Pros (+) Good free breakfast
Cons (-) No hot tub and a cold swimming pool
3 stars
Hyatt Place San Juan
Avenida Fernandez Juncos 580, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 721 3000Photos of Hyatt Place San Juan
Overview
The Hyatt Place San Juan/City Center is ideally located near the Puerto Rico Convention Center. Guests will find that this property has many amenities including an outdoor pool and an outdoor children's pool. Plus, there is a 24-hour fitness center, business center, and computer station, as well as laundry facilities. The staff members are multilingual, and they can assist guests in Spanish and in English. There are dry cleaning services available, and the front desk can provide luggage storage if needed.
Dining options include a restaurant, bars including a poolside bar, a cafe, and a snack bar. There is a daily breakfast buffet available as well. Guests can find bicycle rentals nearby as well as many other attractions including the Pan American Pier, Excambron Beach, and Luis Munoz Rivera Park.
There are five floors which contain 149 rooms at the Hyatt Place San Juan/City Center. The rooms all contain coffee makers, iron, ironing boards, and air conditioners. There is hypo-allergenic bedding available. Plus, the rooms are outfitted with blackout curtains, sofa beds, pillowtop mattresses, and premium linens. Some of the rooms have separate living spaces with sitting areas. The private bathrooms all contain shower and tub combos which are stocked with designer toiletries. The 42" televisions have premium channels, and guests will find a desk, refrigerator, and a safe in their rooms. Free bottled water is provided, and adjoining rooms are available.
The nearest airport is the Luis Munoz Marin International Airport which is a 14-minute drive from the Hyatt Place San Juan/City Center.
Latest deals for Hyatt Place San Juan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Place San Juan
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Soundproof rooms
- Telephone
- Pool view
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Complimentary breakfast
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Shuttle service (free)
- Parking
- Private parking
Bathroom
- Hairdryer
- Toilet paper
- Private bathroom
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool
- Pool bar
- Outdoor pool
- Water slide
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Things to do
- Water park
Fitness
- Fitness center
Reviews of Hyatt Place San Juan
8.6
Very good
2357 verified ratings
Wonderful
1388
Very good
319
Good
297
Okay
114
Fair
121
Mediocre
49
Poor
69
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the great location of the hotel. However, many reviews pointed out significant cleanliness issues, including unclean rooms and bathrooms. The breakfast was generally well-received, but there were complaints about the pool area and room service consistency.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
1008 reviews
8.8 out of 10
1 review
9.7 out of 10
1 review
9.6 out of 10
2 reviews
All reviews
Pros (+) Very clean
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a restaurant, bars including a poolside bar, a cafe, and a snack bar. Additionally, there is a daily breakfast buffet available.
Are there any nearby attractions or activities?
Guests can find bicycle rentals nearby as well as many other attractions including Condado Beach, Museo de Arte de Puerto Rico, Castillo de San Cristobal, and more.
What are the main pros of staying at the hotel according to guests?
Guests have highlighted the great location, very clean rooms, friendly staff, and the complementary breakfast as the main pros of staying at the hotel.
Are there any cons mentioned by guests regarding the hotel's services or amenities?
Some guests mentioned that the service was poor under certain circumstances, and a few mentioned issues such as no microwave in the room, stained sheets, and high parking prices.
When is the best time to visit the hotel?
The high season is in March, and the low season is in October. Visitors can take advantage of the hotel's amenities and nearby attractions during these times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Many guests praised the quality and variety of the complimentary breakfast. It's a great way to start the day without having to worry about finding a place to eat.
Consider Nearby Attractions
The hotel's proximity to attractions such as Condado Beach, Museo de Arte de Puerto Rico, and Viejo San Juan makes it a convenient choice for exploring the area. Plan your itinerary to include these nearby attractions.
Check Room Amenities
Some guests noted that not all rooms have microwaves, and a few mentioned stained sheets. It's advisable to confirm the availability of specific amenities before booking.
Be Mindful of Parking Costs
Several guests found the parking fees to be on the higher side. If you're driving, consider the additional cost of parking when budgeting for your stay.
Inquire About Shuttle Service
The hotel offers a shuttle service to various locations, including the beach and Old San Juan. However, some guests mentioned that the frequency of the shuttle could be improved. It's worth checking the shuttle schedule and planning accordingly.
Consider Room Selection for Families
If traveling with children, consider rooms with separate living spaces and sofa beds. Some guests found these room features to be convenient for family stays.
Plan for Pool Access
While the pool was a highlight for many guests, a few mentioned that it was under construction during their stay. If the pool is a priority for your trip, it's advisable to check its availability beforehand.
Address Noise Concerns
A few guests reported noise disturbances from events held in the ground floor and mentioned issues with the air conditioning. Consider inquiring about potential noise disruptions and room temperature control.
Manage Expectations for Service
While many guests praised the staff's friendliness and helpfulness, a few mentioned poor service experiences. It's advisable to manage expectations for service and communicate any concerns promptly to the staff.
Location
Avenida Fernandez Juncos 580, San Juan 00907
What's nearby
- San Juan Bay Marina435 yd
- Condado Beach0.6 mi
- Fort San Jeronimo0.6 mi
- Luis Muñoz Rivera Park0.7 mi
- Parque del Tercer Milenio0.7 mi
- Museo de Arte Contemporaneo de Puerto Rico1 mi
- Parque Central de San Juan1.1 mi
- National Guard Museum1.2 mi
- The Capitol of Puerto Rico1.4 mi
- Centro Europa1.4 mi
- Castillo de San Cristobal1.7 mi
- Viejo San Juan2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place San Juan
Low season | March |
|---|---|
High season | January |
Average price (weeknight) | $292 |
Average price (weekend night) | $281 |
When to book a room at Hyatt Place San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Place San Juan
FAQs when booking at Hyatt Place San Juan
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Value for money | 8.0 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 0.6 mi |
Everything you need to know for your stay in San Juan
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