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Very good personell. Very friendly and personal. Nej
close to post bus station, comfortable and beautiful room, clean and functional bathroom, excellent breakfast, friendly staff
Very pleasant and accommodating hosts, very clean and comfortable, excellent dining and vacationing recommendations.
The hotel was typically Austrian in style and the owners very welcoming, helpful and friendly. The breakfast was wonderful and the hotel very clean.
This hotel is perfect! Lovely breakfast, friendly and helpful people and first class location. Would stay here every time! Excellent sauna area
personal service from the owner. Nothing was too much trouble
Perfect stay, the owner of the hotel is a very friendly and an extremely nice lady.My kids loved her and wants to go back to see her.
Familial staff members, excellent location and comfertable rooms. Nothing at all.
Fantastic hotel, very comfortable and homely. Our room had a lovely balcony, comfy beds and was well decorated. The photos on the website don't really do justice to the place. The hotel owner was very friendly and helpful. Also good breakfast and location.
- incredible home stile service with a lot of pleasant attention (even small pictures on the breakfast tables with family name). Annelise (hostess) brings breakfast herself; - place (St. Gilgen) is wonderful; - free bicycles are really necessary in those picturesque land; - umbrellas are so nice... Only extremely positive amotions!!!
The best place to stay right by the water!!
Pleasant athmosphère with some historic background about Mozart sister wedding . Nice village wih beautyfull panoramic view over Sankt Wolfgang lake .
The location was excellent. Breakfast was a good value and good food. The rooms are lovely and the baths are up to date. No, it all was very good.
The entire staff were friendly and obliging, we appreciated the elevator, parking was convenient, bed comfortable, bathroom convenient,proximity to everything in town was excellent, food good, very well run hotel by a very nice family. Kitchen odours obvious in downstairs corridor.
Utter professionalism of owners and staff.
Nothing, I am afraid We would like to make our strong complaint about this hotel. We had been assured that the double room we had booked had wounderful view to the Wolfgangsee lake but to our disappointment it viewed to the chimneys of the other buldings and to make matters worse to the kitchen with all the noise and the strong smells of the food which was cooked. As we realised it wasn't a four star hotel but it was a kitchen with rooms full of food smell. It was nothing like the hotel we had seen in the internet.
The room is excellent and the lake view is beautiful. Good breakfast. A hotel to come back.
great room in great hotel in a wonderful location with warm staff superb food. A taste of once again. The wood of the terrace and its furnitures need to be paint
They do their best to make you feel at home. Wonderful.
This hotel has an excellent location, decoration and breakfast. The hotel and restaurant staff is extremely hospitably and helpful.
The staff were extremely rude. No air conditioning or fans in rooms, very, very hot.
Excellent decoration, restaurant and hotel staff service. If you know and enjoy waterskiing, you cannot find better equipment, boat and driver anywhere. Thoroughly enjoyable! Thank you Roland.
the hotel has a good location, and the concirege helped me alot for arranging my trips around. the breakfast was great. i was surprised that they didnt cancel 2 rooms although i cancelled them months ago. they said they didnt recieve any cancelation from booking.com Also, i found some a toy , 2 underwears and a swimming suit in the drawer. i felt bad and i asked to check out cuz i didnt feel comfortable to sleep in a dirty room.. the wireless internet cant reach the rooms, you have to stay downstairs to use the internet.
very nice place, good service and welcome stuff, beutefull surroundings and Wolfgangsee lake. no
Spa center, location, receptionists Very old and uncomfortable room ( furnecure, free plays, not clean). We did not have cash to pay tips to the waiter after a luch. Next time this person was very rood and demonstrated us that we had to pay him his tips. Bad experiance. Stuf, in general are not good traind for 4stars hotel. Realy. Asking recepcitionist to iron our cloease before dinner we recieved iron it'self :)) withoud evan the desck on which we could put our clouse to iron. No cervice!!
The location, the wonderful leisure facilities, the staff attention, the breakfast. The attendance at the terrace restaurant was so poor.
the location of hotel the car parking far away from the hotel and for somone just arrive it will be confusing so they should have staff take the car of guest and park it for him
Great location at the lake shore, pitoresque small town with many visitors, but still quiet. Very nice and spacious deluxe-room, elegantly furnished. Nice outdoor pool and all teh wellness area with various saunas, free tea-bar etc. Very polite personnel, we had a car defect during our stay - they helped a lto to arrange the repair during the weekend If the hotel is full (weekend), breakfast room is very noisy. Maybe some re-design would help
The location around a lake,the town,the restaurant A large courtyard in front is shared by several businesses and delivery trucks begin rolling in before 7am.I Needed earplugs at night to be able to get some sleep.I Had requested a room in the back and parking reservation and neither of those were made avaialable....I Was here to celebrate our wedding anniversary.....
great facilities & location no airco, it will be a disadvantage for a four star hotel
Spa area, breakfast, Seeterrasse (restaurant) no air condition (which you usually won't need as you can sleep with all windows open (no traffic at all), but when we stayed there the outside temperature was in average 34°C during the day and still 24°C during the night...)
restaurant open times and lack of quality snacks
The hotel is in a great location. The staff were very friendly overall, however the owner's wife seemed too serious, and her demeanour towards me at time were very hostile, after spilling coffee on the lounge sofa. Other than this, we had a fantstic time. The food was fantastic and not expensive at all. This hotel is a great find for anyone wanting a relaxing holiday in the Austrian countryside. We will be back..... Smoking allowed in the lounge area and lobby.
