by multiple passengers"
Pros: "Good piloting, nice landings despite turbulence, low clouds and wind."
Cons: "I travel a lot and understand that being a flight attendant isn't always a fun job, so I do my best to minimize my burden on them, but their attitudes made me feel like they despise their passengers and think we're all stupid. A couple crew members were nice, but the rude ones I interacted with ruined the experience. Also, not the employees fault, but they pitch you their crappy credit card for 10 mins then stuff brochures for it in your face. I'm already stuck on a plane in a cramped space next to someone who smells bad, I don't need advertisements that I literally cannot escape added on top of that. Their app is okay, but their website is awful. They nickel and dime left and right. Finally their seats are too short! I'm 6'2" and if I sit up straight and lean back, my head is over the top of the seat. I got suckered into a cheap fare but wish I would've paid $100 more for a half decent airline instead."
Pros: "Quick flight"
Cons: "Very rude customer service from the flight attendant made a comment saying he makes the rules ! Very inappropriate!"
Pros: "Friendly crew"
Cons: "I have to pay for water. What if you're I a rush and can't find a water fountain between flights? No reclining seats, wasn't aware."
Pros: "Flight time"
Cons: "My flight was delayed twice, so I arrived an hour before my departure. I could not check in online because of the flight delay. When I went online to check in, I kept receiving "error" messages. Once I arrived at the airport there was a long line of people waiting to check in. NO ONE was using the check in kiosks for the same reason they could not check in online. As a customer, I expect to have the availablility of resources when checking in online. This is how I always check in. Your technical issues is irresponsible on Frontier's end. When I was finally greeted by the agent, she said that there was 41 minutes until departure and that I could not check in my bags. I asked if I could put my bag onto another flight. She said that after 9/11, they do not allow passengers to board flights without their bags. I asked to speak to her manager. She tried calling the manager who was not picking up her phone. After she got ahold of the manager, it took her ten minutes to come down. I asked Frontier's manager, Brehona why it took her ten minutes. She was immediately offended and rude. she did not even try to assist me. She told me I needed to rebook and could not waive a $99 booking fee. This was a lie. I called Frontier's customer service to at least have the $99 fee waived because it was not my fault I did not make the flight. I was on time. In comparison, I have been in a similiar situation (with a different and much better airline) where the manager was where she was supposed to be, which was behind the counter actually doing her job managing. The other airlines manager was able to go outside and contact other people to get my bags onto the flight. With Frontier's manager, she made zero effort to assist me. On top of that, she notated on my account that she was not removing the $99 fee. This fee IS waivable, especially under the circumstances that I was in: my flight was delayed twice, I missed the cut off time by two minutes and that time increased due to the manager's behavior and untimelines responses to her employees. because the Frontier's manager Brehona made that notation, I could not have the fee waived because they do not override decisions of other managers. I had to book a new flight and pay the $99 fee. I confronted Brehona and told her that the fee is refundable and customer service was going to refund me if it were not for Brehona's notation. She lied that she did not make that notation. I told her that I knew she did. She admitted to it then went crazy and said I cannot get on my second flight that I just booked!!! She called security to try to kick me out. Of course I wasn't kicked out of the airport because I didn't violate any laws. Brehona provided me with bad service, created a hostile environment for me and was going on a power trip harassing me and refusing me flights. I called Frontier's customer service and they told me that my flight was non-refundable. Worst experience of my life. I will never fly with Frontier again!"
Cons: "No food"
Pros: "Unable to check in on line (as is recommended). Customer service would not allow callin check in. Check in machine at airport would not allow checkin. Counter person unable to process checkin, initially. At first denied I had a seat. Later found my seat. Seats were beyond comfortable. No room, if instructed to lower head for impact (anticipate law suite)."
Cons: "Long lines to check in. 1 hour wait at terminal while bags were being put on board. Uncomfortable seats that don't recline. Uncomfortable drop down table. No compensation for delay or wait at terminal in plane. Stewards attitudes. Just an overall unpleasant experience."
Pros: "Everyone was helpful"
Pros: "Crew was very nice"
Cons: "No wifi and no entertainment."
Pros: "There is no longer anything to like about Frontier"
Cons: "Charged bag fees at kiosk. Then told they couldn't take bags because of their cutoff time. Then told I could call customer service to get a refund. Then told by customer service they could not refund fees even though they would not provide the service. Oh...and they wanted $99 to book on the next flight. Even though the flight they wanted to book me on left the next night!"
Pros: "Perfect landing"
Cons: "No wifi"
Pros: "Clean and good service"
Cons: "had to pay for things that were normally free on other airlines."
Pros: "Happy energetic voice of pilot"
Cons: "Plane left an hour late."
Cons: "Delay after delay after delay"
Cons: "They cancelled our flight and everyone that worked for fro tier was MIA"
Cons: "Seats are tiny, all in flight services are for charge. However, my main complaint lies with their horrible customer service. Our flight was delaid, ultimately cancelled, and no one from the frontier staff informed us of the change, why it was cancelled, or when we would be rebooked."
Pros: "Good Fly, nice atention and good landing"
Cons: "the seats do not recline"
Pros: "The flight itself was OK considering the price."
Cons: "My luggage (and those of a few other passengers) did not arrive with me and I spent one hour for bagage claim. There was no clear reason for that: it was a direct flight and the luggage was registered two hour before the departure. However the luggage was finally delivered to my hotel the next morning."
Pros: "the crew was great . everything was easy no real complaints"
Cons: "there was an hour delay with boarding due to another flight being delayed . it was unfortunate but it happens"
Cons: "Slow service after being 2 hours behind schedule."
Cons: "Lost my bag, enough said"
Pros: "I liked who I sat next to."
