The Insotel Fenicia Prestige Suites & Spa offers 5-star accommodations in Santa Eulalia del Rio. Playa del Rio and Calo de s’Alga are within 10 minutes of the hotel and guests can also walk to other area attractions, including the Etnological Museum, Barrau Museum, the marina, and Puig de Missa. Local shops and cafes are also in the area.
This luxury hotel and spa features 172 guest rooms and suites with a full-service spa that includes private treatment rooms. There are four restaurants for guest dining and a poolside bar is available in addition to the indoor bar. Room service is offered during limited hours. The hotel has a business center and one meeting room is available. The front desk is open 24 hours. Concierge services, including tours and ticket assistance, are provided by hotel staff.
The hotel offers complimentary WiFi throughout the building and free guest parking. There is a library, a terrace, and a lobby lounge area for guest enjoyment. The hotel also has an outdoor pool and a children’s pool, with a free kids’ club program. Airport drop-off service is available for a fee. This is a smoke-free property that does not allow pets. An area shuttle is also available for a small charge.
All guest rooms include soundproofing, blackout curtains, air conditioning, and ceiling fans for guest comfort. Rooms also feature premium bedding, satellite TV, an in-room safe, desk and phone, and a private bathroom with a soaking tub, bidet, and designer toiletries.
General
Services and conveniences
Basics
Bathroom
Accessibility and suitability
Things to do
Dining
Pool and spa
Media and entertainment
Family friendly
Bedroom
Parking and transportation
Laundry
Outdoor
Workspace
Health and safety
Fitness
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What are the highlights of the hotel's breakfast buffet?
The hotel offers a nice and varied breakfast with a lot of choices. The swimming pool is great as well. The lifeguard was super friendly in offering us towels the entire stay! The entire staff is nice and friendly. The sunbeds are good as well.
What are the main features of the hotel's pool area?
Pool area exceptionally clean staff  great service at breakfast 
What are guests saying about the hotel's staff and customer service?
Staff, cleanliness, pool ( bliss), cabanas
What practical information can you provide about the hotel's room service?
The room service food was very poor. Everything undercooked (raw chips) and the pizza barely cooked. I went as a solo traveller and none of the two restaurants were open so every evening I had no choice but to have room service. If the restaurants were closed due to no staff you should of advertised it on your website. This was a big disappointment.
What are guests saying about the hotel's beds and room comfort?
Some of the spa facility’s didn’t work which was a shame but still very relaxing. Had a great facial with Marta
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool or sea comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to attractions like Puig de Missa, the marina, and local shops and cafes makes it convenient for guests to explore the area on foot.
Consider Upgrading to Half-Board
Some guests found the hotel's breakfast buffet incredible, so opting for a half-board package might be a good choice to enjoy the hotel's dining options.
Check Spa Availability
Some guests were disappointed by the limited availability of spa facilities. It's advisable to check the status of spa services and facilities before booking if this is an important aspect of your stay.
Avoid Room Service for Meals
A few guests were dissatisfied with the quality of room service food. It might be better to explore dining options outside the hotel for a better culinary experience.
Plan for High Season
Considering the hotel's location and amenities, visiting during the high season in August might result in a more vibrant atmosphere and access to a wider range of activities and services.
Take Advantage of the Concierge Services
The hotel offers concierge services, including tours and ticket assistance, which can enhance the overall guest experience by providing valuable local insights and recommendations.
Consider Transportation Options
While the hotel offers an airport drop-off service for a fee, guests might want to explore the nearby attractions and consider using the shuttle service for added convenience.
Be Mindful of Family-Friendly Environment
Families with children might appreciate the hotel's kid-friendly amenities, while adult travelers seeking a quieter environment may want to consider this aspect when planning their stay.
Inquire About Room Maintenance
Some guests reported issues with room facilities such as drainage and water pressure. It's advisable to communicate any concerns promptly to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | July |
Average price (weeknight) | $301 |
Average price (weekend night) | $324 |
Insotel Fenicia Prestige Suites & Spa is located at Calle Narcisos, 0.5 miles from the center of Santa Eulària des Riu. Puig de Missa is the closest landmark to Insotel Fenicia Prestige Suites & Spa.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Insotel Fenicia Prestige Suites & Spa.
Yes, Insotel Fenicia Prestige Suites & Spa offers free Wi-Fi.
Yes, Insotel Fenicia Prestige Suites & Spa offers free parking.
Insotel Fenicia Prestige Suites & Spa is 11.1 miles from Ibiza. Insotel Fenicia Prestige Suites & Spa is 75.6 miles from Palma de Mallorca Son Sant Joan.
Yes, Insotel Fenicia Prestige Suites & Spa has a pool onsite.
KAYAK scours the web for all room deals available at Insotel Fenicia Prestige Suites & Spa in Santa Eulària des Riu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Insotel Fenicia Prestige Suites & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Insotel Fenicia Prestige Suites & Spa.
Value for money | 7.9 |
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Distance to city center | 0.5 mi |
Nearest Airport | Ibiza |
Distance to airport | 11.1 mi |