Featuring an outdoor pool, HS HOTSSON Hotel Queretaro offers well-appointed rooms close to Teatro de la Republica. It also provides a 24-hour reception, free Wi-Fi and a kids club.
Staying at the hotel is fun for the whole family, as kids will love the playground and adults can plan sightseeing trips with the help of the friendly staff at the hotel's tour desk. In sunny weather, an outdoor terrace offers a nice spot to relax. It also has superb facilities for meetings and events.
HS HOTSSON Hotel Queretaro provides 150 rooms, each fitted with a mini bar and a refrigerator.
HS HOTSSON Hotel Queretaro is less than a 30-minute drive from Queretaro International Airport and Estadio Corregidora is a short walk away. Autonomous University of Queretaro, 105 Campestre Torre A and El Cerrito are also a short car ride away.
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Pros. Great restaurant
Cons. The rooms were too small, gym too basic, min bar had free beverages but I still had to pay for many water bottles because it was not restocked frequently enough. About 60% more expensive than Fiesta Inn Cento Sur but not worth it.
Pros. Rooms are well equipped, modern and comfortable.
Cons. The beds are a little bit too soft.
Pros. I love the Hotel itself, it's very modern, very clean, bell services, front desk and the bartenders were all very kind and did their best to accommodate me during my 9 night stay. Room service was absolutely horrific, but they did manage to give me two complimentary orders for their shortcoming. However, the good stops there.
Cons. I ordered room service everyday at least once a day and something always seemed to go wrong. Everything was right on the ticket, but the cooks seemed to not care about the quality of the food they produced. For example, I would order pancakes one day, and they would come with a side of fruit. The next day, I ordered pancakes again and they didn't come with fruit and were cold. In another instance, I ordered breakfast and asked for a smoothie which includes strawberries. They ran out of strawberries so instead of telling me that and asking me if I'd like to order something else, they bring me a completely different smoothie the doesn't include strawberries. Their reasoning is that they didn't have strawberries and they took initiative by providing an alternative. That left me speechless. But the worst of all from room service was one night when I placed an order. 30 minutes later, I called about my order and they told me to give them 10 minutes. After another hour passed I got impatient and went downstairs to complain. When I came back, my food was finally in my room and their explanation for the long wait was that they never received an order in their system. Now, housekeeping... Never in my life had I dealt with such terrible housekeeping. Everyday, I would hang the housekeeping sign on the door and call the front desk requesting housekeeping as I left my room to explore the city. When I would come back to the Hotel, I would come back to a dirty room that was never cleaned. I had to change rooms twice due to coming to a dirty room in the middle of the night. Then when my room would get cleaned, the same dirty wet towels I had used the day prior, would be rolled up and put up in the bathroom instead of being replaced by clean towels. Same thing applied with the sheets. Beds were made but sheets weren't changed. I had to call them to change my sheets and towels a couple times. This is a very nice hotel, but their housekeeping and room service are the worst I have ever dealt with. I would come back to this hotel, but not until their housekeeping and room service improves.
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What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a swimming pool, a gym, a playground for kids, and a business center. Guests can also enjoy a complimentary buffet, comfortable beds, and a courtesy frigobar.
What can guests expect from the hotel's customer service?
The staff is known for being friendly, helpful, and customer-oriented. They go above and beyond to ensure a pleasant stay, offering great service at the reception and during breakfast.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned issues with sound isolation, road noise, and the need for better bathroom layout. Additionally, there were comments about the cleanliness of the carpet on the 9th floor.
When is the best time to visit the hotel?
The high season is in February, offering a great time to experience the hotel's beautiful facilities and exceptional staff service. However, it's important to note that the hotel is surrounded by busy highways.
What practical information should guests know about parking?
The hotel provides free parking and valet parking for added convenience. However, some guests have mentioned concerns about the availability of elevator keys for accessing different floors.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that there was a lack of sound isolation, leading to noise from other rooms. Light sleepers may want to consider this when choosing a room.
Take Advantage of the Amenities
Guests appreciated the gym, swimming pool, and overall setup of the hotel. However, some mentioned that the bathroom layout could be improved.
Check Out the Complimentary Buffet
Guests were pleasantly surprised by the simple but delicious complimentary buffet, especially after long travel delays. It's worth taking advantage of this offering.
Be Mindful of Road Noise
A few guests mentioned that road noise was noticeable, so light sleepers may want to consider this when booking.
Explore Nearby Attractions
The hotel is conveniently located near Estadio Corregidora, El Cimatario National Park, and several museums, providing opportunities for sightseeing and exploration.
Consider the Location
While the hotel's location was convenient for some, others found it a bit far from downtown Queretaro. Consider the proximity to your planned activities when booking.
Take Note of the Staff Service
Many guests praised the friendly and helpful staff, while a few mentioned instances where they felt the service could be improved. Being aware of this can help manage expectations.
Enjoy the Buffet Breakfast
Several guests loved the breakfast options and the service provided. It's a great way to start the day before heading out to explore the nearby attractions.
Be Mindful of Noise Levels
Some guests mentioned noisy children in the hallway, so those seeking a quieter stay may want to consider this aspect.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | January |
Average price (weeknight) | $125 |
Average price (weekend night) | $114 |
Hs Hotsson Hotel Queretaro is located at Blvd. Bernardo Quintana No. 8300, 2.4 miles from the center of Santiago de Querétaro. Estadio Corregidora is the closest landmark to Hs Hotsson Hotel Queretaro.
Check-in time is 3:00 PM and check-out time is 1:00 PM at Hs Hotsson Hotel Queretaro.
Yes, Hs Hotsson Hotel Queretaro offers free Wi-Fi.
Yes, Hs Hotsson Hotel Queretaro offers free parking.
Hs Hotsson Hotel Queretaro is 11.6 miles from Santiago de Querétaro. Hs Hotsson Hotel Queretaro is 65.8 miles from Morelia.
Yes, Hs Hotsson Hotel Queretaro has a pool onsite.
KAYAK scours the web for all room deals available at Hs Hotsson Hotel Queretaro in Santiago de Querétaro and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hs Hotsson Hotel Queretaro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hs Hotsson Hotel Queretaro.
Value for money | 8.4 |
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Distance to city center | 2.4 mi |
Nearest Airport | Santiago de Querétaro |
Distance to airport | 11.6 mi |