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The hotel has an excellent location and an impressive architecture. The staff is friendly but not professional style. The facilities don't work in an efficient way. The hotel is taciturn and with a lack of life and music. The spa is badly managed and the mechanical equipment often broken. Poor lighting.
Everything perfect for romance. The Villa option is apart from the main building but you have full privacy in return.
Location, View, Confort of the Room, Spa facilities, Silence and Breakfast. - Too dark in the room, - Restaurant for Dinner- food too heavy, lacking smoothness. - Check out- cold and not answering to a complaint I had (water leakeage in the shower room).
The design of the hotel is just gorgeous, and I cannot find the right words to describe the feeling you experience from lying in the bed simply contemplating the most spectacular view over the river and the vineyards... (we got ourselves a Riverview Room, please do the same!). The spa... well, what can I say about the spa...? Is just amazing....!
Beautifully designed in a very nice location. Excellent staff; friendly, helpful, efficient. Great breakfast and dining experiences. A highlight of our stay in Portugal.
The peace and quiet - almost never seeing another guest, even though you were almost full. The food was very good The "background" music was both a poor choice and played far too loud, especially in the restaurant.
The hotel design, the beautiful scenario of the douro hills and the overall tranquility. The untidiness of the room. The layout and in-room glass partitions not allow a desirable level of intimacy/privacy. No particular attention or pampering from hotel staff.
Excellent value for money. Extremely nice staff, difficult to find anywhere else. Very interesting old town with a relaxing atmosphere.
Conveniently situated as a base to explore the Douro valley. Helpful staff and excellent value for money.
The Sunday's buffet lunch in the Hotel is fabulous.
Very quiet hotel No internet access, TV set a bit old
Good price for a 4 star hotel.
Location and the city. Staff at the gym very nice. Unconfortable beds, rooms are a bit old and lack of decoration, the hotel allows people not installed in the hotel to use the pool, so when we intended to use the poll we had to sit on the flor cause there were no chirs available for hosts...
proximity to boat, train and bus transport, great views of river, restaurant: good food, wine and service, and moderately priced, would have liked more tourist information available
View over the river was worth the extra cost
The view and the restaurant They need a lift to the car park
Handy location for railway station and excellent views over the Douro Single room for our daughter was expensive
The room was spotlessly clean and the view from the balcony was exceptional!!! I also loved the lobby mural and view. The town of Regua is wonderful, and we found it the nicest and most charming in the whole Douro area. We actually booked in Regua because we were taking the Douro Azul cruise and it left from there. We felt extremely lucky to have happened upon your hotel. No.
great view of the river, upgrade to a suite rooms need restoration, swimming pool not working
excellent position with easy transfer to rooms overlooking the douro river and vineyards good restaurent and other restaurants nearby.excellent staff nothing
The hotel is excellently located at directly at the river Douro in the heart of the Douro region. We received an upgrade and had a suite available with a perfect view to the river. Ask for a room with river view, because the rooms to the street side may be noisy due to heavy traffic. Also the breakfast buffet is really good. We could not find anything negative during our stay.
The balcony overlooking the beautiful Douro river. Spacious room and facilities. Wonderful breakfast.
Right on river with good views, and close to best restaurants in town. Important to get the river views. A couple of the reception staff were not that helpful and spoke little English. One was very good.
Very charming and confortable
A charming Hotel surounded by vineyard. The original house as been restaured giving the guess a mix of modern confort with a taste of tradition. Our Bedroom was big, well decorated, and very confortable. Bathroom was a very nice surprise very modern with only the finest materials. A final toutch was given by the Occitanne products. The breakfast is served in a large room with an excellent view. The buffet was five stars, we love the natural peaches. We finished with a nespresso coffee.
I mostly liked the confort of the hotel (room included). The breakfast was fine. The breakfast room should be more sound efficient, any conversation we have over breakfast you can ear it all over the room.
