Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.4 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
8.2 "Bar is amazing."7.7 "
Delicious alcoholic drinks , according to 77%." 8.3 "Lovely bar service , according to 83%." -
7.8 "Good amenities."7.9 "79% thought the
building was wonderful ." 9.1 "91%loved the terrace ." 9.4 "94%enjoyed the lobby entrance ." -
7.2 "Good service."7.5 "75% found the
staff to be very friendly ." 7.2 "72% thought theservice was very professional ." 8.3 "Lovely bar service , according to 83%." 10.0 "100% said thebooking process went smoothly ." -
6.5 "Breakfast is mediocre."
-
6.2 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
5.4 "Rooms are ok."6.7 "Only 67% said
rooms were big enough ." 5.8 "Only 58% saidrooms were clean enough ." -
4.3 "Not very comfortable."4.1 "59% didn't like the
uncomfortable beds ." 2.5 "75% thought it wastoo noisy ." 2.0 "Air conditioning was criticized by 80%." -
4.2 "Value below average."2.3 "77% said the
breakfast was too expensive ." 0.0 "100% saidbeverages were too expensive ." -
3.4 "Internet is poor."2.3 "77% said the
wifi quality was bad ."
Overall Rating
-
9.4 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
7.8 "Good bar."7.6 "
Delicious alcoholic drinks , according to 76%." 8.3 "Lovely bar service , according to 83%." -
7.6 "Good amenities."7.7 "77% thought the
building was wonderful ." 9.1 "91%loved the terrace ." 9.1 "91%enjoyed the lobby entrance ." -
7.6 "Good service."7.9 "79% found the
staff to be very friendly ." 7.0 "70% thought theservice was very professional ." 8.3 "Lovely bar service , according to 83%." -
6.3 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
6.1 "Breakfast is mediocre."
-
5.5 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." 5.8 "Only 58% saidrooms were clean enough ." -
4.3 "Not very comfortable."4.3 "57% didn't like the
uncomfortable beds ." 2.4 "76% thought it wastoo noisy ." 1.9 "Air conditioning was criticized by 81%." -
4.0 "Value below average."2.0 "80% said the
breakfast was too expensive ." 0.0 "100% saidbeverages were too expensive ." -
3.3 "Internet is poor."2.4 "76% said the
wifi quality was bad ."
Overall Rating
-
9.3 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." -
8.1 "Bar is amazing."
-
6.7 "Service is ok."5.4 "54% said the
reception staff was ok ." 6.5 "Housekeeping was ok , according to 65%." -
6.2 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
6.2 "Breakfast is mediocre."
-
5.1 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." 5.8 "Only 58% saidrooms were clean enough ." -
4.2 "Value below average."2.0 "80% said the
breakfast was too expensive ." -
4.0 "Not very comfortable."3.8 "62% didn't like the
uncomfortable beds ." 2.6 "74% thought it wastoo noisy ." 1.9 "Air conditioning was criticized by 81%." -
3.5 "Internet is poor."2.1 "79% said the
wifi quality was bad ."
Overall Rating
-
9.3 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." -
8.1 "Bar is amazing."
-
7.5 "Good service."7.7 "77% found the
staff to be very friendly ." -
6.8 "Breakfast is mediocre."
-
6.2 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
5.3 "Vibe was decent."
-
5.1 "Rooms are ok."6.7 "Only 67% said
rooms were big enough ." 6.0 "Only 60% saidrooms were clean enough ." -
4.5 "Not very comfortable."2.6 "74% thought it was
too noisy ." 4.2 "58% didn't like theuncomfortable beds ." -
4.1 "Value below average."
-
3.7 "Internet is poor."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.8review from
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
-
5.7review from
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
-
10.0review from
Excellent location!! Nothing.
-
4.7review from
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
-
8.0review from
very friendly staff and very good location all ok
-
6.7review from
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
-
5.7review from
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
-
8.0review from
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
-
2.4review from
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
-
3.2review from
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
-
6.8review from
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
-
7.6review from
Loved the roof top pool, also the location was second to none
-
4.4review from
location of hotel was ideal do not accept any room under the bar and terrace on the third floor.too noisey.
-
6.8review from
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
-
6.7review from
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
-
6.8review from
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
-
7.6review from
Loved the roof top pool, also the location was second to none
-
5.7review from
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
-
4.7review from
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
-
5.7review from
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
-
2.4review from
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
-
3.2review from
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
-
4.4review from
location of hotel was ideal do not accept any room under the bar and terrace on the third floor.too noisey.
