
Residence Casa Metz
Photos of Residence Casa Metz
Overview
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Amenities at Residence Casa Metz
- Free Wi-Fi
- Laundry facilities
- Hairdryer
- Sauna
- Refrigerator
- Kitchenette
- Elevator
Kitchen
- Refrigerator
- Kitchenette
Accessibility and suitability
- Elevator
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Basics
- Free Wi-Fi
Spa
- Sauna
Reviews of Residence Casa Metz
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby activities?
The hotel is relatively close to ski lifts, offering easy access to popular ski areas. Additionally, guests can enjoy a quiet and scenic balcony with a nice view.
Is there parking available?
Yes, the hotel offers free parking, including a private parking garage for added convenience.
How is the customer service at the hotel?
Some guests have mentioned challenges with customer service, including communication and payment issues. It's important to note that the reception hours are limited, and some amenities like the sauna may be unavailable due to Covid restrictions.
What are the highlights of the hotel's amenities?
The hotel offers clean and well-equipped apartments, with a focus on providing a comfortable and warm environment for ski enthusiasts. Additionally, the property features a garden and a sauna, when available.
What are the common concerns about the hotel?
Some guests have noted minor drawbacks such as limited lighting in the apartments, as well as specific issues related to communication, payment methods, and restricted reception hours. Additionally, there were limitations on early check-out and credit card payments.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the balcony with a nice view, making it a worthwhile choice for a more enjoyable stay.
Check Room Amenities Before Arrival
Some guests were disappointed by the lack of a coffee machine or kettle in the apartments, so it's advisable to confirm the available amenities in advance.
Be Mindful of Check-in and Check-out Times
The hotel has specific check-in and check-out times, and early check-out or late check-out may not be possible, which could be inconvenient for some guests.
Confirm Payment and Reservation Details
Some guests experienced issues with payment, reservation, and communication, so it's important to double-check these details to avoid any inconvenience.
Consider Transportation Options
While the hotel offers free parking, it's essential to note that the return from the ski lifts can be challenging, especially in ski boots, as mentioned by guests.
Inquire About Sauna Availability
The sauna was reported to be closed due to Covid, so if this amenity is important to you, it's recommended to check its current availability before booking.
Plan for Communication with Staff
Guests noted that the reception was closed for most of their stay, and communication was primarily through messaging, so it's advisable to plan for this mode of communication.
Take Note of Nearby Attractions
While the hotel's location was praised, some guests mentioned a lack of information about ski buses, shops, and local attractions, so it's helpful to research these in advance.
Be Prepared for Deposit Payment
Guests reported that the deposit had to be paid in cash upon check-out, so it's important to be prepared for this payment method.
Confirm Credit Card Acceptance
Some guests mentioned that credit cards were not accepted, so it's advisable to confirm the accepted payment methods before arrival.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 5:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Residence Casa Metz
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See most recommended stays in Santa Cristina ValgardenaGood to know
Distance to city center | 0.2 mi |
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Nearest Airport | Bolzano |
Distance to airport | 20.0 mi |