Sun Inns Hotel D'mind 2 Seri Kembangan

The hotel is perfect, with friendly and nice staff. The room is calm and easy to access. The place is strategic and easy to go everywhere, and the room is clean. The location is great, nearby to food and convenience stores, and walkable to everything.

Some cons mentioned by guests include the water heater not functioning well, non-working TV and Wi-Fi, dusty smell, bed sheets with blood stains, and the window not being cleaned. Additionally, some guests mentioned that the facilities such as air conditioning are damaged, the TV is not functioning well, and the shower gel is not given.

The hotel offers practical amenities such as parking, wake-up service, a mini-market on site, meeting/banquet facilities, room service, 24-hour front desk, and free Wi-Fi available in all areas.

The low season is in March, and the high season is in June.

Guests have mentioned that the hotel is clean, comfortable, and offers good customer service. The staff are friendly, kind, and helpful, providing a warm welcome to guests.

Several guests recommended choosing a room on higher floors to avoid noise from the street and to enjoy better views.

Some guests mentioned that the room they received was different and smaller than what was advertised, so it's advisable to check the room layout before booking.

A few guests reported that the provided shampoo, shower gel, and conditioner were not of the best quality, so bringing your own toiletries might be a good idea.

Guests suggested that the hotel rooms may not be well soundproofed, so it's recommended to be mindful of noise levels, especially if staying on lower floors.

Some guests experienced issues with in-room amenities such as the water heater and Wi-Fi, so it's advisable to confirm their functionality upon check-in.

The hotel's proximity to Serdang Railway Station and Mines Lake makes it convenient for exploring these attractions, as noted by several guests.

A few guests mentioned issues with cleanliness, including blood stains on bed sheets, so it's recommended to request clean bedding upon check-in.

Due to reports of noise from the street and neighboring rooms, bringing earplugs might help ensure a more peaceful stay.

Some guests reported a dusty smell and smelly corridors, so it's advisable to check for any unpleasant odors in the room upon arrival.

Many guests praised the friendly and helpful nature of the staff, particularly mentioning specific receptionists, so engaging with the staff for assistance is encouraged.