The Hotel Plaza De Armas Old San Juan is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. A completely unique location highlights spectacular views of the Plaza De Armas and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums, art galleries, restaurants and world-class shopping. Our multilingual staff will help you to plan your vacation with us. This is why you should stay at Hotel Plaza De Armas Old San Juan.
Service and location.
large room, great balcony view, right in the heart of old San Juan
Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Location in the center of Old San Juan is great.
I did not like that I paid extra for a room with balcony access that didn't have it. The doors were locked with key. When I asked for assistance with the doors the staff acted surprised that they were locked with key and none of them knew where to find them or how to get the doors open. The air conditioning was also set to heater when we arrived to the room. When we mentioned the staff member at the front desk simply said to wait it out for it to cool off. Sorry but if I wanted heat in Puerto Rico I could simple open the balcony doors. Oh never mind those were yet another amenity that was falsely advertised.