Seri Kembangan Hotels

The hotel is very different from any we have stayed in Malaysia. Beautifully designed and ideally located away from the hubub of the city. What really made our stay was the quality of the service given by the staff. They were happy friendly and nothing was too much trouble.

Location

Need urgent renewal

I booked this hotel because it is near to the book fair and the shopping mall. We also like the plants and greenery here. The bell boy is also very friendly and helpful.

The receptionist at the service counter is not friendly and sour face.

Good services from the staff, good scenary, feel relax and very near to shopping mall.

The Check-out time is more flexible and front desk staff are friendly and helpful.Our request for extra blankets and pillows are fullfilled .

Everything seem ok for us.

big swimming pool. my kids like it

Very clean, everyone spoke english and were courteous, convenient

parking was first come first serve and difficult. They apparently rent parking to business people as after work hours it was OK. They need to dedicate parking for hotel guests.

Friendliness of staff. Comfort and cleanliness of hotel and its spacious room.

Public transport connection or availability is lacking. Immobile without own transport.

I loved the fact that it is so near to Sunway Lagoon and the shopping complex.

However, to my dismay, the hotel staff didn't even know that I could purchase park tickets from the hotel, and at a discounted rate. And there was no direct connectivity to the park.

Near shopping mall and the water park for sure

Tuesdays water park is closed! you also have to pay inside the water park for many essential things that we assumed it is covered by the ticket so make sure you carry enough cash. you cannot exit and come again unless you pay again for a new ticket.

I stayed only one short night, so this is only a first impression: hotel is clean and well maintained, staff friendly; I would stay here again.

I understand its Ramadan but if you promise breakfast to be ready by 6.30, staff shouldn arrive after seven. The choice was very limted as no cook was around to prepare anything!

The friendliness of the staff

All is fine

Big comfortable beds. Clean room.

The topping up of toiletries seem rather erratic. Sometimes they put one toothbrush for a room for 2, and sometimes, they don't put in any. The website mentioned 2 queen bed in a deluxe double room. However, they are actually 2 twin beds.

The hotel is very accessible to big mall which makes it easy to shop and buy things.

Its very far from the airport.

nice sky bar and swimming pool.

buffet breakfast close at 10am and i and my family walk in about 9.45am and pay for the bill only your staff toeld me is up to 10am and request me and my family take more food before the staff start take away the food....this is very bad impression for me as a first time staying at Best Western. the food also lousy....