Find cheap flights on Shanghai Airlines
Shanghai Airlines information
|Top route||Chongqing to Shanghai Hongqiao Intl|
|Top airport||Shanghai Pu Dong|
Shanghai Airlines traveller reviews
Cons: Veg meal optionsreview from
Cons: The seats provide very little space which is especially bad when traveling for many hours, the food options were quite bad, this is the only flight that i've been asked to take my headphones off during take off and 30 mins to an hour before landing and it makes no sense, the crew was quite rude and not helpful and overall the quality of the aircraft is quite dated and was left in a bit of disarray.review from
Pros: The price was good
Cons: I had issues when I was checking in as the ground staff said my name in my reservation did not match the name in their system. This is a problem which they need to resolve internally as I wrote my name correctreview from
Pros: The crews are very friendly nice and helpful!
Cons: Definitely The food! It was so horrible! Could we have some fruit snacks, yogurt?review from
Pros: Everything was excellent - super friendly crew, nice seats and good entertainment, no complaints.
Cons: Vegetarian meal could have been a little betterreview from
Cons: Company website does not work and cannont do check in ahead of time.review from
Pros: Food was OK
Cons: Flight attendants barely speaks English. Difficult communication. On the top of it, the PVG airport was closed and we had to land in Xiamen. They kept us 3hours inside the plainreview from
Pros: Nothing this was the worst flight I've ever been on.
Cons: The crew didn't have any control of the passengers and they let them do whatever they wanted.review from
Pros: Food and drink was plentiful and good. Seats were roomier than expected. Entertainment options were great.review from
Pros: Crew was good
Cons: Seat assignment.review from
Pros: The crew were attentive but appeared to be new
Cons: The seats were uncomfortable and the food was poor quality and selectionreview from
Pros: The crews were amazing, quick services.
Cons: The transfer waiting time is too long, 7-9 hours. The plane took off and landing were a little rough.review from
Cons: Different site next timereview from
Cons: I've found China Eastern to be much better than adequate. I have yet to encounter any of the negative things pointed out in so many on- line reviews (though their website is deeply into the realm of dysfunctional). The planes are clean and new, flight attendants are austere but attentive.review from
Pros: Terrible service
Cons: Terrible servicereview from
Pros: Good service overall. Great meal.
Cons: Nothing.review from
Pros: this leg of our trip was fine. it was average. our experienced was soured and biased by how badly China Eastern handles customer service before and after the flight
Cons: on the way back, they lost one of our bags. And we were completely left in the dark with the airline. Miraculously, the bag showed up 4 days later. But some information would have been good.review from
Cons: Serve water more frequently in between the 2 mealsreview from
Pros: friendly helpful crew
Cons: They routed me Kota Kinabalu-Shanghai-Quingdao-San Francisco, yet could not check my luggage all the way nor issue boarding passes for all legs. Luckily I had 4 hrs transit in Shanghai, had to get 24hrs visa, claim my bag, recheck it to Quingdao and there recheck it to SFO. Quite an ordealreview from
Cons: Food, movoesreview from
Pros: The crew onboard is really professional, friendly, and smart! Very customer service & satisfaction oriented!
Cons: Where do I begin...and what do I expect for a low cost carrier, right?review from
Pros: Not very comfortablereview from
Pros: The crew was friendly, despite the language barrier.
Cons: The plane was so old it had ash trays in the armrests. No boarding announcements were made in English and the display board did not work, which made for a chaotic boardingreview from
Pros: Nothing. The crew did not let us board even though we were 15 minutes early to our gate and made us change flight.
Cons: Go by the time and not close gate before boarding time.review from
Pros: It got me to my destination
Cons: The flight could have been on time. The crew was inconsistent with safety requirements asking me to put away my ipad but the passenger next to me was on her phone?review from
Cons: Noreview from
Cons: Airline service was bad.review from
Pros: Take off was reasonably on time.
Cons: The plane was so old that is still had cigarette holders in the armrests. Exit row seats did not decline, which had for a back-aching 5 hour flight.review from
Cons: The flight was delayed for 1.5hrs out of Shanghaireview from
Pros: Front Business class cabin solitude only 2 rows.
Cons: Dirty seats and aircraft, Do not think it was even cleaned between flights. food was atrocious with no alternates. Crew allowed children to run around in upper business class, even during taxi, take off and landing.review from
Shanghai Airlines route map
Top airports served by Shanghai Airlines
- Shanghai Pu Dong Airport (PVG)
- Shanghai Hongqiao Intl Airport (SHA)
- Guangzhou Baiyun Airport (CAN)
- Zhengzhou Airport (CGO)
- Wenzhou Airport (WNZ)
- Changchun Airport (CGQ)
- Jieyang Shantou Airport (SWA)
- Kunming Changshui Airport (KMG)
- Tianjin Airport (TSN)
- Changsha Huanghua Intl Airport (CSX)
- Shenyang Airport (SHE)
- Nanning Airport (NNG)
- Xiamen Gaoqi Intl Airport (XMN)
- Guilin Airport (KWL)
- Chongqing Airport (CKG)
Shanghai Airlines contact information
- FM IATA Code
- +86 21 6255 8888 Call
- shanghai-air.com Visit
Overview of Shanghai Airlines
Based and headquartered in China, Shanghai Airlines operates flights to many different countries, primarily located in Asia. Depending on where you would like to visit, there is a selection of popular locations for you to choose from, including South Korea, Thailand, Vietnam, and Indonesia.
In order to diversify its flight paths, this airline has codeshare agreements with several other airlines, including China Airlines, Hong Kong Airlines, and Korean Air. It is also a subsidiary of China Eastern Airlines, meaning that the two airlines share some planes and employees. Additionally, the company is an affiliate member of SkyTeam, an air alliance that is known for being one of the largest airline groups in the world.
When you are flying with Shanghai Airlines, you are able to pick from two primary travel classes, which are Economy and Business. With an Economy ticket, you will be given drinks, snacks, and a hot meal depending on how long your flight is. If you are flying in Business Class, you will be given complimentary alcoholic drinks as well as a seat that provides additional legroom.
Shanghai Airlines operates a fleet of over 100 planes, all of which are either Airbus, Boeing, or Comac. Known as the most frequently used aircraft by the company, the Boeing 737-800 can fit over 160 passengers and is best suited for medium-range flights. The Airbus A330-300 is meant for long-haul flights, as it can fit up to 300 passengers and has a large Business class section. For particularly short travels, the Boeing 737-700 is generally the plane of choice as it fits 140 travelers.