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It was the closest hotel to the project I was supporting. Nothing in the fitness center worked, including the TV, and the staff did not seem to interested in hearing about it. The elevator broke while I was there, and again, not much interest from the staff. The room key lost it's programming twice. The breakfast was pretty awful and the cook kept scolding the guests for coming down before he had everything full prepared and out on the counter. The location was not ideal (right next to a truck stop). The only restaurants nearby are an Awful House and Mickey Dee's (not much in the way of healthy options). There is also a train that runs close to the hotel in the wee hours that loves to toot it's horn. We actually had a few guests construct a makeshift smoker in the parking lot and have a cookout....lot's of smoke and noise that I'm sure wasn't sanctioned by the hotel. The "Pantry" was all but bare. The TV in my room was extremely confusing to work and seemed to just go blank whenever it wanted. I only got one tiny bar of soap, so I had to keep transferring it from the sink to the shower. Either the floors are paper thin or I had a heard of elephants staying above me (rooms are not quiet at all).
Price was pretty good and good space inside the room. Horrible customer service, thin walls and floor, unorganized. Room service banged on the door 3 times for room service starting around 7:30 am, after we've already told them we didn't need any. They came 3 times within 1 hour, there were no do not disturb cards in the room at all.
All of the staff were super friendly and courteous. Our room was so humid that all of our stuff was damp the entire stay, despite us setting the in room AC down to ~62 every time we left the room. The breakfast was pretty gross.
Nice hotel. Walking distance to lots of downtown attractions, dining and entertainment.
I like the location. The pool.
Had to have my key cards reprogrammed four times in three days. This has been happening every time I stay at this hotel. I keep my cards in their sleeve and from any electronics but they still fail. This is getting very annoying especially when I leave my room to go to the workout facility.
Nice and clean
The bed was SUPER comfy, nice clean room in great condition
Decent clean place to stay for a night. Bed was very comfortable. Air stopped working in my room and they immediately got me another room. Certain things in the room, door handles, molding around the bathroom counter, light fixtures are starting to fall apart and needs attention to keep this a decent hotel. Other than that, no complaints at all.
The first room smelled the second room wasn't too much better. The linen for the sleeper sofa wasnt clean. The throw at the end of bed was dirty. The dresser had some sticky subtance on the top. Roach crawling on shower wall. Hotel just nasty and smelled like mildew/mold!!! I want a refund!!!
Overall not a bad hotel. Rooms need some TLC and updating but was clean, water was hot w decent towels Took returning to the front desk twice upon check in for room keys to work and again later the next day they didn't work. Finally said just give me new keys.
Nice staff, great breakfast, quiet, very comfy beds! Outside is a mess! Needs a good power wash!
I LOVED how sophisticated everything looked. From the bathroom to the bedroom. The vaulted ceilings added to the luxury. All of this for an amazing price of 89 / night! Nothing! It was one of the best experiences I've had up to date. Compared to la quita, I can't believe I paid an extra 10 dollars to get luxury in my room at windgate
The staff was very friendly and helpful. The rooms were clean The only thing I missed was that the hotel shuttle does not operate on sundays to the airport.
The Battle House Renaissance Mobile Hotel and Spa was an unexpected special treat for a one-night stay between destinations on the way to a business conference with my husband. This beautiful restoration/renovation deserves particular attention and is a real bargain when compared to similar accomodations. There were two lovely wedding receptions in progress when we arrived at a late hour, with guests spilling out into the lobby and around the entrance. It was obvious why this would be a popular choice for such celebrations - and our guest room felt like a honeymoon getaway, too! The parking was easy, the staff was gracious and in-room breakfast was delicious. A very special treat - we wish we could have stayed longer and will most definitely return if we get the chance!
I lived in Mobile at one time and I wasn't a huge fan of the city. But Mobile has really worked to renew its downtown and I think the Battle House is a jewel. Beautifully redone and expanded, rich with history, great views of the port/bay, easy access off the freeway. Spa and fitness center are top notch. Spent a week here on business and would stay here again in a heartbeat.
My husband and I stayed July 4th weekend and had a wonderful experience. The staff were very friendly and helpful. The hotel is absolutly beautiful. The rooms are big, spacious and fabulous. The bathrooms were BIG. The atmospere very regal and refined. If you want an escape from the ordinary this is it. Have Fun!
I booked this hotel for my husband and I, for a two night romantic escape-from-the-kids weekend. I have to say, it was a bit of a let-down. The hotel itself is beautiful. What I did not appreciate: 1) our room was connected (ie, door between ours and another room) and 2) Valet parking only. We did hear a fair amount of noise from our neighbouring room, including kids squealing. The room itself was nice. Not as luxurious as the Monteleone in New Orleans (my all-time favourite 'cushy' hotel) but tastefully done. The beds were very comfortable. We ended up cancelling the second night.
The Battlehouse is not only a beautiful and historic site; it is a wonderful place for a romantic get-away. The rooms are luxurious, spacious, and quiet. The staff is very accommodating. Night life in downtown Mobile is quite lively. The hotel has 2 bars/restaurants of its own. It now has a spa which we did not have time to visit this trip. We will definitely be back.
