2.0
Poor
Joonyoung, Aug 2025

Bad
Accessibility and suitability
Health and safety
Basics
Dining
Services and conveniences
General
Bathroom
Laundry
Bedroom
Family friendly
Media and entertainment
Workspace
Pool and spa
Parking and transportation
Outdoor
Things to do
Fitness




The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is a great choice for business travelers, especially during the high season in March. Additionally, it's an ideal location for those attending events at the nearby Sambódromo, such as the Carnaval.
How is the quality of the beds at the hotel?
Guests have consistently praised the comfortable beds, with one reviewer mentioning that they had a hard time getting out of bed because it was so comfortable.
Is parking available at the hotel?
The hotel offers parking and valet parking, making it convenient for guests who are arriving by car.
What can guests expect from the food quality at the hotel?
The hotel offers a fantastic and plentiful breakfast, with very good food and wine available. Additionally, the staff is accommodating and caters separately for special dietary requests, such as vegan options.
How is the cleanliness and customer service at the hotel?
While some guests have mentioned issues with cleanliness, such as a need for deep cleaning in certain areas, many have praised the staff for being extremely accommodating and helpful, especially during events like the Carnaval.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading for Business Trips
Guests found the upgraded rooms to be comfortable and great for business trips due to their proximity to the airport and city center.
Take Advantage of the Free Shuttle
Guests appreciated the hotel's free shuttle service to the shopping mall, making it convenient for shopping and exploring the area.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, particularly with outdated rooms, dirty bathrooms, and the need for deep cleaning. It's advisable to check recent reviews for cleanliness concerns before booking.
Request High-Floor Rooms in Advance
If you prefer a high-floor room, it's recommended to request this in advance to ensure availability, as some guests reported issues with receiving the requested room floor despite paying an extra fee.
Be Mindful of Check-in and Check-out Delays
Several guests experienced long delays during check-in and check-out, so it's advisable to plan accordingly and allow extra time for these processes.
Confirm Payment Details
Some guests faced challenges with payment options, particularly regarding installment payments. It's recommended to clarify payment details in advance to avoid any inconveniences during check-in.
Consider Bringing Your Own Water
As some guests noted the absence of complimentary water in the rooms, it might be useful to bring your own water bottles for convenience.
Explore Nearby Attractions
The hotel's proximity to attractions like the Museu de Arte Sacra de São Paulo and the Pinacoteca do Estado de São Paulo makes it an ideal location for sightseeing and cultural experiences.
Inquire About Vegan Catering
If you have dietary preferences, such as vegan options, it's advisable to inquire in advance, as some guests appreciated the staff's accommodation of vegan requests.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | September | $125 | $146 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 2.2 mi | Sao Paulo Congonhas | 7.7 mi |