Ribai Hotels Santa Marta

The hotel offers a clean and tidy environment, comfortable rooms, a good location, and nice staff.

Some guests mentioned extra taxes, rooms without windows, small rooms with no daylight, and limited breakfast options.

The hotel provides daily housekeeping, face masks for guests, physical distancing measures, a rooftop pool, and a complimentary breakfast.

Guests have praised the hotel for being very clean and tidy, but some mentioned issues with black hair on the floor and stained bed sheets.

The high season is in May, and the low season is in November.

Several guests mentioned that rooms without windows felt cramped and lacked natural light. Consider requesting a room with a proper window to enhance your stay.

Some guests reported noise issues, particularly from the street and hallway. If you're sensitive to noise, consider requesting a room away from the street or hallway to ensure a peaceful stay.

The hotel's central location was praised by many guests, making it convenient for exploring nearby attractions, restaurants, and shopping areas.

A few guests mentioned limited breakfast options and experiences with staff serving modest portions. Keep this in mind when setting expectations for the breakfast service.

Some guests expressed surprise at the room size and the absence of certain amenities, such as exterior windows. It's advisable to verify room details and amenities before confirming your booking.

Guests appreciated the possibility of early check-in, which can be convenient for those arriving ahead of standard check-in times.

If noise is a concern, especially from the street or nearby construction, consider discussing this with the hotel staff to find a suitable room or potential solutions.

Many guests enjoyed the rooftop pool, highlighting it as a great feature for relaxation and enjoying the city views. Consider allocating time to enjoy this amenity during your stay.

Several guests praised the friendly and helpful nature of the staff, citing instances of exceptional care and attention. Don't hesitate to seek assistance from the accommodating hotel team.

A few guests mentioned discrepancies in the amount charged compared to their booking. It's advisable to verify all charges upon check-in to ensure accuracy.