The BattleHouse Hotel is excellent for spending time with that special one on a special occasion. I spent my 25th birthday weekend at the BattleHouse. The staff was very friendly and helpful. There was security at the front entrance no matter what time of the day it was. Each afternoon they would provide you with the weather forecast for the following day. Each morning the newspaper was waiting when I opened the door. The bed and pillows were the most comfortable that I've ever slept on. I would highly recommend this hotel.
Battle House has the air of an historic property, and after the recent rennovations and additions, the overall experience has only gotten better. Highly recommend.
Hotel was great, room was great but valet parking needs some work. We waited for almost 10 minutes for in a line of about 8-10 cars for someone to come check our car in. The next morning we got up and went out, car was waiting when we got down but when we came back to the hotel and checked the car back in we told them we would be leaving back out in a few hours. When we came back down almost 2 hours later our car was still sitting in the same location, directly in front of the doors, and was still running.
The hotel is nice & clean. The front desk check-in staff were fast and friendly. Room was clean and nicely furnished. Luggage carts are @ a premium. For ease and speed of check-out we had to carry all of our stuff by hand. Bellhops were a pain to deal with. Only other issues, the walls are thin and the room doors have no hydraulic assist, so they slam extremely loud and it sounds like the rude neighbors that insist on talking in the hall are sitting on the bed next to you.
Clean Was given walk in shower I hate showers I wanted bath tub
Everything was close and easily accessible The noisiest refrigerator, buzzed very loud and never shut off. The air unit was so loud it woke me up every time it kicked on, every few seconds.
Nothing Filthy hotel, breakfast was terrible. AC was broken. Toilet ran all night. Was told no one was there to fix thses things
Just needed a place to stay the night before getting on a cruise. Room was clean, breakfast was okay but if you're an eggs/bacon kinda person there's a Waffle House next door. For what I needed it for you couldn't beat the price.
Easy to find Great staff Comfortable Clean enough Quiet Good area The pool wasn't open There was no mat in the tub so it was way to slip while showering
Clean, good price Nothing really.
Reasonable price, clean and friendly staff I have stayed in other La Quintas, the interior was slightly inferior than others
They allowed pets The lady charged me too much for my dog and told me about the fee only after I was checked in. There was a mirder next door. The cleaning people shouted daily and woke me up. Don't visit here. Plus the rate was nearly gouging me during a local event. Bad hotel. Bad management. Don't go here.
All the staff were friendly and helpful. Pet friendly. Room smell. Bed was soft.
This place is overall good value for money. The staff were efficient and friendly. The bed was not comfortable, which is a big drawback. Overall, as other reviewers have mentioned, this place is a little less nice than other La Quintas.
Got what I paid for.
Breakfast, staff This motel is ghetto. It houses lots of workers and starting at 6am they are talking and yelling and stomping around in their work boots. We also heard a couple fighting so loudly I almost called the police. In the evening there were guys just hanging out in the hallways and at night our room fill with pot smoke from our neighbors...
Free beverages, fantastic and free breakfast, free drinks and social hour in the evening, very very clean, quiet, well maintained room, and a very friendly and helpful staff no
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Location, great full breakfast, free parking. This hotel best for short stays. Room cleaning mostly took place after lunch. After a morning of activities I did not appreciate returning to a room that housekeeping had not touched.
The staff was so friendly and helpful and definitely a great breakfast Nothing
I love the friendliest of the staff, the hot tub and the pool. yes, at check out the elevators went out and we were on the 3rd floor however the staff did offer to help us take them down, but I declined.
The meals. they helped me save money. The staff was really nice too! The bathrooms were very small.
Staff was courteous, friendly and very helpful.
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Great location. Near the campus where my daughter graduated from college. Great and friendly staff. Very helpful and kind. Will stay here again, this is my second time to stay here. Nothing, will probably get a larger room next time. :-}
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Quick courteous check-in, great breakfast buffet and evening snacks! The hotel is older however updated but you can see it's limits for newer and fresher rooms. The rooms at this particular location are smaller than other Drury Inns.
Very convient for for downtown. Well maintained, clean and crisp! Awesome staff and nice breakfast!
Staff was extremely nice and helpful. The Inn had off-street parking for a low fee. Restaurants were within easy walking distance. Our room was lovely. Not much of a view but we didn't come to Mobile to look out of a window! Our next door neighbors were very loud way past midnight. People walking up and down the hallways need to be reminded to talk softly. Some visitors are trying to sleep between midnight and 7am. This problem is not unique to Hampton Inn.
I loved the staff and the whole look of the hotel. It's in the middle of a gorgeous remodel. It's very old and some things really showed it. While a lot of it was old and classy, some was just old. They are remodeling the whole hotel though into a gorgeous new look. What they have done so far is great.
The old building Bathroom need to be updated
It was one of the most beautiful and comfortable hotels. It was a little expensive but I'd pay for it over and over again. Staff were nice and helpful. I love everything about this place and I'd recommend to anyone. It has a romantic feel so I'd recommend it for adults
Friendly and courteous staff, comfortable room, cold A/C. Good value for $. Room had fridge. I had front street room, it was pretty noisy; pay to park. Noisy A/C.
