Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Perfectly clean."10.0 "100% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.4 "Incredible bar."
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9.1 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 8.0 "Easily accessible by car , said 80%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
8.9 "Breakfast is good."
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6.8 "Rooms are ok."
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6.5 "Internet is average."
Overall Rating
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9.6 "Perfectly clean."10.0 "100% said
rooms were clean ." -
9.4 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
9.1 "Incredible bar."
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 7.5 "75% said thereception staff was great ." -
8.8 "Breakfast is good."
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6.7 "Rooms are ok."
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6.5 "Internet is average."
Overall Rating
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9.3 "Terrific location."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Excellent breakfast."
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8.3 "Amenities are good."8.2 "82% thought the
building was wonderful ." -
7.7 "High comfort."7.8 "78% thought
rooms were spacious ." 8.4 "84% said thebeds were comfortable ." -
7.0 "Nice rooms."
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6.3 "Vibe was decent."
Overall Rating
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9.2 "Terrific location."
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8.8 "Great service."9.2 "92% thought the
service was very professional ." -
8.7 "Breakfast is good."
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7.4 "High comfort."8.0 "80% thought
rooms were spacious ." -
7.0 "High value."
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6.7 "Rooms are ok."
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5.8 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Staff very friendly and helpful food was excellent room was comfortable I would have liked a tea kettle in the room
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8.2review from
The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price. The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a very good value.
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8.0review from
Good location, very nice staff, nice comfortable rooms
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10.0review from
great location, very comfortable the internet was inconsistent
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8.0review from
Location, location, location. I wish there were more restaurant choices.
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4.7review from
this is a big hotel and near the center of the santiago... not bad
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8.0review from
Very nice lobby layout. Nice breakfast. Classy rooms. Very polite and helpful staff.The hotel did not charge me for a late cancellation 1 night due to cancelled airline flight when they could have by their terms and conditions.. The City Tour they organised was terrific.Highly recommended Coffee concentrate is pretty poor compared to proper brewed coffee but this seems to be the standard in South America. Meals expensive compared to good restaurants close by. More complimentary water in vathroom would be appreciated as to purchase it is USD10.
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10.0review from
Staff very friendly and helpful food was excellent room was comfortable I would have liked a tea kettle in the room
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8.2review from
The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price. The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a very good value.
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8.0review from
Good location, very nice staff, nice comfortable rooms
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10.0review from
great location, very comfortable the internet was inconsistent
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8.0review from
Location, location, location. I wish there were more restaurant choices.
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8.0review from
Very nice lobby layout. Nice breakfast. Classy rooms. Very polite and helpful staff.The hotel did not charge me for a late cancellation 1 night due to cancelled airline flight when they could have by their terms and conditions.. The City Tour they organised was terrific.Highly recommended Coffee concentrate is pretty poor compared to proper brewed coffee but this seems to be the standard in South America. Meals expensive compared to good restaurants close by. More complimentary water in vathroom would be appreciated as to purchase it is USD10.