Very good room, bathroom well equipped, and a very good quality breakfast.
gorgeous room, cool detail of having a window from the bathroom to the room and to the perfect douro view. unique view from the bar terrace at night. the swimming pool outside is actually a plastic tank. as usually, the single rooms are the least best ones, yet we pay the same as a couple.
Reception staff very helpful. Breakfast very good. Building light, airy and spacious. Restaurant very disappointing, let down by inefficient service and long waiting for menus, drinks, food.
Great location, easy to find, great views ( from all rooms). All facilities were great. Room was 2nd to none with lovely balcony. Limited parking at front, but we still got a spot quite easy.
When we had minor medical emergency, the staff responded immediately with true concern, which they showed throughout our stay. Pool and turkish bath were heavenly, very clean and well maintained. New carpet fumes in the hallway outside our room detracted from otherwise perfect stay.
rooms were to hot almost suffocating; breakfast incredible poor; parking for mini cars
We liked the countryside location yet convenient for Lamego and motorway access to the Douro valley. The propriertor herself gave us tips on what to see in various places. Our room was a thoughtful convertion of an outbuilding and gave us a sitting area as well as bedroom space on a mezzanine floor. Swimming pool about 100 metres walk from main house. Guests should be aware that the evening meal is 37.5 euros. It is reasonable value for money for a gourmet meal in a special location but the full meal is the only option offered.
I would recommend anybody in the area to stay at this hotel. This is not 5* Sheraton with plasma TV and state of the art air con but it is 5* character and comfort and friendliness. The food if you stay for dinner is very local and amazing good value and breakfast is as good as you will get anywhere.The building has been restored magnificently and if you are near the Douro it is a must.Although booked for one night did extend the booking to two nights as we were so impressed
We enjoyed an unbelievable warm atmoshere in an environmet that was full of history. The decoration of the rooms and the whole area gives a strong flavor of Portugese history which we really appreciated. The dinner we had was a perfect example to learn about traditional cusine of this region - we will come back - quite soon - to stay a bit longer and relax.
Charming staff, wonderful common areas. Large room and bath. Wonderful setting on a large farm Hard to find
The hotel is very beautiful designed and decorated, however do not let beauty mislead you. The clerk tried to be very helpful and to compensate us for all the trouble the hotel caused. When we were there - they had 2 weddings in halls situated next to the guest rooms. They allowed loud music to play until after midnight! We were there with 2 small children and it was horrible. It seems that they just do not care about their guests. the room was very smelly (smell like cat pee) and there was a showercup hang on the door).the room have a window and a door that opened to the outdoor dining room - so you couldn't open them as you had no privacy - and that was a major problem as there was no airconditioner in the room!!! I would not recommened this place to anyone.
During our five weeks in Spain and Portugal this amazing quinta was by far the highlight of our hotel experiences on this or any other trip The building itself is furnished with such style and elegance we felt we were staying in a castle. The really fun thing is that many of the decorative items in the lovely rooms are actually for sale. It was like having a totally private, unhurried shopping experience! The English-speaking staff were extremely attentive, welcoming and helpful. We were encouraged to walk around the extensive vineyards and orchards and pick all the fruit we wanted. I cannot say enough good things about this amazing destination. It was totally awesome...we didn't want to leave, and are already talking about returning.
Undiscovered gem. The hotel is a true notbleman's century old family room that is still occupied by the owners (couple with 2 children). It is in the middle of a huge farm / family estate (the drive from the gate to the house is > 2km). Impressive property with 3 large and formal sitting rooms and 3 large and formal dining rooms. Large bedrooms in the basement. Decoration possibly too ornate / kitsch for some. The hotel is not on the gps and is hard to find. Would be better if they give the gps information of a nearby loation instead (E.G. gas station), so that they only need to give instruction on how to reach the hotel on the last km.
