Pros (+) Staff very friendly and helpful food was excellent room was comfortable
Cons (-) I would have liked a tea kettle in the room
5 stars
Hotel Plaza San Francisco
Photos of Hotel Plaza San Francisco
Overview
Offering a sauna, an indoor pool and free Wi-Fi, Hotel Plaza San Francisco is situated in Santiago and is a five-minute stroll from Santa Lucia Hill and University of Chile. It is located a brief walk from Plaza de Armas, Pontifical Catholic University of Chile and La Moneda Palace.
This 5-star hotel provides a 24-hour reception, an express check-in and check-out feature and a ballroom. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon enquiry. A friendly tour desk is on hand and Bellas Artes Metro Station is within walking distance, making it convenient for guests to explore the area and its attractions.
All of the modern rooms at Hotel Plaza San Francisco feature a hair dryer and a mini bar. There are also honeymoon suites available.
Focusing on local and international dishes, Hotel Plaza San Francisco's in-house restaurant serves tempting choices for dinner. Those wanting to unwind with a drink can do so in the on-site bar. A choice of eating options can also be found in the surrounding area.
Hotel Plaza San Francisco Santiago is also moments from the area's well-known establishments, plus Metropolitan Cathedral of Santiago is a 10-minute walk away. Comodoro Arturo Merino Benitez International Airport is a 25-minute drive away and Universidad de Chile Metro Station is within walking distance.
Latest deals for Hotel Plaza San Francisco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Plaza San Francisco
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Indoor pool
- Sauna
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
General
- Family rooms
- Seating area
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Extra-long beds (> 2 meters)
Fitness
- Fitness center
Reviews of Hotel Plaza San Francisco
8.8
Very good
2602 verified ratings
Wonderful
1742
Very good
426
Good
233
Okay
84
Fair
50
Mediocre
30
Poor
37
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness, citing issues such as unhelpful reception staff and dusty areas. The amenities, including breakfast and pool access, also received mixed reviews, with some guests expecting more from a four or five-star hotel.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
685 reviews
9.2 out of 10
9 reviews
10 out of 10
1 review
8.6 out of 10
3 reviews
All reviews
Pros (+) The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price.
Cons (-) The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a v...
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Pros (+) Good location, very nice staff, nice comfortable rooms
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's in-house restaurant?
The hotel's in-house restaurant offers tempting choices for dinner, focusing on local and international dishes. It's a great place to unwind with a drink as well.
Are there any specific amenities for families with children?
Yes, the hotel offers babysitting/child care services and kids' meals, making it convenient for families with children.
What are the best times to visit the hotel?
The high season is in March, offering a vibrant atmosphere, while the low season is in September, providing a more relaxed experience.
How is the cleanliness of the hotel rooms maintained?
The hotel ensures that guest accommodations are disinfected between stays and sealed after cleaning, with all plates, cutlery, and glasses sanitized for the guests' safety.
Is parking available at the hotel?
Yes, the hotel offers free parking and a shuttle service for additional convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Good Air Conditioning
Some guests mentioned that the air conditioning in certain rooms was not very effective, so it might be worth checking with the hotel about the air conditioning situation in the specific room you book.
Explore Nearby Attractions
The hotel's location is fantastic for exploring many of the city's attractions, with several within walking distance. Consider taking advantage of the proximity to places like Iglesia de San Francisco and Plaza de la Constitucion.
Check for Room Upgrade Opportunities
A few guests mentioned receiving unexpected room upgrades, enhancing their stay. It might be worth inquiring about potential upgrade options when making a reservation.
Consider Bringing Your Own Drinking Water
Some guests noted that tap water was not suitable for drinking and that the hotel only provided a small bottle of water upon arrival. Bringing your own reusable water bottle or purchasing water nearby might be convenient.
Inquire About Spa Facilities
If you're interested in using the spa facilities, it's advisable to check with the hotel about the specific amenities available. Some guests were surprised by the limited nature of the sauna and the spa facilities.
Take Advantage of the Breakfast Buffet
Many guests praised the breakfast, describing it as fabulous and superb. It's recommended to indulge in the extensive breakfast buffet during your stay.
Be Mindful of Noise Levels
Some guests mentioned that rooms facing the street could be noisy. If you're sensitive to noise, it might be beneficial to request a quieter room location.
Utilize the Hotel's Concierge Service
The hotel offers a concierge service, which can be valuable for getting recommendations, making reservations, and arranging activities in the area. Consider reaching out to the concierge for assistance with your plans.
Check for Room-Specific Amenities
While the hotel offers modern rooms, it's advisable to confirm the specific amenities available in the room you book, as some guests mentioned variations in room features such as air conditioning and view.
Plan for Potential Room Maintenance
A few guests noted issues with room maintenance, such as curtains not closing properly. It might be helpful to communicate any concerns promptly to the hotel staff for resolution.
Location
Alameda 816, Santiago
What's nearby
- Palacio de la Moneda0.3 mi
- Santa Lucia Hill0.3 mi
- Plaza de la Constitucion0.4 mi
- Plaza de Armas0.4 mi
- Catedral Metropolitana de Santiago0.5 mi
- Pontificia Universidad Católica de Chile0.5 mi
- University of Chile0.5 mi
- Santiago City Centre0.8 mi
- Mapocho Cultural Center0.9 mi
- Plaza Baquedano0.9 mi
- Parque O'Higgins1.3 mi
- Fantasilandia1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Plaza San Francisco
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | $128 |
Average price (weekend night) | $131 |
When to book a room at Hotel Plaza San Francisco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hotel Plaza San Francisco
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Value for money | 8.7 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 8.7 mi |
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