Basics
General
Services and conveniences
Bathroom
Dining
Parking and transportation
Media and entertainment
Accessibility and suitability
Outdoor
Bedroom
Things to do
Family friendly
Laundry
Workspace
Health and safety
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's rooms?
The rooms are beautiful, spacious, and offer amazing views. The beds are very comfortable and the staff is attentive.
Is parking easily accessible at the hotel?
The hotel offers free parking, but it's located down a fairly steep incline from most of the rooms.
How is the food quality at the hotel?
The hotel's restaurant offers delicious food, but some guests found the breakfast options to be basic and limited.
What is the cleanliness like at the hotel?
The hotel is very clean, and the staff is friendly and attentive. However, some guests mentioned issues with towels not being changed and noisy showers.
When is the best time to visit the hotel?
The low season is in November, and the high season is in May. Visitors should be aware that the hotel is located on a hill, which may be tiring for some guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden, mountains, or landmarks comes highly recommended.
Consider Low Season Visits
November is considered the low season, which could be an ideal time to visit for those looking to avoid crowds and potentially find better deals.
Accessibility Considerations
The hotel offers increased accessibility and wheelchair-accessible rooms, making it a good option for guests with mobility needs.
Nearby Attractions
The hotel is conveniently located near attractions such as the Monteverde Cloud Forest Preserve and Selvatura Park, making it a great choice for nature enthusiasts and adventure seekers.
Check for Additional Charges
Some guests reported unexpected additional charges on their bills. It's advisable to review all charges carefully and communicate any discrepancies with the hotel promptly.
Noise Levels
Guests staying on lower levels mentioned that noise from other rooms could be a concern. Light sleepers may want to consider requesting a room on a higher floor.
Dining Options
While the hotel's restaurant received praise for its food and views, some guests found the breakfast options to be basic. Exploring nearby dining options could provide a more varied experience.
Temperature Considerations
The hotel does not have air conditioning, which could be a factor to consider, especially during warmer months. Guests may want to inquire about room temperature and ventilation when making a reservation.
Transportation Assistance
The hotel offers shuttle services and can assist with booking tours and transport, providing convenience for guests looking to explore the area.
Communication with Management
Some guests experienced challenges in reaching hotel management to address issues. It may be helpful to ensure clear lines of communication for prompt issue resolution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
|---|---|
High season | January |
Average price (weeknight) | $267 |
Average price (weekend night) | $282 |
Value for money | 8.6 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | La Fortuna |
Distance to airport | 19.6 mi |