The worst customer experience ever
4 stars
The Aqua Pacific Hotel
Photos of The Aqua Pacific Hotel
Overview
Hotel with free parking, steps from Ocean Street An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request. The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request. An indoor pool and a seasonal outdoor pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for The Aqua Pacific Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Aqua Pacific Hotel
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Spa bath
- Hairdryer
- Toilet
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Concierge service
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Soundproof rooms
Things to do
- Beach access
- Fishing
- Board games/puzzles
- Canoeing
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Pool
- Heated pool
- Indoor pool
- Pool towels
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Laundry
- Iron and ironing board
Reviews of The Aqua Pacific Hotel
7.2
Good
298 verified ratings
Wonderful
108
Very good
47
Good
29
Okay
31
Fair
23
Mediocre
15
Poor
45
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, with many mentioning its proximity to restaurants, beaches, and downtown areas. However, there were significant complaints regarding cleanliness, particularly with stained linens and unclean bathrooms. Service issues were also noted, including lack of assistance and inadequate amenities. Overall, while the hotel offers good value for its location, improvements in cleanliness and service are necessary.AI-Generated from customer reviews
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Score by provider
7.2 out of 10
218 reviews
6.2 out of 10
9 reviews
5.8 out of 10
4 reviews
2 out of 10
1 review
All reviews
Location
330 Ocean Street, Santa Cruz, CA 95060
What's nearby
- Museum of Art and History0.5 mi
- Kuumbwa Jazz Center0.5 mi
- Santa Cruz Looff Carousel and Roller Coaster0.5 mi
- Santa Cruz Beach Boardwalk0.5 mi
- Undertow Roller Coaster0.5 mi
- Cocoanut Grove0.6 mi
- Santa Cruz Main Beach0.6 mi
- Santa Cruz Museum of Natural History0.7 mi
- Hinds House0.8 mi
- Mission Santa Cruz0.8 mi
- Santa Cruz Wharf1 mi
- Santa Cruz Harbor1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Aqua Pacific Hotel
Low season | October |
|---|---|
High season | June |
Average price (weeknight) | $121 |
Average price (weekend night) | $159 |
When to book a room at The Aqua Pacific Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Santa CruzGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | San Jose |
Distance to airport | 27.4 mi |
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