Scala Hotels

Views we were placed in the older part of the hotel, unfortunately the walls of these rooms were very thin and you were able to hear the occupants of the rooms around you, above and alongside. One night we were kept awake until 4 am

The pool and the locationl. Ravello is a beautiful town/village and the hotel is near the bus stop and only a couple minute walk from the main square. Once in Ravello it is very easy to reach the hotel. Everyone at the hotel was friendly and helpful. The hotel might consider running a shuttle service or offer a collection service from the port/bus stop in Amalfi. It is very hard to get to the hotel on the bus with luggage (the buses are small in order to navigate around the windy roads) and a short taxi ride from Amalfi to Ravello costs €30. It wouldn't put me off the hotel or Ravello though.

view, silence, location nothing worth mentioning

Food, service and the view. Room was a little small. Lounge bar area is archaic and out dated. A bit tight with the soap and shampoo!

The location to the centre of Ravello was good. We had booked and pre-paid fully for the room as part of a deal. We were then unable to stay the first night, but because we had already paid I did not think I needed to inform them. They however sold our room as we hadn't shown up and we were given a lesser one the following night. I think as we had pre-paid it should have been kept for us. The staff were very unfriendly when dealing with this issue.

Everything was new and the bed extremely comfortable. Restaurant only in its fledgling infancy so no atmosphere and breakfast limited. Staff very helpful and most obliging. Lastly the cost was at the high end of expensive but Ravello is one of those locations where it is I suppose inevitable.

The front desk staff were very helpful and friendly. The restaurant balcony overlooking the coast was splendid. The hotel reception is close to the top of the building,with most of the rooms on floors one to five. To exit and enter the hotel, one has to get a lift from the lobby down two floors, then walk 50m through narrow corridors, then descend another few floors in a different lift. The rooms are spotless, but soulless, and in general the hotel lacks atmosphere compared to neighbouring hotels in this beautiful but very quiet town.

Beautiful setting It is too difficult to get to Ravello for the evening - hotel should offer transport to Ravello and possibly other locations for the convenience of their guests

the staff were very helpful rooms need a makeover - they are dated and tired. Shower wasn't big enough to turn around in

Very quaint terrace overlooking a great view of the bay. The recently finished Neimeyer Amphitheater can be viewed from the terrace. The breakfast could be improved

Pretty hotel. Not 4 star as I understand that phrase in that there were no in-house bar/restaurant facilities. Comfortable and quiet. Convenient to Ravello itself and to Amalfi. Lack of facilities within hotel itself. Swimming pool did not look clean at all times. Room cleaning staff too eagar to get room cleaned whether the timing of same suited the guest. No "Do not Disturb" signs available. TV stations very limited.

The location of the hotel was very central. Rooms were very clean and comfortable. Swimming pool was a big plus as Ravello is inland. Thought the staff could have been friendlier. It doesn't cost anything to smile..

Convenient for town. Excellent pool.

Outstanding view, from our junior sweet and from Restaurant

Staff were terrific - views from room outstanding - very comfortable room.

Nice small hotel. However, does seem to have been kept up and maintained. View.

location and view we considered that the room we stayed in (romantica) to be dangerous.there were 6 to 8 stairs going down to bathroom. there was a low ceiling tunnel to walk thru (about 5 feet 11 inches) to get to bedroom. lighting was very poor.

The lack of vegetables and not very helpful dining room staff

The ambience of Ravello itself rather than the hotel & its facilities For a so called 4 star hotel this left a lot to be desired. The attitude of the staff was frankly surprising. In Italy one expects empathy and understanding. The reception staff could not have cared less. When we arrived we asked for an upgrade for asea view, they expected us to pay the full rack rate despite the fact that the place was half empty. around the pool no umbrellas were provided; there was no service. In order to obtain shade w were expected to sit under trees. On asking to see the manager to complain, we were told they didn't know where she was and in any case she was very busy...

beautiful location, wonderful area for dining outside, views no tea making facilities in the room, slightly disapointing room for such a hotel

Helpful staff,Unique location,

Excellent panoramic views from room, terrace and garden area. Free car parking. Friendly helpful staff. Small room and tiny balcony for "superior room" . Room furnishings and fittings showing their age. Sat TV but CNN and BBC World not available in rooms.

The location views cuisine were all superb. The Hotel is situated in a perfect location with everything close at hand.