Pros (+) Very spacious, good view of the outdoor waterpark, nice staff, nice location.
Cons (-) Bathroom floor and living room floor were not very clean, Bedspread was cheap and scratchy, WiFi was very slow.
3 stars
The Resort at Governor's Crossing
Photos of The Resort at Governor's Crossing
Overview
Sevierville, Tennessee is just south of the Great Smoky Mountains and is a family-fun destination. The Resort at Governor’s Crossing is just a few minutes from Pigeon Forge and Gatlinburg. Guests who stay at the Governor's Crossings typically have the time of their life.
Rooms at the Governor's Crossing can be queen or king studios or guests can opt to stay in condos that vary from one to three bedrooms. Each room has select amenities including TVs with Dvd players, Cable and HBO included, coffee makers, jetted tubs, and wireless internet. Some rooms include full kitchens and balconies. There is parking on-site and someone is always in the lobby ready to help guests when needed.
The resort features a large indoor and outdoor waterpark for guests to utilize in their spare time. There is also mini-golf course, 5 pools, a 250-foot lazy river, and 2 jacuzzi tubs. The hotel also features a sauna, an exercise room, and an arcade room. Shopping and dining are located right next to the hotel. The fun never stops here.
The Governor's Crossing is near the Smoky Mountains, Dollywood, Dollywood’s Splash Country, and the Dixie Stampede. Gatlinburg, nearby also has many fun things to see and do. The hotel is close to outlet shopping, dining, and many outdoor attractions. This playland in Tennessee is great for family vacations any time of the year. Guests who love waterparks will be impressed at the Govenor's Crossing.
Latest deals for The Resort at Governor's Crossing
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at The Resort at Governor's Crossing
- Outdoor pool
- Indoor pool
- Water slide
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Pool view
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Water slide
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids' club
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Dining
- Grocery deliveries
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Things to do
- Game room
- Golf
- Mini-golf
- Water park
Outdoor
- Terrace/Patio
- Grill
- Balcony
Laundry
- Iron and ironing board
- Tumble dryer
- Washing machine
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
Health and safety
- Safe
Fitness
- Fitness center
Reviews of The Resort at Governor's Crossing
8.8
Very good
2024 verified ratings
Wonderful
1215
Very good
316
Good
215
Okay
91
Fair
89
Mediocre
44
Poor
54
Summary of reviews
Pros (+)
Cons (-)
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
29 reviews
9.1 out of 10
1 review
8.7 out of 10
4 reviews
All reviews
Pros (+) Room, fireplace, bed, location, heated pools and water slides
Cons (-) Pricey,
Pros (+) The room was clean and the staff were friendly and helpful. It was also nice to have cups of a usable size and the ability to make ice in the room.
Cons (-) The "queen" size bed was anything but that. The water flow in the shower was weak and spotty and the bathroom supplies provided left a lot to be desired. We were staying for two nights, but our keycards were deactivated at check-out time the morning after we arrived, which wouldn't have been so big a deal except that the front desk was in another building so we had to drive over, get new keys, the...
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Pros (+) I loved the staff and how well maintained the property was.
Cons (-) That I couldn't say another night. I had a great time.
Pros (+) Over a six night stay, we were able to get very comfortable. Loved having a washer and dryer in my unit. Loved the lazy river, that was salt water and not chlorine.
Cons (-) Met many unhappy families at 6pm waiting long hours trying to check their families in. This is a normal problem here and we saw families waiting in lobby on other days of our trip as well. Apparently they have a long term shortage of housekeeping staff for their two huge buildings. Bring your own towels, dish detergent and clothes detergent...and coffee. Maid will come in to take trash and wet tow...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at The Resort at Governor's Crossing?
The rooms at The Resort at Governor's Crossing can be queen or king studios, or guests can opt to stay in condos that vary from one to three bedrooms. Each room has select amenities including TVs with DVD players, coffee makers, jetted tubs, and wireless internet. Some rooms include full kitchens and balconies.
Are the beds comfortable at The Resort at Governor's Crossing?
While some guests found the beds uncomfortable, others mentioned that the rooms were spacious and the beds were comfortable. The hotel also offers a variety of room types, so guests can choose based on their preferences.
What are the dining options like at The Resort at Governor's Crossing?
The hotel does not have on-site dining, but it is conveniently located near various family-friendly dining options. Additionally, there are vending machines available for drinks and snacks.
Is parking available at The Resort at Governor's Crossing?
Yes, there is on-site parking available at The Resort at Governor's Crossing, making it convenient for guests to park their vehicles during their stay.
What are the best times to visit The Resort at Governor's Crossing?
The high season at The Resort at Governor's Crossing is in December, while the low season is in February. Guests can plan their visit accordingly to enjoy the various indoor and outdoor activities offered by the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Maintenance
Some guests experienced maintenance issues with their rooms. It may be beneficial to inquire about recent maintenance and room condition before booking.
Check for Full Kitchen Availability
If you prefer to have a full kitchen, ensure to book a room with this amenity, as not all rooms include this feature.
Plan for Early Check-Out
The hotel has an early check-out time at 10 am, which some guests found inconvenient. Consider planning your departure accordingly.
Inquire About Indoor Pool Temperature
Several guests mentioned that the indoor pool was cold. If this is important to you, it may be worth checking with the hotel about the pool temperature.
Utilize Text Concierge
Guests appreciated the quick response and convenience of the text concierge service. Consider using this service for any requests or inquiries during your stay.
Be Mindful of Noise Levels
Some guests reported noise disturbances from neighboring rooms. It may be helpful to request a quiet room location upon booking.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported issues with cleanliness. It may be beneficial to verify this aspect upon check-in.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Rainforest Adventures Discovery Zoo and the Tanger Outlet Mall for additional entertainment options.
Consider Off-Peak Season Visits
To avoid crowds and potentially lower rates, consider visiting during the low season in February.
Location
225 Collier Drive, Sevierville, TN 37862
What's nearby
- Hillside Winery148 yd
- Smoky Mountain Palace278 yd
- Treasuring the Word Rare Bible and Book Museum0.6 mi
- Tanger Outlet Mall0.6 mi
- Ripley's Old MacDonald's Farm Mini Golf0.7 mi
- Apple Barn Winery1.3 mi
- Sevierville City Park1.3 mi
- Louise Mandrell Theater1.5 mi
- Memories Theatre1.6 mi
- McMahan Mound Site1.8 mi
- Sevier County Heritage Museum1.9 mi
- Dolly Parton Statue2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Resort at Governor's Crossing
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | July | $249 | $214 |
Cheapest month to stay with an average 60% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at The Resort at Governor's Crossing
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Resort at Governor's Crossing
FAQs when booking at The Resort at Governor's Crossing
Nearby hotels and places to stay
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See most recommended stays in SeviervilleGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 2.0 mi | Knoxville McGhee Tyson | 24.2 mi |
Everything you need to know for your stay in Sevierville
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