|Top route||Melbourne to Singapore Changi|
|Top airport||Singapore Changi|
Was 45 minutes late leaving for a 45 minute flight. Was hurry up and wait for what? We just sat their at the terminal
The crew was nice and helpful. Sits are a little bit too small for high people (there is no place for knees and you have to sit in a uncomfortable position).
Flight was okay. 1 piece of Luggage is still missing.
2 flight stewardess was very helpful to carry my luggage for me I very touched .
We had to pay excessive baggage fees, then are bags were damaged.
Worse trip ever
It is a mistake to book with this company bad service from check in to pick up luggage
Flight was delayed for 45 mins without any informed provided
Flights in time, crew is nice, value for money
A space left for going to the toilet from the port side of plane to the starboard toilet in quite zone . Always stepping over people's feet up in the front economy seats.
They tried to charge me $850 US. For 1 extra bag. After complaint that amount is crazy. They brought the manager over who then told me to bring him $450 in cash and they would accept it Big Scam. After going to the bank machine in the airport and getting the money. The manger put the money in his pocket and took my bag I couldn’t do much because i was about to miss my flight STAY AWAY. From this airline They have some inside scam going on with their employees STAY AWAY. Don’t become a victim like I did
They were short staffed with no managers on duty. Closed baggage check early causing me to miss my flight.
Can one expect anything better in a low budget airline Let’s be real
I was moved to a row of empty seats and it made my flight very comfortable. Unfortunately I got sick on the flight but the attention received from everyone was first class and may very well have saved my life. Thank you Scoot.
At least they shoud have offer water 🤭
Scoot is always great value for money.
Customer service sucks
Instead of the flight attendants talking to each other they should have been monitoring the passengers. The person beside me took a phone call literally 30 seconds before the plane landed. As we were going down the runway ( from landing ) a person in the row in front of me and behind me made phone calls; CRAZY
The crew was very attentive, friendly and efficient.
Pros: The crew was excellent, especially the stewardesses.
Cons: Their wifi service is ridiculously expensive $32 and it doesn't work.
Cons: arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight
Cons: Flight delayed. Please be punctual if can’t be earlier.
Cons: No delays
Cons: Flight delayed.
Pros: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.
Cons: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.
Pros: Comfortable, clean, good crew, early landing.
Cons: 15 minutes stuck on the bus at disembarkation sucked.
Pros: The leg room
Cons: Boarding process
On board Scoot flights, cabin baggage should not exceed 21x14x9in. If your hand luggage is bigger, the Scoot assistance team will most likely ask you to pay extra for checked luggage.
Scoot offers direct flights to 55 cities in 18 different countries. Singapore, Melbourne, and Kuala Lumpur are the most popular cities covered by Scoot.
Scoot concentrates most of its flight operations in Singapore.
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