Excellent close to everything and great staff. Nearby restaurants at walking distance. This is my base Hotel when staying in SJ for concerts etc. Bella’s Artes of Santurce is at walking distance +~ 10 minutes
4 stars
DoubleTree by Hilton San Juan
Photos of DoubleTree by Hilton San Juan
Overview
Situated in San Juan, DoubleTree by Hilton San Juan provides art deco 4-star accommodation, as well as an outdoor pool, a Jacuzzi and free Wi-Fi. It is also a short car trip from Castillo San Cristobal and Condado Lagoon.
The hotel provides an all-hours reception, plus an express check-in and check-out feature and a coffee bar. For added convenience, it features a kids pool, a 24-hour business centre and valet parking.
The modern rooms have a refrigerator, a telephone and a private bathroom. They are also equipped with a hair dryer and a microwave.
On-site dining options include Café Pierre and Fahrenheit Pizza, which both serve dinner. For guests wishing to stay close-by for a meal, Silk provides Asian cuisine. A wide choice of cafés and restaurants are also available in the surrounding area.
DoubleTree by Hilton San Juan is a 10-minute drive from Luis Munoz Marin International Airport, and sightseers can easily reach Old San Juan by car. The surrounding neighborhood is also well known for its shops and boutiques.
Latest deals for DoubleTree by Hilton San Juan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton San Juan
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Things to do
- Gift shop
- Eco tourism
- Beach access
- Casino
- Board games/puzzles
- Cycling
- Beauty salon
- Table tennis
- Pool table
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
General
- Family rooms
- Soundproof rooms
- Telephone
- Storage available
Parking and transportation
- Parking
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Fitness
- Fitness center
Reviews of DoubleTree by Hilton San Juan
8.4
Very good
928 verified ratings
Wonderful
555
Very good
137
Good
82
Okay
45
Fair
46
Mediocre
9
Poor
54
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the cleanliness of the facilities. However, many reviews pointed out issues with room size, value for price, and some service inconsistencies, such as food quality and maintenance of amenities like the pool and hot tub.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
175 reviews
8.4 out of 10
3 reviews
8.7 out of 10
11 reviews
All reviews
Pros (+) Great staff. Clean
Cons (-) Nothing.
Pros (+) Good service
Cons (-) Don’t like frosted glass bathroom door. Lacks privacy
Cons (-) No free breakfast
Pros (+) Poool open24 hour a thumbs up!
Cons (-) Lost my eyeglasses , i called first they say they found one and later no trace of them.. .strange.
Pros (+) Good location, everything was clean, great staff.
Cons (-) Parking not included.
Pros (+) Live that the rooms were clean and modern. Staff was super friendly and helpful.
Cons (-) It was a bit of a walk to hot spots. If you're ok with walking 10 minutes or more to the nearest hot spot then your stay will be a walk on the beach!
Pros (+) Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
Cons (-) The foot sham on the bed had stains. Cleaning service did not clean the glasses we used in the room. Hallways were quite cold for my taste. A bit pricey. Seems to be the norm in San Juan.
Pros (+) free cookies and ping pong table. staff was very friendly
Cons (-) Lobby smelled like sewage. there was a stain on one of the towels. The bed comforter looked dirty, but I think it was actually the stuffing just clumped together from washing many times.
Pros (+) It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a variety of dining options, including Café Pierre, Fahrenheit Pizza, Silk for Asian cuisine, and a wide choice of nearby cafés and restaurants.
What are the common amenities provided by the hotel?
The hotel provides amenities such as an outdoor pool, Jacuzzi, free Wi-Fi, 24-hour business center, valet parking, and a kids pool.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being clean and authentic, with friendly staff and modern updated rooms.
Is the hotel conveniently located for accessing nearby attractions?
Yes, the hotel is conveniently located near Museo de Arte de Puerto Rico, Ocean Park, Condado Beach, and various other attractions.
What can guests expect from the hotel's customer service?
Guests can expect attentive and helpful staff, with a 24-hour front desk, valet service to the beach, and accommodating personnel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Nearby Attractions
The hotel's proximity to Museo de Arte de Puerto Rico, Ocean Park, and Condado Beach makes it convenient for guests to explore these attractions.
Consider Room Size
Some guests found the rooms to be small and the mattresses uncomfortable. It may be beneficial to inquire about room size and mattress options when booking.
Be Mindful of Additional Charges
Several guests were surprised by extra charges, such as resort fees and parking fees. It's advisable to clarify all potential additional costs before booking.
Utilize the 24/7 Pool and Hot Tub
Guests appreciated the availability of the pool and hot tub around the clock, providing a relaxing experience at any time.
Check Out the On-Site Dining Options
Guests enjoyed the dining options at Café Pierre, Fahrenheit Pizza, and Silk. Exploring these on-site restaurants is recommended for a convenient dining experience.
Take Advantage of the Hotel's Location
The hotel's location near Viejo San Juan and its access to supermarkets and restaurants was highlighted as a positive aspect by several guests.
Consider Transportation Options
The hotel offers valet parking and a shuttle service to the beach, providing convenient transportation options for guests.
Plan for Breakfast
While some guests found the breakfast to be good, others felt it was overpriced. It may be helpful to explore nearby breakfast options as well.
Engage with the Friendly Staff
Many guests appreciated the attentive and friendly staff. Engaging with the staff for recommendations and assistance can enhance the overall experience.
Location
105 Avenida De Diego, San Juan 00914
What's nearby
- Centro Europa0.5 mi
- Museo de Arte Contemporaneo de Puerto Rico0.7 mi
- Ocean Park0.8 mi
- Condado Beach1.2 mi
- Parque Central de San Juan1.3 mi
- Fort San Jeronimo1.5 mi
- San Juan Bay Marina1.6 mi
- Parque del Tercer Milenio2 mi
- Luis Muñoz Rivera Park2 mi
- National Guard Museum2.7 mi
- The Capitol of Puerto Rico2.9 mi
- Castillo de San Cristobal3.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton San Juan
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $291 |
Average price (weekend night) | $315 |
When to book a room at DoubleTree by Hilton San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton San Juan
FAQs when booking at DoubleTree by Hilton San Juan
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Value for money | 7.8 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 2.2 mi |