Overview

Palace Of The Golden Horses

Jalan Kuda Emas The Mines Resort, Seri Kembangan 43300, Malaysia
+60 389 464 888

$57+

Overall guest ratings

6.8/10 Good
Based on 1,529 reviews

Review highlights

  • 5.7
  • 5.4
  • 4.6
  • 4.6

Nearby

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    About

    Placing you within a 15-minute drive of Bukit Jalil National Stadium and Mid Valley Mega Mall, Palace of the Golden Horses offers an airport shuttle at scheduled times for MYR 200 per room. Guests can take a dip in the outdoor pool or grab a bite to eat at Carousel, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A fitness center and a terrace are other highlights, and rooms at this upscale resort offer up nice touches like iPod docks and rainfall showerheads.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Washer/dryer available in-room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 1,529 reviews
    • 5.7 "Location is acceptable."
      5.8 "Only 58% were satisfied with the proximity to shopping."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
      5.8 "58% found the grounds not bad."
    • 5.1 "Vibe was decent."
      5.4 "54% thought the atmosphere was somewhat friendly."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.0 "Service is ok."
      5.0 "Only 50% were satisfied with the booking process."
    • 4.6 "Disappointing food."
      0.5 "For 95%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      0.4 "For 96%, the rooms looked old."
      0.4 "Air conditioning was criticized by 96%."
      1.2 "88% had problems with the shower."
      0.8 "92% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
      2.0 "80% said the bathroom was dirty."
      3.3 "67% didn't like the balcony."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.7 "Breakfast is below average."
    • 3.3 "Wellness & sports facilities were not very nice."
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    Overall Rating

    6.8 Good
    Based on 672 reviews
    • 7.3 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.1 "Location is acceptable."
      6.0 "Only 60% were satisfied with the proximity to shopping."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.4 "Service is ok."
      5.1 "Housekeeping was ok, according to 51%."
    • 5.2 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
      5.1 "51% thought the atmosphere was somewhat friendly."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 4.8 "Disappointing food."
    • 4.0 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.8 "Breakfast is below average."
    • 1.6 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall Rating

    6.7 Good
    Based on 550 reviews
    • 5.9 "Pool is mediocre."
    • 5.7 "Location is acceptable."
    • 5.1 "Vibe was decent."
      5.2 "52% considered the lobby entrance to be so-so."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Disappointing food."
    • 4.3 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 4.3 "Service is below average."
      2.8 "72% indicated the reception staff was not good."
      3.4 "66% thought the service was unprofessional."
      4.7 "Bad housekeeping, according to 53%."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
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    Overall Rating

    6.7 Good
    Based on 168 reviews
    • 7.6 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 6.0 "Location is acceptable."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.8 "Vibe was decent."
      6.0 "60% thought the atmosphere was somewhat friendly."
    • 5.3 "Service is ok."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.3 "77% complained about the bathroom."
    • 4.5 "Disappointing food."
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    Overall Rating

    6.1 Good
    Based on 137 reviews
    • 5.8 "Location is acceptable."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.6 "Service is below average."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.4 "Disappointing food."
    • 4.3 "Rooms are not good."
      0.8 "92% found problems with the furniture."
      2.7 "73% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
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