Services and conveniences
General
Basics
Dining
Bathroom
Accessibility and suitability
Pool and spa
Media and entertainment
Health and safety
Laundry
Bedroom
Parking and transportation
Workspace
Family friendly
Outdoor
Things to do
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and room service. Guests can also enjoy special diet menus upon request, as well as a buffet for kids.
How are the hotel's gardens and surrounding environment?
The hotel features beautiful and peaceful gardens, providing a relaxing and historical atmosphere. The surrounding environment is fantastic, offering a secluded garden with historical architecture.
What are the hotel's unique amenities for guests?
Guests can enjoy an executive lounge, an indoor pool, a spa and wellness center, and a fitness center. The hotel also provides an ATM on-site and a tour desk for added convenience.
What are guests saying about the hotel's staff and customer service?
Guests have praised the hotel staff for being very friendly, helpful, and accommodating. However, some mentioned that certain staff members seemed young and inexperienced.
When is the best time to visit the hotel?
The hotel experiences low season in March and high season in February. Visitors can plan their stay accordingly to make the most of their experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Garden View
Guests highly recommend booking a room with a balcony offering a view of the beautiful and peaceful garden.
Explore Nearby Attractions
Take advantage of the hotel's convenient location by visiting nearby attractions such as the French Concession, Fuxing Park, and Xintiandi.
Consider Room Selection Carefully
Some guests noted that the hotel is spread out, so consider requesting a room closer to the facilities you plan to use most to minimize walking.
Be Mindful of Dining Options
While the hotel offers a great buffet, some guests found the food quality at the on-site restaurants to be inconsistent, so it may be worth exploring dining options in the nearby area.
Take Advantage of the Secluded Garden
Enjoy the hotel's historical architecture and relaxing atmosphere in the secluded garden, but be aware that some guests found the bed to be too soft.
Check for Accessibility
If you require accessibility features, it's advisable to confirm the availability of amenities such as ramps and bathroom facilities for disabled guests.
Be Aware of Separate Facilities
Note that some facilities, such as the gym and pool, are located in a different building, which may require additional time for travel between areas.
Consider Language Barriers
While the staff is generally friendly and helpful, be prepared for limited English proficiency among some employees.
Plan for Additional Expenses
Some guests mentioned that certain services and items, such as the mini-bar, are not complimentary, so it's wise to budget for potential extra costs.
Manage Expectations for Room Condition
Keep in mind that the hotel is described as having an old feel, and some guests noted that certain areas of the rooms were not as clean as expected.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | October | $225 | $226 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 46% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 1.9 mi | Shanghai Hongqiao Intl | 7.6 mi |