Poor. Did not clean the room one day.
the location. That's all
a) no parking. Only valet , very slow car return. & 15 USD more... b one person for check in and one for check out only. Only one credit card terminal that decline my credit card. No other alternative. I used that same credit card the day before and hours later stillin San Juan ....and it worked perfectly... c) Breakfast at le Papillon. The two girls simply do not use their mouth for even saying hello, good bye. You can say thanks thousand times, it does not matter, they keep on ignoring you d) dinner at the other restaurant. They had a trouble with paperwork and could not serve alcohol...so they spent the entire dinner running around tables nervously...waiters, maitre ...everybody....polite at least but overwhelming....
I received everything I was looking for. Staff was friendly and helpful. Good location.
The staff, very helpful
Air didn't work, room was not a good value for the price, bathroom needs updating.
Great breakfast, food was perfect.
area surrounding hotel, looked a bit seedy. Short of staff at restaurant, but food was great.
It was close to cruise ship terminal. Staff friendly Clean
Small pool Restaurant a bit pricey No beach For 250 a night I expected more Not a resort, just a hotel...no frills
I loved the view from my window....El Morro:))
Having to valet park. No other option
The staff was super friendly and helpful.
No on site parking and no breakfast.