Location, comfort and ambience, staff was friendly and fun, love the rooftop garden and beehives! We will be back! That we couldn't stay longer!
Wonderful historic hotel in downtown Mobile. Very affordable. Have stayed at lesser hotels and paid double the rate. A five star luxury at Econo Lodge pricing.
this hotel was amazing, the hotel itself was 75 years old and had historic qualities about it with a new re-modeled interior. the staff was so nice and extremely helpful during our stay again, hands down def the only hotel I will stay at when I come back to mobile.
The Staff was always pleasant, and eager to help.
Staff was excellent, accommodations were excellent. I will definitely return on my next visit.
Quaint warm and charming. Staff was very helpful.
Awesome historic B&B! I love history and this inn along with the immediate surrounding buildings take you back in time. It's like a little slice of history that the city forgot. Breakfast was great and the chef was very nice and knowledgeable. He also can accommodate almost any special dietary need. I couldn't stay longer!
This was our only alternative as Hurricane Matthew forced people west and all hotels filled up over night. Having read the reviews we were prepared for anything but were pleasantly surprised. Friendly staff, clean room, good bed and linen and bathroom. The "wooden" flooring was a welcome change from nasty hotel carpet. We clearly ended up in one of the renovated rooms so make sure to ask for one. The A/C was tired and couldn't be manually set so we had to pull the plug overnight not to freeze to death. The breakfast was a synthetic horror show.
Close to where I needed to be I'm Mobile. Dead ants in the bed. Live ants in the bathroom. Dirty comforters Dirty toilet Hair on bathroom floor Extremely loud late night customers Room smelled like mold and carpet fresh.
The housekeeping and maintenance staff was friendly and helpful. I was there on a Saturday a week before Mardi Gras. I'm sure that is the busiest time of year for them but when we found our shower didn't drain properly, the maintenance man came right away and fixed it. We did not have to wait. The room was much cleaner than when we stayed at this hotel 2 years ago. Pillows and blankets were comfortable. Convenient location. One out of two washers and dryers was broken.
location was great noisy, beds were saggy/lumpy, room was dirty, the parking lot was loud and didn't seem particularly safe
Convience to the interstate and proxemity to downtown Overall cleanliness, need to worl harder on overall appearence of rooms (are renovatting at this time)
The bed was ok The plumbing was bad, the floors was very gritty, the bathroom was scary, filthy. Update is need in bathroom. Housekeeper knows how to rush you out at 10:00 am, when check out is at 11:00
Price: It was inexpensive. $65ish per night. Cleanliness: it was okay. If there was an okay column I'd put this there. The sink in the bath was clearly pretty new, and It looked like they'd done some other bathroom work recently. But, the shower curtain was a bit mildewed. The floor of the bathroom looked a bit dirty, but I couldn't tell if that was just a poorly done caulk job or if it was just dirty. Staff: They only had one person there. So, no cleaning crew on staff to handle unexpected items. Having said that, the lady that helped me in the morning was GREAT! really personable and smart. The night staff was just okay. Security: the property itself is in an okay neighborhood, but it feels close to sketchy stuff. the layout is more of a motel style as opposed to a hotel with an interior lobby and interior hall ways. In other words, anyone random can come knock on the door without having to pass the front desk at all. Comfort: The bedding felt fine, but my first room had a broken A/C and the second room had an A/C that was in Celsius or something other than fahrenheit.
The breakfast was good and beds were pretty comfortable. The water temperature in the showers was unpredictable. They moved us to another room. I wouldn't let my daughter shower because it scalded me due to huge temperature swings. I also had to clean the floating debris out of the pool before swimming due to it being overfilled, which makes the skimmer not work properly.
Very nice comfortable historic with modern amenities, very romantic in historic downtown Mobile the staff was amazing and full of information and history I will definitely visit again.. Best value for my money ever.
Staff was always friendly and helpful. Loved how quiet it was and how we could walk wherever we wanted to go in the historic downtown area. Enjoyed the courtyard for breakfast and just to relax in. Lots of charm and character. We didn't enjoy how high the beds were but once we got up there, they were comfortable. Just wish they provided a step or two to get up on the bed or lower the beds some.
Charming clean and friendly would defiantly good back Nothing it was great
I came home then next day and noticed bite marks all over my legs.
Breakfast was very nice and filling. Shower was very relaxing. Great overall stay Construction on building nearby was a nuisance. There were clothes in the dresser from the last visitor.
Clean room, brown bag offered since we were leaving before breakfast time. Due to it being New Years Eve, it was louder than usual. Not the hotels fault but since we were traveling with children we were going to up at 4 am.
The staff is fantastic! The assistant manager was constantly checking on us and talking to us to make sure we were enjoying our stay. And it was so clean and constantly put together.
friendly staff I was given a smokers room.
Loved it all. Staff was amazing
This hotel was like living in the lap of luxury after I moved over from a lesser facility over the weekend. It was clean and convenient. The staff were superb. The facilities had it all, and everything worked. This is where I'll stay next time around, without question.