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|Distance to city center||3.9 mi|
|Nearest Airport||Santiago Arturo Merino Benitez|
|Distance to airport||11.1 mi|
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Breakfast was good but when we arrived at 08:00 everything was empty and not restocked until 08:45. Waited 15 minutes for a bowl for yogurt.
Check-in. We had an overnight flight from the US and no check-in before 3pm. So we walked 07:00 to 3:00 pm then waited for others waiting for 3 pm, got to our room just before 4 pm. So if you want to check in early, find a different hotel.
Nothing personally against the staff but you can tell the management is wrong. I asked several times for an early check-in for my colleague landing early and if it was possible NOT to charge a full night for a few hours. Front desk was never able to provide an answer to this and managed to give him a room when he showed up against his card for "deposit". It's only at check out that I find out not only that they charged his card but when I asked to pay myself with the company card, they were not able to refund his!! "He will receive the funds back on his cards in a few days" Poor service, poor management. Not to mention that the elevator was not working to reach the 10th floor...
Breakfast was great.
The check in process was a disaster.
everything, they were professional and very good at there jobs
the air-con wasn't set per room but the hotel, i wanted my room colder and they said the hotel determines the degrees..
Room quality Room size Location (nice neighbourhood & near metro)
Breakfast can be a little too busy in peak times
In Las Condes district of Santiago, and a short walk from Metro, Hotel Rugendas offers deluxe rooms near to the business zone surrounded by shops, restaurants and local secrets of the city. The perfect location and fine gastronomy make Hotel Rugendas a great choice when visiting Santiago. All rooms feature 49'' smart-TV, private bathroom and free Wi-Fi. Buffet breakfast is available in most of room rates.
based on 770 reviews
Things to Know
- Clean rooms
- Comfortable beds
- Very quiet
Policies vary by room type and provider.
Reviews about Hotel Rugendas
Most Popular Landmarks
- Sky Costanera 0.6 mi
- Parque Bicentenario 1.4 mi
- Parque Arauco 1.6 mi
- Santuario del Cerro San Cristóbal 2.2 mi
- Zoológico Nacional de Chile 2.3 mi
- La Chascona 2.3 mi
|Santiago Arturo Merino Benitez||11.1 mi|