Everithing was ok
Latest deals for Sheraton Santiago Hotel and Convention Center
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Deals from
$105
•Cheapest rate per nightCompare prices for Classic room, King room and 28 more Sheraton Santiago Hotel and Convention Center deals.
Classic room, bed type unknown
No inclusions
$114
nightly with fees
Superior room, 1 king bed
No inclusions
$115
nightly with fees
Classic room, bed type unknown
No inclusions
$119
nightly with fees
Classic room, bed type unknown
No inclusions
$123
nightly with fees
Standard room, bed type unknown
No inclusions
$141
nightly with fees
Classic room, bed type unknown
No inclusions
$160
nightly with fees
Classic room, 1 king bed
No inclusions
$180
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Sheraton Santiago Hotel and Convention Center
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Reviews of Sheraton Santiago Hotel and Convention Center
8.2
Very good
2406 verified ratings
Wonderful
1173
Very good
379
Good
263
Okay
171
Fair
152
Mediocre
89
Poor
179
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many finding it convenient for exploring the city and close to key attractions. The breakfast was also highlighted positively by several guests for its quality and variety. However, there were frequent complaints about cleanliness, especially in rooms and common areas, as well as issues with service, such as insufficient amenities, slow response to requests, and unhelpful staff. These negative aspects impacted the overall experience for some guests, despite the hotel's attractive appearance and good facilities.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
258 reviews
9.6 out of 10
2 reviews
10 out of 10
1 review
9.9 out of 10
4 reviews
All reviews
Great Hotel . Good location Very friendly staff Very good facilities and service
Everithing was ok
Pros (+) Staffs are friendly and willing to help.
Cons (-) The checking in queue with more than 5 persons in a queue was bit too long
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the food and dining experience at Sheraton Santiago Hotel and Convention Center?
Guests can enjoy a unique dining experience at the sophisticated bar and restaurant. The hotel also offers packed lunches if needed, and the breakfast is very nice outside by the pool.
How are the beds and bedding at Sheraton Santiago Hotel and Convention Center?
The rooms feature very spacious and quiet beds, with great mattresses, pillows, and bed linen. The bed is very comfortable, ensuring a good night's sleep.
What are the cleanliness and maintenance standards like at Sheraton Santiago Hotel and Convention Center?
The hotel is clean and well-maintained throughout, with friendly staff and immaculate grounds. The pool area is very nice with a good view, and the hotel offers daily housekeeping and enhanced cleaning protocols.
Is parking available at Sheraton Santiago Hotel and Convention Center?
The hotel offers parking and private parking for guests, providing convenient options for those with vehicles. Additionally, there is an airport shuttle service available for added convenience.
When is the best time to visit Sheraton Santiago Hotel and Convention Center?
The high season at the hotel is in June, offering a great time to experience the hotel's outdoor pool area and the nearby attractions. However, it's important to note that the hotel is showing its age in some areas.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in April, which is considered the low season. This could offer a more relaxed experience.
Take Advantage of the Outdoor Pool
Guests appreciated the clean and well-maintained outdoor pool area. It's a great spot to relax and enjoy the view.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, particularly from parties around the pool area. Consider requesting a room away from potential noise sources.
Check Room Amenities
Some guests found the room amenities to be lacking, such as limited towels and no washcloths. It may be helpful to inquire about specific amenities before your stay.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Santuario del Cerro San Cristóbal and Sky Costanera. Take advantage of the hotel's proximity to these sites.
Consider Dining Options
While the hotel's restaurant received mixed reviews, guests enjoyed the breakfast by the pool. Exploring nearby dining options could provide a varied culinary experience.
Be Aware of Check-in Times
Several guests experienced delays in room availability during check-in. It may be helpful to manage expectations regarding check-in times, especially during peak periods.
Utilize Concierge Services
Guests found the concierge desk to be very helpful. Take advantage of their services for recommendations and assistance with activities during your stay.
Be Cautious with Transportation Services
Some guests found the hotel's taxi service to be unreasonably priced. Consider exploring alternative transportation options to avoid overpaying.
Location
Ave Santa Maria 1742, Santiago
What's nearby
- Santiago Metropolitan Park0.7 mi
- Santuario del Cerro San Cristóbal0.8 mi
- Costanera Center0.9 mi
- Sky Costanera0.9 mi
- Plaza Baquedano1.3 mi
- Pontificia Universidad Católica de Chile1.7 mi
- Santa Lucia Hill1.8 mi
- Plaza de Armas2 mi
- Catedral Metropolitana de Santiago2.1 mi
- Mapocho Cultural Center2.1 mi
- University of Chile2.3 mi
- Plaza de la Constitucion2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Santiago Hotel and Convention Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | December | $120 | $124 |
Cheapest month to stay with an average 19% drop in price. | Most expensive month to stay with an average 48% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Santiago Hotel and Convention Center
Which month has the cheapest rates at Sheraton Santiago Hotel and Convention Center?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Santiago Hotel and Convention Center is February, with an average nightly rate of $135. The most expensive month is March at $191 per night.
What is the cheapest day to book Sheraton Santiago Hotel and Convention Center?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Santiago Hotel and Convention Center is Sunday, with an average nightly rate of $112. The most expensive day is Wednesday at $131 per night.
How far in advance should you book Sheraton Santiago Hotel and Convention Center?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Santiago Hotel and Convention Center, book around 12 weeks in advance. This could save you approximately 48% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Santiago Hotel and Convention Center
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.6 mi | Santiago Arturo Merino Benitez | 9.7 mi |