Great Hotel on a very picturesque mountain lake. Highly recommend requesting lake view room. Restaurant was very good, especially after long flight and drive from Munich. A short drive to Salzberg. Beds a little too firm for us.
General atmosphere, location, cleanliness, trained staff... More info in English. Publications are mostly on German.
Wonderful location, right on the lake and in the middle of the city at the same time. Restaurant - had a lot of national Austrian cuisine dishes for the dinner. When we arrived there was some water/wine and lots of fruit which was a nice touch on their behalf. Breakfast - fresh produce but limited choice The worst part for me was unfortunately service - it is family owned hotel so only rarely there was anybody at the reception atfer 10am, so if I needed help of had questions I had to look for the staf which i found stange. Most of the time when I had to deal with the staff - response was abrupt.
The friendliness and helpfulness from the staff and owners
I don't think I can find another one better than Landhotel Schutzenhof at surrounding area, it's amazing beautiful place, the hotel locate at best position beside the lake, the room is very comfortable, I will come back for longer stay. Highly recommend!
Die schöne Lage und das sehr freundliche Personal hat uns gefallen. Es hat im Moment dauernd engl. Gruppenreisende. Vorallem am Abend ist es dadurch beim Essen und in der Lobby sehr laut.
Access to the hotel's lakeside lido was a great plus, though a little further away than the 3 minutes it says perhaps! The staff were always helpful and the location is fantastic, right on the lake. The room was very comfortable and clean. We had a half-board deal which I wouldn't recommend as there were very limited menu choices and we had to sit in a set area with no view of the lake - we felt a bit like the poor relative!
Clean, nice lake view
very hospitable host ; rich breakfast ; dream location ; ther is no restaurant for lunch or dinner
The view from the room across the lake to the mountain was wonderful. The owner was very obliging and helped us find out way around the area with maps and directions. The rooms were newly redone and clean. Some noise from guests in the other rooms was evident.
Very comfortable and spacious apartments, we feel there like at home. Wild swans came to our fire every night. We fed them and enjoyed the beautiful lake, the Alps and our bbq. The owners helped us in everything and always. They provide very nice friendly atmosphere. We'll be back there anyway.
Friendly, efficient staff. Nice view, beach facilities, easy access to the lake and good location, which is reflected in the price. Except for the breakfast, the choices on the menu did not look very appealing. On arrival, we ordered an 'oven fresh' sandwich and got something that looked and tasted suspiciously similar to the frozen ham and cheese baguette from the nearest supermarket. Also, it is a pity that they allow smoking in the bar/Wifi reception area, which is a step away from the restaurant and the reception desk. The room furniture, although quite adequate, falls short of the comfort one would expect from a Michelin recommended four star hotel. Taking a shower was a bit awkward, and the hair dryer had the force of the light summer breeze.
Charming, well-run family hotel. Staff gracious and thoughtful. Lobby, patio and dining spaces are welcoming and comfortable as are the rooms. But best of all is the location - the hotel is situated to offer gorgeous, expansive views of the lake and facing mountains. It's also adjacent to the Wolfgangsee peninsula, which makes for an intimate beach area. Bicycles and boats and other equipment are also provided - the former perfect for cycling around the lake. Breakfast buffet satisfactory, but could be a bit more imaginative.
the personal attention and the sincere welcom (not the usual staff you see in other hotel). the staff are genuinely helpful and they make you feel very cherchied. they even played some music for us. As the locaion considered,it is extremly close to bus/boat stop and mountain train and the village where you would have all kind of resturents to your taste.
This hotel benefit of a very nice situation, in front of Wolfgang lake and only at 2 minutes on foot of the city center. Also located in a very quiet place and propose a very nice and modern spa with jacuzzi, sauna, solarium and relaxation room, actually, a perfect place for relaxing and to get fit. The rooms are completely renewed in a modern style. Hotel with car park, nice terace, wifi free...
The location is just wonderful and the beach right next to the water gives you a chance to just "hop in" whenever it gets too hot It said there was high speed WLAN, but I had no access at all in my room
Very, very beautiful little town, friendly staff. Breakfast was not buffet as declared. We got only 4 slices of cheese, 1 little processed cheese, 6 little slices of saussage and ONE little slice of ham for us 2. This kit was served without change all 3 days, we was in the hotel. Nobody spoke english.
the location the breakfast was very average
Owner was extremely cordial and helpful. Parking for our vehicle was very close in a protected lot. The room was very nice, and spacious. Breakfast was excellent with good selection. The location of the hotel is in the center of a beautiful small village.
