Hilton Santa Cruz/Scotts Valley

6001 La Madrona Drive, Santa Cruz, CA 95060, United States
+1 831 440 1000

Cheapest
rate per night

8.3

Excellent
based on 395 reviews
Hilton Santa Cruz/Scotts Valley - Santa Cruz, CA
Fri 1/22
-
Sat 1/23
Compare vs. KAYAK |

Provider Nightly total
Agoda.com $119
Snaptravel $119
Zenhotels.com $122
Agoda.com
Snaptravel
Zenhotels.com

Good to know

Value for money

7.9

Distance to city center

4.3 mi

Location rating

8.7

Nearest Airport

San Jose

Distance to airport

23.1 mi

Rooms

Fri 1/22
Sat 1/23

Queen Rooms

$144+

Bed type
Provider
Nightly
Queen bed
$144 per night
Queen bed
$151 per night
Queen bed
$153 per night
Queen bed
$171 per night
Queen bed
$172 per night
Unknown
$180 per night

King Rooms

$119+

Bed type
Provider
Nightly
King bed
$119 per night
King bed
$124 per night
King bed
$132 per night
King bed
$133 per night
Unknown
$134 per night
Unknown
$134 per night
King bed
$134 per night
King bed
$134 per night
King bed
$134 per night
King bed
$134 per night
King bed
$134 per night
Unknown
$162 per night
King bed
$213 per night
King bed
$243 per night

Standard Rooms

$119+

Bed type
Provider
Nightly
Unknown
$119 per night
Unknown
$122 per night

Double Rooms

$169+

Bed type
Provider
Nightly
Queen bed
$169 per night

Reviews

Pros

Cons

Traveler rating

192
75
36
15
11

Time of year

Traveler type

Show reviews that mention

+
room smelled moldy in 135 reviews
friendly staff in 90 reviews
nice hotel in 49 reviews
great breakfast in 42 reviews
beautiful location in 37 reviews
parking lot in 32 reviews
heated pool in 30 reviews
free parking in 29 reviews
comfortable beds in 21 reviews
great food in 19 reviews
towels at the pool in 17 reviews
hot tub in 16 reviews
santa cruz in 16 reviews
early check in 13 reviews
room service in 13 reviews
pool area in 9 reviews
conveniently located in 6 reviews
great experience in 4 reviews
shower curtain in 2 reviews
  • Good
    Jul 2020
    6.2

    Conveniently located so you can drive to almost anywhere to hike, go to the beach or shop. Lots to eat around within a short drive. Priced much lower than Santa Cruz hotels.

    Beware of all of the doors not letting you in. The exterior doors will not work 9/10 with your key card. Swapped key cards multiple times at the front desk and that didn't solve anything. Only 1 key card would work and if I went out to take my dogs out (btw no poop bags at all even though they say they do, bring your own) I wouldn't be able to get back in. I had to call my husband to come and open the door for me multiple times and then our room key took several times to work. This hotel needs to fix it's exterior door key card locks! It made what would have been a good stay a really annoying one, especially when you are carrying things in and have to spend 10 or more minutes hoping the door will open. Also the AC does not work well. The thermostat says it's lower than it actually is and there is no way to override it. The fridge is terrible. It doesn't keep things cool. We used it for a few waters and Gatorades and you have to push the button every few hours for it to cool. Luckily we didn't bring anything perishable or it would have went bad. Also the vending machines were empty on every floor for drinks. No signs were up. I went to every floor to see and none of them had anything in there. It would have been nice to see a sign and not waste time trying. Overall the staff was very friendly and accommodating but the things listed were just too much to make it a good stay. Hilton needs to fix the key cards, recalibrate their AC thermostats, fix their fridges, and at least post signs that vending machines are not being filled.

  • Excellent
    Nov 2019
    10.0

    Nice clean place, friendly faces, comfortable bed and quiet night!

  • Okay
    Jul 2019
    4.2

    Good location between Boulder Creek and Santa Cruz. Used to be a fine Hotle but has declined seriously.

    An overall pattern of careless indifference to our comfort made this the opposite of a typical Hilton experience. While one or two glitches are understandable, service was skimpy, or downright bad, most of the time. Worst we our two unasked for wale up calls at 5 A:M both days, even after we called and asked them not to. Then there was the Series of Nos : No water glasses. A $3 charge to deliver our “free” water bottle as Gold members. No room service menus in the room, no replacement of coffee we drank or shower caps used. By the time the poor dogs in the next door room started their lonely howling, we were more than glad to be checking out and sure we would not return. We’ve come here for years but will have to look for a different hotel next time.

