Impresive personal attention from every person of the staff
5 stars
The Ritz-Carlton Santiago
Photos of The Ritz-Carlton Santiago
Overview
This elegant Santiago hotel is located within a 10-minute walk of Tobalaba Metro Station. It also offers an indoor pool, a Jacuzzi and a sauna.
This 5-star hotel provides an express check-in and check-out feature, a 24-hour reception and a beauty centre. Airport transfers, a dry cleaning service and a laundry service are available upon enquiry.
There are 205 rooms at The Ritz-Carlton Santiago, each offering all the essentials to ensure a comfortable stay. They are also equipped with a mini bar, a hair dryer and a shower.
Ritz Carlton Santiago's first-class amenities include a traditional bar and an on-site restaurant. Guests can also try one of the many bars and restaurants in the surrounding area.
Located within a short walk of Ritz-Carlton Hotel Las Condes is Titanium La Portada. The surrounding area is also well known for its shops and boutiques.
Latest deals for The Ritz-Carlton Santiago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Ritz-Carlton Santiago
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Conditioner
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Rooftop pool
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Cycling
- Skiing
- Ski-in/Ski-out
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Baby safety gates
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of The Ritz-Carlton Santiago
9.0
Wonderful
732 verified ratings
Wonderful
491
Very good
101
Good
53
Okay
24
Fair
34
Mediocre
12
Poor
17
Summary of reviews
Guests say
Guests appreciated the good location and some amenities like the gym and pool, but many expressed dissatisfaction with the service quality, cleanliness, and the aging facilities. The hotel seems to have a mix of positive experiences with staff but overall, guests feel it does not meet the standards expected from a luxury hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
149 reviews
9 out of 10
2 reviews
All reviews
The hotel doesn’t warrant the Ritz name. It’s old with many items either not working: the steam room has been broken for two months (been there twice), one elevator door scrapes, the toilets remind you of your grandma’s house but less clean, the breakfast food is akin to a courtyard hotel (just basics but dressed up a bit in presentation), and I could go on. If the Hyatt Centric has room it’s a be...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's indoor pool and spa facilities?
The hotel offers an indoor pool, hot tub, sauna, and spa facilities for guests to enjoy during their stay. However, some guests have mentioned that the pool and jacuzzi were colder than expected.
How is the quality of the beds in the rooms?
While some guests have found the beds uncomfortable and in need of upgrading, others have praised the spacious and clean rooms with comfortable beds.
What dining options are available at the hotel?
The hotel features an on-site restaurant, bar, and lounge area where guests can enjoy a variety of dining options. Some guests have mentioned that the breakfast was crowded, while others have praised the food quality and friendly staff.
Is parking available at the hotel?
The hotel offers parking facilities, including valet parking and private parking options for guests' convenience.
What is the best time to visit the hotel?
The high season for visiting the hotel is in October, while the low season is in April. Visitors can expect professional staff, excellent service, and a great location, but may encounter some maintenance and upkeep issues during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Hospitality Floor
Guests recommended choosing a room on the hospitality floor for a more pleasant stay and good food.
Consider Joining the Rewards Club for Free Wi-Fi
To avoid the charge for Wi-Fi, consider joining the hotel's rewards club, as mentioned by previous guests.
Request a Room Upgrade
Some guests suggested requesting a room upgrade to ensure a more comfortable and modern accommodation.
Explore Nearby Dining Options
The hotel's location offers walking distance access to great restaurants, providing an opportunity to explore diverse dining experiences.
Check the Status of Spa Facilities
Before booking, it's advisable to inquire about the status of the spa facilities to ensure they are fully operational during your stay.
Consider Alternative Luxury Hotels Nearby
If the Ritz-Carlton does not meet expectations, consider exploring alternative luxury hotels in the vicinity, as suggested by some guests.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Indoor and Rooftop Pools
Despite some feedback about the pool temperature, many guests enjoyed the indoor and rooftop pools, providing a relaxing experience.
Inquire About Late Check-Out
Some guests were able to secure a late check-out for free, so it's worth inquiring about this option to extend your stay.
Be Mindful of Potential Maintenance Issues
Some guests noted the need for maintenance in certain areas of the hotel, so it's advisable to be mindful of this when making a reservation.
Location
Calle El Alcalde 15, Santiago 677-2208
What's nearby
- Sky Costanera0.7 mi
- Costanera Center0.7 mi
- Santiago Metropolitan Park2.2 mi
- Santuario del Cerro San Cristóbal2.3 mi
- Plaza Baquedano2.7 mi
- Los Dominicos Handicraft Village3.1 mi
- Pontificia Universidad Católica de Chile3.1 mi
- Santa Lucia Hill3.3 mi
- Estadio Nacional Julio Martinez Pradanos3.4 mi
- Plaza de Armas3.5 mi
- Catedral Metropolitana de Santiago3.5 mi
- Mapocho Cultural Center3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Ritz-Carlton Santiago
Low season | June |
|---|---|
High season | April |
Average price (weeknight) | $1,411 |
Average price (weekend night) | $369 |
When to book a room at The Ritz-Carlton Santiago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Ritz-Carlton Santiago
FAQs when booking at The Ritz-Carlton Santiago
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Value for money | 8.2 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 11.1 mi |
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