Pros (+) Location
Cons (-) Tha facities and service
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Matum Hotel & Casino
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Reviews of Matum Hotel & Casino
7.3
Good
924 verified ratings
Wonderful
258
Very good
121
Good
127
Okay
71
Fair
103
Mediocre
82
Poor
162
Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it ideal for tourists and convenient for exploring the city. Many reviews highlighted the friendly and attentive service from staff, as well as the enjoyable breakfast offerings. Some guests appreciated the spacious and comfortable rooms. However, there were several complaints about cleanliness, noise, outdated facilities, and issues with amenities such as air conditioning, WiFi, and TV. Overall, the positives of location, service, and breakfast stood out most.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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7.3 out of 10
327 reviews
6.6 out of 10
4 reviews
7.3 out of 10
2 reviews
4 out of 10
1 review
5.9 out of 10
4 reviews
All reviews
Pros (+) Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado
Cons (-) Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.
Pros (+) It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful.
Cons (-) The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.
Pros (+) The casino
Cons (-) Not good at all.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best nearby attractions to visit during a stay at Matum Hotel & Casino?
During your stay at Matum Hotel & Casino, you can visit nearby attractions such as Monumento a los Héroes de la Restauración, Fortaleza San Luis, Parque Duarte, and St. James the Apostle Cathedral, all within a mile from the hotel.
What are the main amenities offered at Matum Hotel & Casino?
Matum Hotel & Casino offers amenities such as a casino, beauty salon, outdoor pool, fitness center, and a variety of dining options including a snack bar, restaurant, and bar/lounge.
How is the cleanliness and maintenance of the hotel rooms at Matum Hotel & Casino?
Guests have mentioned that the hotel rooms at Matum Hotel & Casino are in need of updates and better maintenance, with some concerns about outdated furniture and lighting. However, the hotel staff has been praised for their friendliness and service.
What are the common concerns about staying at Matum Hotel & Casino?
Some guests have expressed concerns about the noise from nearby construction, outdated facilities, and the closure of the casino and onsite restaurant. Additionally, there have been mentions of issues with the size and comfort of the beds.
When is the best time to visit Matum Hotel & Casino?
The high season for visiting Matum Hotel & Casino is in February, while the low season is in January. It's advisable to plan your visit accordingly to enjoy the best experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Construction
Some guests reported noise from ongoing construction, so consider requesting a room away from any renovation work.
Explore Nearby Attractions
The hotel is conveniently located near Monumento a los Héroes de la Restauración and Fortaleza San Luis, making it easy to explore these attractions on foot.
Check Room Amenities
Ensure that the room you book meets your specific needs, as some guests mentioned issues with outdated furniture and lighting.
Inquire About Casino and Restaurant Availability
The hotel's casino and restaurant may not always be open, so it's advisable to check their operational status before arrival.
Consider Noise Levels
Guests have noted noise from nearby clubs, so if you're sensitive to noise, it may be helpful to request a quieter room location.
Take Advantage of the Pool
Despite some feedback about the pool, it offers a diving board and can be a refreshing spot to relax.
Verify Special Services
Confirm the availability of special services like the casino and kids' classes at the pool to avoid disappointment upon arrival.
Be Mindful of Historical Significance
The hotel is appreciated for its historical value, so take some time to learn about its heritage and events during your stay.
Plan for Breakfast
While many guests praised the breakfast, some mentioned limited options and the need for improvement, so it's worth considering your breakfast preferences.
Consider Transportation
The hotel offers an airport shuttle, free parking, and valet parking, which can be convenient for guests arriving by air or car.
Location
Las Carreras 1, Santiago de los Caballeros 0
What's nearby
- Monumento a los Héroes de la Restauración401 yd
- Fortaleza San Luis0.8 mi
- Parque Duarte1 mi
- St. James the Apostle Cathedral1 mi
- Puente Hermanos Patiño1.2 mi
- Centro Cultural Eduardo León Jimenes1.6 mi
- Estadio Cibao1.6 mi
- Campo de Golf1.9 mi
- Colinas Mall2.1 mi
- Mundo Acuático3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Matum Hotel & Casino
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | January | $80 | $79 |
Cheapest month to stay with an average 6% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Matum Hotel & Casino
Which month has the cheapest rates at Matum Hotel & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Matum Hotel & Casino is January, with an average nightly rate of $80. The most expensive month is January at $80 per night.
What is the cheapest day to book Matum Hotel & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Matum Hotel & Casino is Friday, with an average nightly rate of $75. The most expensive day is Monday at $80 per night.
How far in advance should you book Matum Hotel & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Matum Hotel & Casino, book around 3 weeks in advance. This could save you approximately 13% compared to booking last minute.
KAYAK's top tips for your stay at Matum Hotel & Casino
FAQs when booking at Matum Hotel & Casino
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See most recommended stays in Santiago de los CaballerosGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Santiago de los Caballeros | 6.4 mi |