Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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5.2 "Location is acceptable."6.9 "Only 69% were
satisfied with the proximity to shopping ." -
4.9 "Rooms are not good."3.7 "63% said
rooms were dirty ." 1.0 "90% thought they werepoorly maintained ." 1.3 "87% foundproblems with the furniture ." 0.2 "For 98%, therooms looked old ." 1.5 "Air conditioning was criticized by 85%." 2.5 "75% hadproblems with the shower ." 1.8 "82% weredisappointed with the minibar ." 0.9 "91% thought thetv was sub-standard ." 2.2 "78% said thebathroom was dirty ." 2.0 "80%didn't like the balcony ." -
4.8 "Service is below average."2.0 "80% indicated the
reception staff was not good ." 2.6 "74% thought theservice was unprofessional ." 4.2 "58%complained about the room service ." 2.0 "80% said thebooking process was inefficient ." 2.1 "79%complained about the restaurant service ." -
4.6 "Disappointing food."2.1 "79% found the
side dishes unedible ." 2.1 "For 79%, thedining experience was not enjoyable ." -
4.5 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." 4.8 "For 52%, thelobby entrance was sub-standard ." -
3.9 "Breakfast is below average."
Overall Rating
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7.5 "High comfort."9.3 "93% thought
rooms were spacious ." 7.9 "79% thought it waspleasantly quiet ." -
5.5 "Location is acceptable."
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5.3 "Rooms are ok."5.6 "
Beds were acceptable for 56%." -
5.2 "Service is ok."5.5 "
Housekeeping was ok , according to 55%." -
4.8 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
4.7 "Disappointing food."
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4.1 "Breakfast is below average."
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3.6 "Not very clean."3.4 "66% said
rooms were dirty ." -
2.2 "Disappointing internet connection."1.9 "81% said the
wifi quality was bad ."
Overall Rating
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5.9 "Pool is mediocre."
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5.7 "Location is acceptable."
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4.7 "Rooms are not good."3.7 "63%
complained about the bathroom ." 0.9 "91% thought they werepoorly maintained ." 3.7 "63% saidrooms were dirty ." 1.4 "86% foundproblems with the furniture ." 0.2 "For 98%, therooms looked old ." -
4.6 "Vibe wasn't good."1.3 "87%
criticized the unstylish hotel ." 4.7 "For 53%, thelobby entrance was sub-standard ." -
4.6 "Disappointing food."
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4.2 "Service is below average."1.9 "81% indicated the
reception staff was not good ." 4.7 "Bad housekeeping , according to 53%." -
3.8 "Breakfast is below average."
Overall Rating
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7.4 "High comfort."
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5.6 "Location is acceptable."
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5.1 "Vibe was decent."6.1 "61% thought the
atmosphere was somewhat friendly ." -
4.7 "Service is below average."
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4.6 "Rooms are not good."3.7 "63%
complained about the bathroom ."
Overall Rating
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5.5 "Location is acceptable."
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4.7 "Rooms are not good."1.3 "87% found
problems with the furniture ." 3.9 "61%complained about the bathroom ." 3.7 "63% saidrooms were dirty ." -
4.6 "Service is below average."1.8 "82% indicated the
reception staff was not good ." -
4.3 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
4.1 "Breakfast is below average."
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3.6 "Not very clean."3.7 "63% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
The hotel is very different from any we have stayed in Malaysia. Beautifully designed and ideally located away from the hubub of the city. What really made our stay was the quality of the service given by the staff. They were happy friendly and nothing was too much trouble.
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5.3review from
Location Need urgent renewal
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5.0review from
Did not have a good sleep due to the noise from the another room. Three time calling from other people at outside but wrong room no until 5am only we have a good sleep. Dont have many choice for breakfast.
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5.7review from
The lounge I think the hotel taxi ( blue ) over charge me .
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4.3review from
Food was good and staff were keen to help. Room had seen better days, with TV not showing all advertised channels and extractor fan in bathroom not working (staff were unable to fix either during the eleven days of the stay).
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8.0review from
Very good lake view and the yransportation to the shopping are which close to the hotel ( by boote ).
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7.6review from
Great setting and amazing resort, staff were really friendly and great food As with most resorts in Malaysia the prices are slightly inflated compared to if you go into Kuala Lumpar however the prices are still very cheap compared to the uk
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4.8review from
i liked the breakfast and the gardens the room furniture are very old and some are broken...
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7.6review from
NICE PALACE AND GOOD SERVICE Nothing
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7.2review from
Location, quality No hair conditioner
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7.3review from
The hotel is very different from any we have stayed in Malaysia. Beautifully designed and ideally located away from the hubub of the city. What really made our stay was the quality of the service given by the staff. They were happy friendly and nothing was too much trouble.
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7.6review from
Great setting and amazing resort, staff were really friendly and great food As with most resorts in Malaysia the prices are slightly inflated compared to if you go into Kuala Lumpar however the prices are still very cheap compared to the uk
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7.6review from
NICE PALACE AND GOOD SERVICE Nothing
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7.2review from
Location, quality No hair conditioner
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5.3review from
Location Need urgent renewal
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5.0review from
Did not have a good sleep due to the noise from the another room. Three time calling from other people at outside but wrong room no until 5am only we have a good sleep. Dont have many choice for breakfast.
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5.7review from
The lounge I think the hotel taxi ( blue ) over charge me .
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4.3review from
Food was good and staff were keen to help. Room had seen better days, with TV not showing all advertised channels and extractor fan in bathroom not working (staff were unable to fix either during the eleven days of the stay).
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4.8review from
i liked the breakfast and the gardens the room furniture are very old and some are broken...