  • Excellent
    Jan 2019
    9.4

    I liked the channels on the tv. There were a lot. Not like other hotels. I also liked the arrangement of the room with the little sitting area

    softer towels

  • Excellent
    Nov 2018
    9.4

    Comfortable stay

    Overall friendly and helpful staff, checking in and out was easy. Room was spacious, clean and very comfortable. HBO included. There is a pool, hot tub, gym and laundry rooms.

    Unfortunately, my room did not have a bath tub. I was really looking forward to taking a relaxing bath the night I stayed there. Crevice at bottom of front door didn’t make the room entirely dark. Staff were a bit too noisy in the hallways in the morning.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Offering a Jacuzzi and an outdoor pool, this peaceful hotel is a short car ride from Santa Cruz. It also features an express check-in and check-out feature, a ballroom and a sun deck.

Hilton Santa Cruz/Scotts Valley has been recently refurbished and offers valet parking, a 24-hour reception and a 24-hour business centre. Airport transfers, a laundry service, babysitting/child services and a dry cleaning service are available upon enquiry.

The hotel's rooms are comfortable and provide a kitchenette that is equipped with a microwave. All are air conditioned and offer tea and coffee making facilities, a mini bar and wireless internet access.

Hilton Santa Cruz/Scotts Valley has an on-site restaurant, perfect for guests preferring to eat in. Alternatively, there are numerous other dining options just a short walk away.

San Jose International Airport is under a 40-minute drive from Hilton Santa Cruz/Scotts Valley. University of California Santa Cruz and Santa Cruz Beach Boardwalk are easily reached by car.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 395 reviews

8.7

Cleanliness

8.7

Comfort

8.1

Facilities

8.7

Location

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Business center
Wake-up service
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Hypoallergenic
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Hot tub
Outdoor pool
Scuba diving
Kids meals
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Free Internet
Guests can opt-out of accommodation cleaning service
Free parking
Staff follow all safety protocols as directed by local authorities
Pool with a view
Coffee shop
Private bathroom
Garden
24hr front desk
Designated smoking area
Kitchenette
Storage available
Wedding services
Free Wi-Fi
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Fireplace
Seating area
Elevator
Shampoo
Shared lounge/TV area
Shower
First-aid kit
Sofa
Sofa bed
Allergy-free room
Balcony
Body soap
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Safe
Trash cans
TV
Conditioner
Desk
Vending machine (drinks)

FAQs when booking at Hilton Santa Cruz/Scotts Valley

Does Hilton Santa Cruz/Scotts Valley have special cancellation policies due to coronavirus (COVID-19)?

Where is Hilton Santa Cruz/Scotts Valley located?

When is check-in time and check-out time at Hilton Santa Cruz/Scotts Valley?

Does Hilton Santa Cruz/Scotts Valley offer free Wi-Fi?

Does Hilton Santa Cruz/Scotts Valley offer free parking?

Does Hilton Santa Cruz/Scotts Valley offer free airport shuttle service?

How far is Hilton Santa Cruz/Scotts Valley from the airport?

Can you bring pets to Hilton Santa Cruz/Scotts Valley?

Does Hilton Santa Cruz/Scotts Valley have a pool?

Photos

All Photos (35)
Building (2)
Bedroom (5)
Bar (1)
Pool (3)

Property safety measures

Hilton Santa Cruz/Scotts Valley has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Mystery Spot 1.7 mi
  • Roaring Camp Railroads 2.2 mi
  • Pasatiempo Golf Course 2.2 mi
  • DeLaveaga Golf Course 2.9 mi
  • Henry Cowell Redwoods State Park 3.8 mi
  • Mission Santa Cruz 4 mi

Santa Cruz Travel Guide

Learn about Santa Cruz on KAYAK

Nearby hotels

Closest

8.6 Excellent (157 reviews)
1.37 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

8.6 Excellent (157 reviews)
1.37 mi
Best prices found by KAYAK users in the past 72 hours.

Most recommended

8.6 Excellent (157 reviews)
1.37 mi
Best prices found by KAYAK users in the past 72 hours.
Hotels North America United States California Santa Cruz Hilton Santa Cruz/Scotts Valley