The Resort at Governor's Crossing

8.8
Excellent

Based on 2,553 reviews
 
225 Collier Drive, Sevierville, TN 37862, United States
  +1 865 429 0500
The Resort at Governor's Crossing - Sevierville, TN
Check-in
Check-out
Compare vs. KAYAK |
KAYAK $80
Expedia $83
KAYAK $83
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per night
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Good to know

Distance to city center 2.0 mi
Location rating 9.3
Nearest Airport Knoxville McGhee Tyson
Distance to airport 24.2 mi

Rooms

Check-in
Check-out

Queen Rooms

$80+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$109 per night
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Queen bed
$118 per night
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Queen bed
$123 per night
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Queen bed
$80 per night
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Queen bed
$83 per night
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Queen bed
$83 per night
IMAGE
Queen bed
$83 per night
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Unknown
$85 per night
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Unknown
$89 per night
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Unknown
$89 per night
IMAGE
Queen bed
$90 per night
IMAGE
Queen bed
$95 per night
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Queen bed
$95 per night
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Queen bed
$98 per night

King Rooms

$84+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$101 per night
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King bed
$105 per night
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Unknown
$123 per night
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Unknown
$134 per night
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King bed
$147 per night
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King bed
$147 per night
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King bed
$179 per night
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King bed
$84 per night
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Unknown
$89 per night
IMAGE
King bed
$95 per night
IMAGE
King bed
$95 per night

Reviews

Traveler rating

449
123
40
6
2

Time of year

Traveler type

Show reviews that mention

+
great location in 128 reviews
hot tub in 11 reviews
kids loved in 143 reviews
mini golf in 11 reviews
movie night in 17 reviews
park was great in 10 reviews
pool area in 199 reviews
room was clean in 61 reviews
slides lazy river in 21 reviews
sofa bed was uncomfortable in 26 reviews
staff was friendly in 135 reviews
wads of hair in 8 reviews
washer and dryer in 38 reviews
water park in 131 reviews
  • Excellent
    Apr 2019
    8.2

    Very spacious, good view of the outdoor waterpark, nice staff, nice location.

    Bathroom floor and living room floor were not very clean, Bedspread was cheap and scratchy, WiFi was very slow.

  • Excellent
    Dec 2016
    9.7

    Very roomy and nice water park

    Room, fireplace, bed, location, heated pools and water slides

    Pricey,

  • Good
    Dec 2015
    6.2

    The room was clean and the staff were friendly and helpful. It was also nice to have cups of a usable size and the ability to make ice in the room.

    The "queen" size bed was anything but that. The water flow in the shower was weak and spotty and the bathroom supplies provided left a lot to be desired. We were staying for two nights, but our keycards were deactivated at check-out time the morning after we arrived, which wouldn't have been so big a deal except that the front desk was in another building so we had to drive over, get new keys, then drive back just to get something out of the room we forgot.

  • Excellent
    Sep 2015
    10.0

    Loved it 4star!1

    I loved the staff and how well maintained the property was.

    That I couldn't say another night. I had a great time.

  • Good
    Aug 2015
    8.0

    Mixed review. Check in took 2.5 hours. Room Smok

    Over a six night stay, we were able to get very comfortable. Loved having a washer and dryer in my unit. Loved the lazy river, that was salt water and not chlorine.

    Met many unhappy families at 6pm waiting long hours trying to check their families in. This is a normal problem here and we saw families waiting in lobby on other days of our trip as well. Apparently they have a long term shortage of housekeeping staff for their two huge buildings. Bring your own towels, dish detergent and clothes detergent...and coffee. Maid will come in to take trash and wet towels, but that is it. Have your own towels on hand in case she does not arrive by the time you need more towels Unit had had a smoker in it previously. All of our clothes smell like smoke. We worked hard on trying to air out our unit during our stay. Bad WiFi kept kicking the kids phones off. Only lobby has fast wi fi.

  • Excellent
    Mar 2015
    10.0

    We had a great time and love the room

    We love the pool and the room was very spacious and hotel staff was so nice

    The shower but told the staff and they said it would be took care of

  • Excellent
    Jun 2014
    10.0

    We loved having a 2 bedroom- 2 bath condo. The water parks are great. Wonderful location for all the fun events. Helpful staff. WE ALL HAD A GREAT VACATION!!!!!!!!!!!!!!!!!!

    All was good.

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About

Overview

Sevierville, Tennessee is just south of the Great Smoky Mountains and is a family-fun destination. The Resort at Governor’s Crossing is just a few minutes from Pigeon Forge and Gatlinburg. Guests who stay at the Governor's Crossings typically have the time of their life. Rooms at the Governor's Crossing can be queen or king studios or guests can opt to stay in condos that vary from one to three bedrooms. Each room has select amenities including TVs with Dvd players, Cable and HBO included, coffee makers, jetted tubs, and wireless internet. Some rooms include full kitchens and balconies. There is parking on-site and someone is always in the lobby ready to help guests when needed. The resort features a large indoor and outdoor waterpark for guests to utilize in their spare time. There is also mini-golf course, 5 pools, a 250-foot lazy river, and 2 jacuzzi tubs. The hotel also features a sauna, an exercise room, and an arcade room. Shopping and dining are located right next to the hotel. The fun never stops here. The Governor's Crossing is near the Smoky Mountains, Dollywood, Dollywood’s Splash Country, and the Dixie Stampede. Gatlinburg, nearby also has many fun things to see and do. The hotel is close to outlet shopping, dining, and many outdoor attractions. This playland in Tennessee is great for family vacations any time of the year. Guests who love waterparks will be impressed at the Govenor's Crossing.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

Based on 2,553 reviews

9.3

Location

8.4

Pool

3.3

Breakfast

2.7

WiFi

Things to Know

  • Friendly service
  • Spacious rooms
  • Pleasant hotel grounds

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Kitchen/Kitchenette
Fitness center
Free Wi-Fi
Increased accessibility
Internet
Meeting/Banquet facilities
Game room
Hot tub
Indoor pool
Outdoor pool
No smoking
Express check out
Air-conditioned
24hr front desk
Sauna
Free parking
Playground
Designated smoking area
Terrace/Patio
Elevator
Concierge service
Child pool
Hairdryer
Pets not allowed
Spa
Cable or satellite TV
Safe

Photos

The Resort at Governor's Crossing - Sevierville - Building All Photos (96)
The Resort at Governor's Crossing - Sevierville - Bar Bar (1)
The Resort at Governor's Crossing - Sevierville - Bathroom Bathroom (5)
The Resort at Governor's Crossing - Sevierville - Bedroom Bedroom (28)
The Resort at Governor's Crossing - Sevierville - Building Building (4)

Location

Most Popular Landmarks

  • Tanger Outlet Mall 0.6 mi
  • Louise Mandrell Theater 1.5 mi
  • Memories Theatre 1.6 mi
  • Fort Sanders Sevier Medical Center 1.7 mi
  • Floyd Garrett's Muscle Car Museum 2.3 mi
  • Dollywood 3.4 mi

Getting Around

Knoxville McGhee Tyson 24.2 mi
Asheville Regional 63.7 mi
Toccoa, Georgia 88 mi
Clemson 89.2 mi

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