Pros (+) Location
Cons (-) Tha facities and service
3 stars
Matum Hotel & Casino
Av. Las Carreras 1, Santiago de los Caballeros 0, Dominican Republic
Santiago de los Caballeros, Dominican Republic
See location+1 809 581 3107Photos of Matum Hotel & Casino
Overview
Located in Santiago de los Caballeros, Matum Hotel & Casino is within walking distance of Monumento de Santiago and offers free Wi-Fi. It has a gym, as well as laundry facilities, an express check-in and check-out feature and meeting rooms.
There are a variety of facilities available to guests of the hotel, such as a safe, room service and a tour desk. Additional services include a dry cleaning service.
Matum Hotel & Casino's rooms provide a mini bar and a refrigerator, plus all the essentials for a comfortable stay. They are also fitted with a microwave and a hair dryer.
For those wishing to dine out during their stay at the hotel, there are a variety of eateries located close by. Those staying at the property can also easily visit attractions nearby, such as Fortaleza San Luis and Estadio Cibao.
Latest deals for Matum Hotel & Casino
Amenities at Matum Hotel & Casino
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Adapter
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Kitchen
- Wine glasses
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Minibar
- Snack bar
- Bar/Lounge
- Breakfast in the room
- Dining table
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
Parking and transportation
- Free parking
- Valet parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
- Garden
Things to do
- Casino
- Beauty salon
- Night club
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Child pool
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Matum Hotel & Casino
7.2
Good
773 verified ratings
Wonderful
189
Very good
95
Good
114
Okay
65
Fair
89
Mediocre
74
Poor
147
Summary of reviews
Guests say
Guests appreciated the hotel's great location and breakfast options, but many complained about excessive noise from nearby clubs and casinos, making it difficult to sleep. Some reviews also mentioned issues with room maintenance and staff professionalism.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.6 out of 10
3 reviews
All reviews
Pros (+) Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado
Cons (-) Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.
Pros (+) It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful.
Cons (-) The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.
Pros (+) The casino
Cons (-) Not good at all.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during a stay at Matum Hotel & Casino?
During your stay at Matum Hotel & Casino, you can visit nearby attractions such as Monumento a los Héroes de la Restauración, Fortaleza San Luis, Parque Duarte, and St. James the Apostle Cathedral, all within a mile from the hotel.
What are the main amenities offered at Matum Hotel & Casino?
Matum Hotel & Casino offers amenities such as a casino, beauty salon, outdoor pool, fitness center, and a variety of dining options including a snack bar, restaurant, and bar/lounge.
How is the cleanliness and maintenance of the hotel rooms at Matum Hotel & Casino?
Guests have mentioned that the hotel rooms at Matum Hotel & Casino are in need of updates and better maintenance, with some concerns about outdated furniture and lighting. However, the hotel staff has been praised for their friendliness and service.
What are the common concerns about staying at Matum Hotel & Casino?
Some guests have expressed concerns about the noise from nearby construction, outdated facilities, and the closure of the casino and onsite restaurant. Additionally, there have been mentions of issues with the size and comfort of the beds.
When is the best time to visit Matum Hotel & Casino?
The high season for visiting Matum Hotel & Casino is in February, while the low season is in January. It's advisable to plan your visit accordingly to enjoy the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests reported noise from ongoing construction, so consider requesting a room away from any renovation work.
Explore Nearby Attractions
The hotel is conveniently located near Monumento a los Héroes de la Restauración and Fortaleza San Luis, making it easy to explore these attractions on foot.
Check Room Amenities
Ensure that the room you book meets your specific needs, as some guests mentioned issues with outdated furniture and lighting.
Inquire About Casino and Restaurant Availability
The hotel's casino and restaurant may not always be open, so it's advisable to check their operational status before arrival.
Consider Noise Levels
Guests have noted noise from nearby clubs, so if you're sensitive to noise, it may be helpful to request a quieter room location.
Take Advantage of the Pool
Despite some feedback about the pool, it offers a diving board and can be a refreshing spot to relax.
Verify Special Services
Confirm the availability of special services like the casino and kids' classes at the pool to avoid disappointment upon arrival.
Be Mindful of Historical Significance
The hotel is appreciated for its historical value, so take some time to learn about its heritage and events during your stay.
Plan for Breakfast
While many guests praised the breakfast, some mentioned limited options and the need for improvement, so it's worth considering your breakfast preferences.
Consider Transportation
The hotel offers an airport shuttle, free parking, and valet parking, which can be convenient for guests arriving by air or car.
Location
Av. Las Carreras 1, Santiago de los Caballeros 0
What's nearby
- Monumento a los Héroes de la Restauración401 yd
- Fortaleza San Luis0.8 mi
- Parque Duarte1 mi
- St. James the Apostle Cathedral1 mi
- Puente Hermanos Patiño1.2 mi
- Centro Cultural Eduardo León Jimenes1.6 mi
- Estadio Cibao1.6 mi
- Campo de Golf1.9 mi
- Colinas Mall2.1 mi
- Mundo Acuático3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 2:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Matum Hotel & Casino
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $75 |
Average price (weekend night) | $76 |
When to book a room at Matum Hotel & Casino
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Matum Hotel & Casino
FAQs when booking at Matum Hotel & Casino
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Santiago de los CaballerosGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Santiago de los Caballeros |
Distance to airport | 6.4 mi |
Everything you need to know for your stay in Santiago de los Caballeros
Complete your trip
Popular destinations