An absolutely fabulous setting in vineyards overlooking the duoro. Modern and very well appointed hotel with super friendly, efficient and helpful staff. Great infinity pool again with those great views. Informative wine tasting as part of the experience and very good fixed-menu dining. Only a small point but furniture in guest lounge and dining room not as tasteful as the rest of the hotel.
The location is awesome! The road that lead up to the hotel was very narrow and the turns were very tight. They need to update directions to make it easier to find.
The personal touch! Filippe (and Karsten!) goes out of his way to make your stay a memorable experience.
All in all a very pleasant experience. Superb ambiance and kitchen and friendly staff. Really nobad points related to the stay. In the quinta shop, do Pego should consider the prices for their products. For instance 20 euro for a lbv (compared to Fonseca 2003 13 euro) is a bit difficult to justify.
Location - overlooking the Douro river. It's quiet and gorgeous. Hotel staff are young, helpful and attentive. They sell their own Porto wine. Beatuiful swimming pool. It's a good place to get disconnected.
Good location for Douro valley The town itself is pretty unattractive with very little in the way of bars and restaurants so not suitable for long stays at this hotel. The main disappointment was that there was not outside eating facilities as advertised - were told that this is only used for special occasions. The weather was glorious so it was annoying to have to eat inside. Also, the swimming pool is next to a road - screened by hedges but still noisy.
Nice personal, clean, value for money No
the place is quiet and peacefull
it was short no restaurant on both evenings - kitchen said to be out of commission. Food was being served in dining room but only to Portuguese National jet-ski contestants, we were informed this food was brought in from another restaurant.
Kind hotel stsff, clean, value for money No
The Douro Riverside with the Bars Cool swimmingpool
Definitely the place to be if you want to explore the mid-section of the Douro River. A very spacious place, a huge bathroom, very quiet, perfect if you are looking for a resting place Just forget about the breakfast. Choices are close to nil, and their quality is 0. No regional products, no proper scrambled eggs, no proper juices, I even got rotten (although fresh) grapes. Skip the breakfast at this hotel and get a proper breakfast at a nearby restaurant called The Gentleman
The surroundings are stunning, the hotel was particularly easy to find and quiet. Staff are very helpful and friendly. The welcoming glass of port was a nice touch There is nothing to criticize inside the hotel. There is a steep climb to reception and parking space is limited.
Contemporary, stylish hotel in an excellent location for visiting the Douro River valley and wine regions. Comfortable room, nice bath and good views, Wifi worked and English is spoken by helpful front desk staff. Parking was convenient and free. Breakfast was good but not outstanding. The steep lane to access the second floor reception area (mentioned by others) is not a problem unless you are a very mature guest with tons of luggage. The house restaurant offers traditional dishes and is not up to the quality standards of the rest of the hotel--we would not eat there again. However, directly across the street, is one of the finest restaurants in the region--Restaurante D.O.C.
The hotel was very modern and great for the price. A nice base for visiting the Duoro Valley.
The hotel was very clean welcoming and of a very modern and up to date design. Our room had a beautiful view across to the River Duoro. There is a restaurant where we had dinner, the first night we had a 3 course meal which wasn,t cheap but it was good, the second night we just had an omelette and desesert, which was very reasonable, so you have the choice of what to eat. The breakfast was very good, with a good choice, including fresh home made cakes, and fresh coffee and orange juice. We were situated 15 mins from the nearest town, where you can take a boat trip of train ride to see the beautiful landscape all around. We also visited a nearby Quinta where Port was produced, very interesting. The only minus about the hotel is the side entrance up a steep ramp, which would not be suitable for older or disabled travellers.
Design of hotel. Service in restaurant
The bed was very comfortable Breakfast was served 30 minutes later than advertised. Water sports on the river (jet skis) directly in front of the hotel made a dreadful noise all afternoon - almost until sunset & even the double glazing in the room could not exclude the noise. The "dream view" is more imaginary than real!
