Sevenoaks Hotels

The staff were exceptionally helpfull, polite and nothing seemed too much trouble My only comment would be the car parking, the spaces are very tight and if you got into space found you could not get out of your car! There is a 2ft brick wall that runs around as well so snookered from all angles and only 1 disabled space, not really good enough.

The buffet breakfast was good The renovations should have shut the hotel, it was uncomfortably overheated, the facilities are severely restricted.

The room was comfortable and clean. The Reception staff were very helpful in ordering taxis. Breakfast was appalling. The staff were inefficient. Only honey and marmite were offered for the toast. The scrambled eggs looked as if they had been sitting for hours.

The staff were very welcoming and helpful-even though there were workmen refurbishing the lobby. The first morning the breakfast was not very hot,but the staff soon put it right. No explanation about why the jacuzzi was not working.

the breakfast

The buffet supper our bill was over charged!!!! the receptionist didn't know how long it would take to the airport The staff seemed to be working very long hours

The two large beds. The slow reception staff and Jacuzzi was not in order when we went to health club (although we did go within an hour before closing)

Free upgrade to Exec Room Bathrooms are I bit dated

This hotel appealed because of it's ease of access to the motorway. Ideally situated. The room wasn;t cleaned, coffee facilities not replenished, and two out of three mornings the breakfast was col.

Breakfast excellent and good value. Staff very pleasant. No hot water or heating on the night we stayed! Staff apologetic, but washing hair in sink with water boiled in small kettle wasn't good! Space around bed was very tight. Hard to move around.

Clean, modern,comfortable, good service Was told on check in that breakfast was not included. This was despite your online booking stating otherwise. Also the full english breakfast is not a full English Breakfast as I understand it.

The food in the restaurant was excellent, unfortunately, they cannot cope when the hotel is full, so unless you go early, you will have to queue. The reception staff, are poor, our rooms were not available until 4.30, and sadly that was after a lot of complaining.

The stay was good until 9am, no water, therefore could not shower. After breakfast there was no toilet facilities, that was horrendous because all toilets were blocked by then. The hygeine was nil. I would expect some compensation for this depolrable inconvenience.

I did sleep very well, we all did anyway so the comfy beds are really there

Easy to find, just off motorway

It was cheap It loked cheap and basic

We had a comfortable room at an affordable price. The staff we met were friendly and helpful. A good experience!