Basics
Dining
Accessibility and suitability
Pool and spa
Services and conveniences
Media and entertainment
Bathroom
General
Laundry
Bedroom
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a rooftop pool and hot tub, a beautiful interior courtyard, and a fitness center for guests to enjoy.
Is parking available at the hotel?
There is no parking available at the hotel, but the staff is helpful in assisting guests with finding parking in the area.
How is the food quality at the hotel?
Guests have praised the hotel's brunch menu and the quality of the food, although some have mentioned slow service at the restaurant.
What can guests expect regarding cleanliness?
The hotel is described as beautiful and clean, with spacious and comfortable rooms. However, some guests have mentioned specific cleanliness concerns, such as bathroom floor cleanliness and water leakage.
How is the customer service at the hotel?
Guests have highlighted the friendly and helpful staff, particularly at the front desk. However, some have mentioned issues with noise and delays in service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the inner courtyard for a serene and quiet environment.
Consider Low Season Travel
August is mentioned as the low season, which could offer more affordable rates and fewer crowds for a more relaxed experience.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Catedrál de San Juan Bautista, Capilla del Santo Cristo de la Salud, and The Poet's Passage makes it an ideal base for exploring Old San Juan.
Be Mindful of Noise
Some guests noted that rooms on the first floor experienced noise disturbances, so consider requesting a room on higher floors for a quieter stay.
Check for Construction Notices
Guests advised checking for any ongoing construction or renovation work, especially near rooms or common areas, to avoid potential disruptions.
Parking Considerations
Parking in the area can be challenging, and the hotel does not have its own parking. Guests suggested being prepared for this and seeking alternative parking options in advance.
Room Selection Tip
Some guests found the rooms to be dated and dark, so consider reviewing room photos or requesting a room with ample natural light.
Dining Consideration
While the hotel's restaurant and bar were praised, some guests noted limited drink and food options during their visit, so it may be worth inquiring about the current offerings.
Housekeeping Note
A few guests mentioned inconsistencies with housekeeping, so if this is a concern, consider communicating your preferences directly with the staff.
Accessibility Information
The hotel offers increased accessibility, making it a suitable choice for guests with mobility needs.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | March |
Average price (weeknight) | $489 |
Average price (weekend night) | $556 |