Its quietness Access is too bad with a long and steep staircase. My room was too small, with only one chair and scarce view to the scenery
The views across the river Douro and the modern hotel room/hotel facilities. The only thing that would be lovely to have is a pool.
The view - magnificent. I was appalled that an otherwise rather decent hotel - new, clean, with a great view, would have the very nasty smell of the kitchen practically coming into the room through a couple of chimneys located right in front of the common balcony! Also, I found it very unpleasant to receive a phone call to the room urging me to check out, one minute past midday, as I was actually leaving the room.
The hotel is in a quaint little village and the view is absolutely gorgeous. Staff were incredibly professional at all times. The rooms were not very large, but still quite comfortable. We had booked for 2 nights, decided to stay a 3rd (changing rooms in the process) and all was handled for us (we were out the hotel the whole day). Hint: if you're a smoker, stay in the 1st floor (intermediate). It's the only floor with balconies and the view is not that different from 2nd floor. The ramp for accessing the hotel is quite steep, which might make it unsuitable for disabled people. Carrying luggage might be cumbersome, but hotel staff will help you if asked. Also, would have been nice to have in-room WiFi and a bit more variety in the breakfast buffet.
The view and the location are spectacular. We liked the beautifully designed (modern) rooms and furniture and the fact that we could take long walks in the vineyards surrounding the Quinta. The dogs were barking right beneath our window in the middle of the night and something must be wrong with the pipings: whenever somebody was taking a shower it was so noisy it could have been in our room. And: dinner isn't actually worth the money (30 Euros p.p.).
Much more than an over-night stay. Wonderful location and river views. The owner is so helpful and proud to share his home. We are looking forward to a return trip.
The views and the rooms, also food was fairly good The approach to the hotel was dangerous you had to travel along a dirt track only just wide enough for the clio I was driving and often it was very steep with shear drop on one side. Would be dangerous to attempt in the dark and hotelier said that we should have booked for dinner 24 hours before which we were not aware and were not going to attempt to leave and return in the dark,
Everything was great - hospitality of the owners, room, landscape, food, wine
Amazing views. Very welcoming hosts. Lovely home cooked food and great wine. Pool is a little small.
Outstanding property in idyllic location (albeit up a bit of a hair-raising track). The views are fantastic as is the high standard of the design and elegance of this house, it's as good as shown in the publicity pictures if not better. Carlos is a great host, always friendly and offers excellent advice on where to visit and eat. Thoroughly enjoyable visit. My only criticism, and this is probably down to the English reserve, is that the dining area consists of one long table (with fantastic views I should add) and the seating is always arranged so that you are ontop of the other guests - fine if you know them or speak their language but not so good if you want a relaxing or romantic meal.
Excellent stay! Fantastic views over the Douro valley, great home made food, wine and porto from own production.
The hospitable, yet not overbearing, attention from the Quinta's family-run owners was much appreciated. The atmosphere was elegant and sophisticated, but at the same time a relaxed and laid back approach was recognized and welcomed. The proximity to local towns afforded day trip excursions, and the remoteness of the Quinta allowed for much needed seclusion and quiet down time. While enjoying down time, the Quinta offered a wide array of activities on site to accommodate any age level and wine connoisseur. Not enough can be said of the personable and knowledgeable owners, however. Note: The owner’s farm dog was equally a treat, having left our own family pet at home. No issues.
For any one who enjoys Port, as a working Quinta it provides a fabulous insight into the production of Port wine. The place is very well appointed with stunning views and the owners are extremely helpful and friendly The access road is VERY dangerous as it winds its way up the mountain. It is narrow and with lethal drops of many 100's of feet just inches from the vehicle. Very un-nerving for any one with vertigo or who is not 100% sure of their driving abilities
The place is new and clean, smells good. The owners Carlos and Madalena are very special people of the kind you dont see very often. I wish I had more time to stay there at least one more day. Not really, but the road after you leave the highway could be better.