Cons: "We had to pay for our carry on, our phones wouldn't scan for the ticket, lines were long, I had to run all the way back to print our tickets out, women working outside of the gate were so rude, no tv, thin and uncomfortable seats, just overall disappointing."
Pros: "Check in was done quickly"
Cons: "Same as above"
Cons: "We left 20 minutes late because we were "waiting for five people". I only found the reason for the delay after overhearing a flight attendant, not because they made an announcement to keep the passengers informed."
Pros: "The flight price was quite reasonable."
Cons: "The seats didn't recline. The food tray was so small, and kept coming down when the person in front would move their seat. The arm rests were too small. No WIFI or music"
Pros: "See my comments on the flight from San Diego to Denver"
Cons: "See my comments on the flight from San Diego to Denver"
Pros: "That I got home! The crew and flight team tried to keep us on time even in the face of some difficulties."
Cons: "Babies cried the whole flight and the seats are hard and do not recline... this is kind of a must on a redeye flight. Babies crying on a flight is not the airlines problem, but I think policies that allow babies on a flight like this is a bad decision. Additionally, the flight crew didn't even offer to assist the mother with a juice or cracker- nothing. The only relief came from another passenger 6 rows back that bought the child a snack. A little service goes a long way."
Cons: "You pay for what you get, so if you pay cheap you get cheap. This airline has all of these little nickel and dime charges for everything. No complimentary drinks, $2 for a soda ridiculous! $40 carry on bag, $15-$35 seat selection, more ridiculous. And the seats are horribly uncomfortable, hard as rock and don't recline. Like some cheap school bus seats! Babies and kids screaming and crying! As much as it cost for all of the BS nickel and dime charges, you might as well pay the price to fly a better my comfortable airlines. With all of the charges it comes out to the about the same in the end!"
Pros: "Once I found out I have to for everything from carry on to water there was nothing to like about booking on Frontier."
Cons: "Was not aware they charge $40 per bag for a carry-on until we got to the ticket counter. The seats were very uncomfortable and I was very surprised you need to pay for drinks, which on any other airline would be complementary. Overall, very dissatisfied."
Pros: "I used to love flying Frontier—the airline with the cute animals on the tail of the planes. Now I call them the F word in airlines. If you want to fly Frontier, I want to make sure you’re forewarned. Their slogan is “A different kind of animal.” This animal is very cunning. And slightly savage. First, if you’ve been suckered into their $59 airfares, you already know what’s waiting for you. Wait. You actually want to fly back home? Well you’ll end up paying the same price as you would most any other airline. But wait…what’s this? Actually, their rates are about $100 cheaper than normal. What they don’t tell you is, they charge $30 for you to carry on your own baggage. I always thought it was ludicrous to charge me to carry my own bag onto a plane. Keep in mind that’s one way. So it’s $60 round trip. And that’s their discounted rate if you book online. It goes way up if you’re one of the unfortunates who wait till you’re at the kiosk to settle up with the Frontier Friskers. Oh, you say you want to actually choose your seat? That’s $13 minimum. For each leg of your trip. Don’t be surprised if they figure out a way to charge you for each leg of your body. That’s for a normal seat. If you don’t cough up the $13, they’ll randomly seat you wherever they want. I wouldn’t be surprised if they counted the lavatory as a possibility. So, that’s $60 for your own carry-on luggage. And a minimum $26 if you dare to choose your own cheap seat. Hmm. That $100 savings is looking rather slim right now. Speaking of slim, that describes their seats. And they don’t recline. You’re straight upright your whole trip. And the padding is about as comfortable as a cheap mattress in a cheap motel. The best way I can describe the feeling: Say you’re on Sesame Street and your job is to sit on the capital letter ‘L” for two hours. So while spending what feels like an eternity in L, maybe you’d like something to quench your thirst. That’s $1.99. Water? $1.99. A snack? $2.99. I’m surprised they don’t charge for toilet paper. By the square. (To be fair, I just learned that a cup of water is actually free. “For today,” said the flight attendant. “That could change.”) Nice Surprise: The people who work for Frontier are generally nice. But if this is the way Frontier treats their customers, how do they treat their employees? Do they make their mechanics buy their own tools? I wrote to the company to let them know how hugely disappointed I am with their changes. I never got the courtesy of a reply. I somehow like to imagine the CEO, in the true spirit of “no frills”, answering each customer letter by himself on an Olivetti typewriter from the 1970s. But I kind of doubt it. So there you have it. To be forewarned is to be forearmed. And if you have four arms, well, you might just fit their new slogan. Frontier Airlines: A whole different way to treat people like animals."
Cons: "Frontier's low fares which are deceptive. They charge you $60 for carrying your own bag! They charge you $13 per leg for the "privilege" of choosing your seat--even the normal seats. They charge you $1.99 for basic sodas offered by most every other airline for free. And they charge you $2.99 per snack. The seat are slim, terribly uncomfortable with virtually no padding and they don't recline! They don't respond when you write them."
Pros: "Boarding process was easy Crew were attentive On time I didn't pay for a seat, but got a window anyway"
Cons: "Checked bag and seat fees Seats do not recline Charge for water! Tray tables are half the size of typical trays, but I guess since they don't feed people, it's not much of a problem"
Pros: "overall it was good."
Cons: "I HATE the bag fees"
Pros: "Great company, good service, no complaints"
Cons: "You have to pay for food"
Airlines flying to San Diego have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to San Diego
Masks required on board, masks provided on flights to San Diego
Social distancing seating
Middle seats unavailable to book on flights to San Diego
Testing for antibodies, testing for symptoms for flights to San Diego
Waiving of change fees. Search flexible flights to San Diego