Near lake and right in the middle of town. Very good breakfast and always greeted by owners in morning. No lift and room was on 4th floor.
All staff were extremely friendly and helpful. Good secure car parking for the hotel just a minute's walk away. Very near to the lake and all the amenities of St. Gilgen. No bad points as far as we are concerned.
The hotel in the centre of a very quaint village. Homely welcome in a charming and comfortable hotel.
Hotel location was excellent, in a quaint village, in a picturesque location. Hotel staff spoke excellent english and very knowledgeable and helpful on where to visit.
A very comfortable, peaceful and hospital hotel in the picturesque lake-side Austrian town close to Salzburg.
The location was very good, the room was comfortable and the staff were friendly.There is also free car parking nearby. The hotel was supposed to have free bicycles for the guests but this was wrong, there were no bicycles. There were no services at the hotel at all, and no evening meals served. It is just a bed and breakfast, not really a hotel. Cigarette smoke was constantly drifting up the stairs and around the corridors of the bedrooms. From this point it is mainly a smoking residence and not suitable for non smokers. The breakfasts were not very imaginative and the same every morning. The morning we left, there was no milk left out for tea or coffee or for cereal. The owner has expressed no wish to make any improvements but looks forward to selling up in a couple of years.
They where very friendly & helpfull No
Great location of the hotel in front of the lake,beautiful mountain views, staff very friendly and helpful.Wish to come back here once again. Can't think of anything bad
Everything about this hotel was superb couldn't fault it in any way. Our first trip to Austria and can't wait to return. Would reccommend the hotel and resort to everyone.
Beautiful lake view. Clean and comfortable room. Kind staff. Free parking
The position of the hotel was perfect. Boat hire, bike hire, lovely walks, shops and restaurants were all on our doorstep. The receptionists could not have been more helpful and apples and sweets were always on the desk for guests to help themselves to. Breakfast was plentiful and generous with freiendly service and a lovely view over the lake. The lakeside terrace restaurant had a beautiful view but the meals were expensive and were nothing special, We choose to eat elsewhere in the evenings.
The hotel was clean, the front desk was helpful. The booking stated "room with panaromic veiw of the lake". The very reason why me and my family chose the hotel was expecting a good view of the lake. How ever the particular room which I got had a veiw to the next building.
Location of hotel excellent by waters edge and in town centre.But a long way from their car park. Our rooom was cramped with one bed hard up against the wall. Dinner in the evening was poor. We booked for 3 nights but only stayed 2.
This was one of the best hotels we stayed in and would recomend it to anyone going to that area everything was top class no faults at all very well done
Everything was wonderful! The reception staff was exceedingly kind, and very knowledgeable. The room was beautiful, and the view from the balcony was amazing. The swimming area was clean and comfortable, and the location was fantastic. This was a wonderful hotel! I'd make the following suggestions: 1- making a fan available in the rooms. There wasn't any ac, which wasn't a big deal because the breeze from the lake was very nice, so you could sleep with the windows open. However, the noise from the clock and the shops opening in the morning was a little loud - a fan would have helped drown that out. 2- slightly firmer pillows would have been nice!
All staff were excellent and friendly and efficient, facilities were excellent and food was as well Nothing
Very nice and comfortable rooms, friendly staff, own lakeside beach (5 min walk)
Excellent breakfast buffet included in room price. While they were able to accommodate us, they did not have a record of my reservation through booking.com
Friendly and helpful staff, DVDs available for free rent, excellent location. The pillows could have been a bit bigger :)
We were surprised at the quality of the room for the price, and the location was nice for a relaxing weekend. The garden behind the hotel looked inviting, but we didn't have time to use it. The lakefront provided a beautiful sunset. Not directly on the lake, but it was only a short walk to the water. The town was a little too quiet for a long stay.
nice staff, nice wellness area, wonderful breakfast the room was too warm (for my tastes)!
Was a nice stay , room are clean and staff are friendly , area are good and easy to move around to the city and place of interest We have the room facing the main road , sound prove are not well , over the night can hear the vehical sound very clear
Kind atmosphere and nice location Lack of refridgerator
At the breakfast, most of the tables were reserved. We were obliged to take seats at unpleasant place, though the restaurant was not crowded at all.
The hotel situated in a beautiful area, close to the lake and mountains, ski area as well. The staff is very helpful and friendly. Excellent kitchen. I am surprised with their very rich Sunday breakfast. We stayed in a double room for a day and loved it. I see one reviewer complains about the noise from the street. I stayed on the street side in winter and heard nothing at night. Hotel has a small car parking lot. Parking very close to the hotel could be a problem although it is not a crowded area. However one can certainly find a place within the 100 meters.
to relax, to take a sauna, to take a lot of photos, to see countryside no